11/18/92 ΙΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝ» Ί BASIC TROUBLESHOOTING FOR WINDOWS Ί ΘΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΌ The most basic thing to keep in mind is that Windows has unusual memory requirements. When encountering a strange problem, go to a DOS prompt under Windows and type CHKDSK. Pay particular attention to the amount of AVAILABLE MEMORY. To run Windows in enhanced mode, you need at least 450k of available memory. The closer the amount of memory comes down to 450k, the more likely you are to have problems. Ideally, you should have more than 500k available memory, although you can get away with memory in the high 400k range. If you have less than 460k free memory, then exit Windows and remove some of the TSR's running before loading Windows. If using SMARTDRV.SYS, conserve memory by setting BUFFERS=10 in your CONFIG.SYS file. Don't load SMARTDRV.SYS into high memory. In 386 systems, use an EMS emulator (such as EMM386.SYS, which comes with Windows or QEMM386) to create expanded memory for CASMGR to load into. This will save you 60k of conventional memory. NOTE: If you use EMM386.SYS, add the number 64 after the EMM386.SYS command in the CONFIG.SYS file (e.g. DEVICE=EMM386.SYS 64).