March 4, 1993



     Dear Q&A User:

     Enclosed, you will find a diskette with a "BETA" version of
     QEXTRACT.EXE.

     QEXTRACT is a Q&A database extraction utility.  It will not "repair"
     your database, but rather will extract your data, design, and even
     programming into ASCII files which you can use to rebuild your file.
     You will want to run in instances where both a Q&A "recovery" and
     "export data" have been unsuccessful.  Note that you will have better
     results if you run this program on a copy of the database which has
     not been through an unsuccessful attempt to "Recover database."  An
     unsuccessful recovery can cause further damage to the database.  Use
     this program on the backup copy you made before attempting recovery.

     To start QEXTRACT,  type QEXTRACT at the A:> prompt (or B:> prompt if
     appropriate) and hit <enter>.  The QEXTRACT menu contains 5 options:
     extract data, extract form, extract programming, extract all, and
     exit. .  Once you make your selection, you will be prompted for the
     directory path and filename of the database you are attempting to
     extract.  If you are not certain of the directory path of this
     database, exit QEXTRACT and check before proceeding.  Once you type in
     the directory path and filename of your database (e.g.
     C:\QA4\CLIENT.DTF)  and press <enter>, you will be prompted for the
     directory where you want QEXTRACT to place the extracted files.  Enter
     this directory path and hit <enter> and QEXTRACT will begin the
     extraction process.

     For further information on any of the menu options, or for tips on
     rebuilding your database from the extracted files, you can press F1 at
     the QEXTRACT menu for help.

     Please remember that, like all "beta" versions of software, QEXTRACT
     is still under development.  Be sure to back up your database prior to
     using this program, and remember that use of this software is solely
     at your own risk.

     Please refer any comments, suggestions, or problems to:
     Symantec Corporation
     Q&A Tech Support - QEXTRACT Beta Test
     10201 Torre Avenue
     Cupertino, CA  95014

     Finally, please remember NOT to distribute this software.

     Sincerely,


     Q&A Technical Support
     Symantec Corporation