Q: "I am running TeleMagic under Windows 3.0 on a network and I am getting this error: 'Open error PRN.PRN (5)'. A: "This is happening because Windows 3.0 has a problem with printer ports when it is running on networks. We do have a workaround, would you like me to fax the instructions to you?" YES ------- "What is your fax number..." [fax $511] "The first thing you have to do is change your Windows printer setup. Start up Windows and double-click on the Control Panel to start it. [Control Panel is often in the window called Main] Next, double-click on Printers. You will see a list of printers that are set up to run under Windows. Click on the first one to highlight it [a black highlight bar wil appear]. Next, click the Configure button. This will bring you to a printer setup screen. There will be a box on this screen with several printer port choices listed, such as LPT1:, LPT2:, COM1:, etc. Use the scroll bar to scroll the list down to the second page. On the 'second page' of this list you will see two different printer ports called 'LPT1.OS2 ans LPT2.OS2'. Click on one of these to select it, then click the OK button to save the change. What this does is makes Windows print through DOS instead of directly controlling the printer ports. Please repeat this for each printer you have installed. When you have finished setting up your printers, exit to DOS and start TeleMagic. When you are in the program, touch P for Print, then D for Direction. Choose 1 for LPT1. This will set your printer to LPT1: instead of PRN:. You will need to repeat this step for each one of your users who will be running under Windows. You should now be able to use TeleMagic on your network while running Windows." end of 511 new 12-06-90 JED indexed P, W, N, O