CCS Enterprises began shipping "Call Tracker", the ultimate contact management tool available for sales departments and sales teams in August of 1991. Call Tracker provides the ultimate interface for sales groups to manage their contacts, prospects and clients. Through an easy-to-use menu interface, the sales professional has access to multiple databases with search and update capability. Everything from notes, phone conversations, and recall information is kept in the contact history. Call Tracker works with either inside sales (direct contact updating onscreen), to outside sales (printing of info sheets which can be updated upon return to the office). Labels, envelopes, database & WordPerfect interfaces are all built-in features. Six user-defined table driven fields allow for ease of classification of contacts. These are also available for output selection. There is also a general "hot button" note field in each contact for information that you want to know about a particular prospect. (i.e. Likes to play golf, has a new grandchild, don't smoke around, likes discounts, etc...). The next version will have internal fax capability utilizing a faxmodem on your Unix system! Literature requests(LitReq) are also easily handled with the LitReq field. You can flag your contacts that need a particular piece(s) of literature. On a regular basis a LitReq run can be made and reports of what contacts and literature are needed. Labels/Envelopes can be printed. WordPerfect merge files can also be created. All information is kept in history to remind you when the contact was sent a particular piece of literature. Call Tracker is available for SCO Xenix & SCO UNIX. Other UNIX platforms (including AIX) are available upon request. Network version was to be available later in 1991. CCS Enterprises, PO Drawer 1690, Easton, MD 21601 301-820-4670, Fax: 301-476-5261 +---------------------------------------------------------------+ | From the America Online - New Product Information Services | +===============================================================+ | This information was processed from data provided by the | | above mentioned company. For additional details, contact the | | company at the address or telephone number indicated above. | | All submissions for this service should be addressed to | | BAKER ENTERPRISES, 20 Ferro Drive, Sewell, NJ 08080 U.S.A. | +---------------------------------------------------------------+