CARLSBAD, Calif., September 23, 1992 -- A new multimedia software system introduced today by MediaShare Corp. gives sales and marketing people a logical and easy way to use volumes of complex product information -- from traditional sales brochures and technical manuals to photographs and video clips -- to woo and win customers. Called the PRISM product information system, MediaShare's new software electronically catalogues all company product information, regardless of format, and lets sales and marketing people mix and match the information in a way that is relevant to the target customer. "First-generation sales force automation systems take the routine out of the sales process by automating repetitive tasks, such as lead tracking, time scheduling and account profiling," said Greg Bestick, MediaShare's chief executive officer and president. "PRISM defines a second-generation sales system that strikes to the heart of the sales process and makes critical product information available when and where it is needed. It helps salespeople learn about products and prepare for customer meetings, plays an active role in presentation, and aids in preparing follow-up reports and proposals." Designed in cooperation with 3M (which also is one PRISM's first customers) and Jostens, Inc., PRISM is based on a number of different computing technologies, most notably multimedia and object-oriented programming. "Multimedia is the hottest topic in the computer business, but few companies have produced practical business applications," Bestick said. "Our mission is to produce real-life applications to improve human and corporate performance." Sales and marketing people can use PRISM to access, understand, manage and communicate any combination of text, images, sound, video or any other data stored in the system. The system applies universally to the sales and marketing process, from sales training to presentation development to proposal preparation. PRISM supports industry-standard IBM-compatible personal computers, from notebooks and laptops for field use to high-end desktop systems. It operates under Microsoft Windows and complies with well-defined Multimedia PC (MPC) standards. Designed for Fortune 1000 Companies PRISM's primary application will be in Fortune 1000 companies that have large diverse product lines, and equally diverse marketing support materials, such as printed brochures, corporate videos and audio testimonials. For example, 3M is challenged with supporting 60,000 product families in 52 operating units. Other companies are using PRISM to ensure a uniform quality of presentations and proposals from their agents and distributors. The process involves three steps. First, MediaShare product information engineers work with a company to gather existing corporate, sales and marketing materials that will be used in the application. Second, they organize, classify and define the relationships between the materials and build a "relationship structure" in the system, which is tailored to the specific company's needs. Third, the media is converted from their original form -- print, audio, visual and computer files -- into a common digital format, and filed in PRISM's ProductBase according to the rules established in the relationship structure. What PRISM Can Do The ProductBase engine is a sophisticated product information structure containing an object-oriented database and software engine that manages the multimedia product information. Atop the ProductBase is the Relationship Layer, a suite of development tools and templates used to update and browse connections among objects within the ProductBase. PRISM has four applications modules that use the ProductBase and Relationship Layer to view, organize and present product information. The modules are: -- Explore, which encourages "freeform" exploration and searches of the product information using natural language queries. It also can tag items of interest for use in other applications; -- Compare, which presents product information in a manner that allows users to easily compare and contrast product features, functions and capabilities; -- Present, which enables users to combine product data, sales materials and customer information in the ProductBase into an impressive variety of customized presentations that take full advantage of PRISM's interactive and multimedia capabilities; and -- Propose, which creates dynamic proposals and other printed documents, such as catalogues and data sheets, by combining pre-designed "boilerplate" materials with information drawn from product information and other application modules. PRISM includes an open Application Programming Interface (API) that allows customers to develop their own modules for custom applications and usages. It will also support the Object Link Embedding (OLE) and Dynamic Document Exchange (l standards for linking product information to other applications. Pricing and Availability PRISM installations begin at about $60,000, which includes software licenses, development of the first environment and training of an in-house development team. After developing the initial ProductBase, MediaShare expects that most companies will rely on in-house developers to add to the ProductBase. However, these services are available directly from MediaShare. MediaShare Corp. was formed in 1990 to develop interactive multimedia technology to improve human and corporate performance. The Carlsbad, Calif. company provides hardware and software solutions and support services for practical multimedia applications. MediaShare 2035 Corte del Nogal, Suite 200, Carlsbad, CA 92009 619-931-7171 +---------------------------------------------------------------+ | From the America Online - New Product Information Services | +===============================================================+ | This information was processed from data provided by the | | above mentioned company. For additional details, contact the | | company at the address or telephone number indicated above. | | All submissions for this service should be addressed to | | BAKER ENTERPRISES, 20 Ferro Drive, Sewell, NJ 08080 U.S.A. | +---------------------------------------------------------------+