NOVELL TECHNICAL INFORMATION DOCUMENT TITLE: NetWare Navigator 3.0 - Update C DOCUMENT ID: TID400004 DOCUMENT REVISION: A DATE: 29APR94 ALERT STATUS: Yellow INFORMATION TYPE: Symptom Solution README FOR: NN30C.EXE NOVELL PRODUCT and VERSION: NetWare Navigator 3.0 ABSTRACT: NetWare Navigator 3.0 (NN) update. To access: 1) Copy NN30C.EXE to the root of SYS: vol on the NN Distribution Server. 2) Decompress the file by typing: NN30C. 3) Press Y to overwrite duplicate files. 4) If you have loaded the new SMS TSAs and cannot use NN, unload the old NN NLMs (DJOB*.NLM & SJOB*.NLM) from all NN servers. Copy the new NLMs from NETNAV\NNINST\SYSTEM\. Restart the NN NLMs by running NWSDRUN at the servers. 5) Type NETNAV\PACKAGES\OS2CLINT.BAT to incorporate a SCHED-PM.EXE file into the required NNCLIENT.ZIP file. 6)See NN30C.TXT installation. ÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄ DISCLAIMER THE ORIGIN OF THIS INFORMATION MAY BE INTERNAL OR EXTERNAL TO NOVELL. NOVELL MAKES EVERY EFFORT WITHIN ITS MEANS TO VERIFY THIS INFORMATION. HOWEVER, THE INFORMATION PROVIDED IN THIS DOCUMENT IS FOR YOUR INFORMATION ONLY. NOVELL MAKES NO EXPLICIT OR IMPLIED CLAIMS TO THE VALIDITY OF THIS INFORMATION. ÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄ SYMPTOM An error message is returned stating that there was a failure to connect from DJOBSCHD or SJOBDMGR. This failure is also indicated in Status information for the distribution job in the NetWare Navigator Administration console. CAUSE Incompatible SMS and NetWare Navigator NLMs. The service name changed in recent releases of the SMS TSAs. CAUSE The SMS TSAs and the NetWare Navigator NLMs you have do not work together. SYMPTOM NetWare Navigator cannot be installed on any volume other than the SYS: volume. CAUSE Previous design. SYMPTOM After a Distribution Job is scheduled, it cannot be canceled. CAUSE Previous design. SYMPTOM In some instances, you will receive a System Error SYS3175 when trying to add the eighth event to the OS/2 Scheduler. CAUSE The OS/2 Scheduler was performing a recursive action that was causing a stack overflow. This stack overflow is specific to using the PM Interface for scheduling events and does not apply to scheduling events from command line. SYMPTOM Script log details can only be viewed at the Administration Console for the default polling time of the Staging Server (8 minutes). The script log details are overwritten when the Administration Console receives the feedback that a package was distributed. This symptom ONLY pertains to packages distributed with the Pull Distribution Method. CAUSE The feedback for script executions were erroneously being returned to the Administration Console prior to the feedback on the package distribution. SYMPTOM When playing back DOS keystrokes, erroneous ASCII characters may be inserted into the keystroke file. CAUSE Special keystroke functions, such as , were not being handled properly. SYMPTOM In some circumstances, the script log details displayed at the Administration Console are incomplete. CAUSE For server names with less than 8 characters, embedded NULLs were being read as an end of file. SYMPTOM In some circumstances, editing files with the NNEDT command removes all other contents of the edited file. CAUSE When the same file is explicitly specified as the infile and the outfile (using the /i and /o options) for the NNEDT command, and the workstation is running DR DOS, the file handling was causing incorrect editing. SYMPTOM Feedback from package script execution is not being returned to the Administration Console. CAUSE Workstations running DR DOS encountered problems with a VLM-based NetWare requester. SYMPTOM MS Windows applications that are scheduled as events from a package script using the NNWIN SCHED command are not being executed. CAUSE MS Windows events were being flagged incorrectly to use a command processor that is not used for MS Windows applications. SYMPTOM Using the No Replace option for Push distributions to client workstations deletes the existing file on the workstation. CAUSE Existing workstation files were being truncated to 0 bytes before verification of the existence of the file was performed. SYMPTOM Status code information for the condition of a disk being full was not included in the online Help. CAUSE The status code information was not included in the build of the online Help. SOLUTIONS The symptoms listed above will be corrected after the NetWare Navigator pre-built packages are distributed to the appropriate Distribution Lists. Self-Extracting File Name: NN30C.EXE Revision: A Files Included Size Date Time \ NN30C.TXT (This File) \NETNAV\BIN\ NNC.EXE 540672 04-22-94 9:09a NNCSTR.DLL 29733 02-17-94 4:28p NNCHELP.HLP 250188 04-22-94 10:50a \NETNAV\CODE\ NNEDT.EXE 13977 10-04-93 11:20a NNAUTO.SCF 16320 10-01-93 11:03a NNFDBK.EXE 32739 09-29-93 4:17p SCHEDRUN.COM 22528 12-06-93 11:57a \NETNAV\NNINST\ NNINST.EXE 302080 04-20-94 12:39p NNIHELP.HLP 83961 04-22-94 10:29a \NETNAV\NNINST\NETNAV\BIN\ NNC.EXE 540672 04-22-94 9:09a NNCSTR.DLL 29733 02-17-94 4:28p NNCHELP.HLP 250188 04-22-94 10:50a \NETNAV\NNINST\NETNAV\CODE\ NNEDT.EXE 13977 10-04-93 11:20a NNAUTO.SCF 16320 10-01-93 11:03a NNFDBK.EXE 32739 09-29-93 4:17p SCHEDRUN.COM 22528 12-06-93 11:57a \NETNAV\NNINST\NETNAV\OS2CODE\ NNFDBK2.EXE 15255 09-30-93 10:06a \NETNAV\NNINST\NETNAV\WINCODE\ NNWINAPP.EXE 29696 09-15-93 1:06p \NETNAV\NNINST\SYSTEM\ DJOBFDBK.NLM 27428 04-20-94 1:39p DJOBSCHD.NLM 43089 04-21-94 3:58p NWSDUPG1.NLM 27761 04-22-94 4:11p NWSDUPG2.NLM 19069 04-22-94 4:13p SJOBDMGR.NLM 88760 04-28-94 2:28p SJOBFDBK.NLM 12414 04-19-94 9:14a \NETNAV\OS2CODE\ NNFDBK2.EXE 15255 09-30-93 10:06a \NETNAV\PACKAGES\ DWUPDT02.JCF 531 12-07-93 8:56a DWUPDT02.NNA 1440 12-07-93 8:49a DWUPDT02.SCF 886 12-07-93 8:56a OCUPDT01.JCF 531 01-20-94 10:01a OCUPDT01.NNA 840 01-20-94 10:01a OCUPDT01.SCF 443 12-27-93 1:32p OS2CLINT.BAT 343 12-27-93 1:38p SSUPDT02.JCF 531 04-27-94 3:56p SSUPDT02.SCF 4873 04-27-94 3:44p \NETNAV\PACKAGES\DWCUPDT\ NNWINAPP.NEW 29696 09-15-93 1:06p SCHEDRUN.NEW 22528 12-06-93 11:57a \NETNAV\PACKAGES\OS2CUPDT\ SCHED-PM.NEW 47632 11-18-93 2:29p \NETNAV\PACKAGES\SSUPDT\ NNEDT.EXE 13977 10-04-93 11:20a NNAUTO.SCF 16320 10-01-93 11:03a NNFDBK.EXE 32739 09-29-93 4:17p NNFDBK2.EXE 15255 09-30-93 10:06a NNWINAPP.EXE 29696 09-15-93 1:06p NWSDUPG1.NLM 27761 04-22-94 4:11p NWSDUPG2.NLM 19069 04-22-94 4:13p SCHEDRUN.COM 22528 12-06-93 11:57a SJOBDMGR.NLM 88760 04-28-94 2:28p SJOBFDBK.NLM 12414 04-19-94 9:14a \NETNAV\WINCODE\ NNWINAPP.EXE 29696 09-15-93 1:06p \SYSTEM\ DJOBFDBK.NLM 27428 04-20-94 1:39p DJOBSCHD.NLM 43089 04-21-94 3:58p SJOBDMGR.NLM 88760 04-28-94 2:28p SJOBFDBK.NLM 12414 04-19-94 9:14a Installation Instructions: NOTE: Refer to Page 3-32 of the "NetWare Navigator Administration Guide" for more information on creating Distribution Lists and distributing packages. 1. Specific NLMs must be loaded and unloaded at the Distribution Server to put the changes in affect. WARNING: Before unloading and loading the NLMs, you must ensure that there are no Active Jobs on that server. To unload the NLMs, type the following at command line: UNLOAD SJOBDMGR UNLOAD SJOBFDBK UNLOAD DJOBSCHD UNLOAD DJOBFDBK To load the NLMs, type NWSDRUN . This may also be performed by using RCONSOLE if the Distribution Server is set up appropriately. 2. Using the NetWare Navigator Administration Console, distribute the NetWare Navigator Staging Server Update 3.0 package to a Distribution List containing all the NetWare Navigator Staging Servers. 3. Specific NLMs must be loaded and unloaded at the Staging Servers to put the changes in affect. WARNING: Before unloading and loading the NLMs, you must ensure that there are no Active Jobs on that server. To unload the NLMs, type the following at command line of each Staging Server: UNLOAD SJOBDMGR UNLOAD SJOBFDBK To load the NLMs at each Staging Server, type NWSDRUN and press . This may also be performed by using RCONSOLE if the Staging Servers are set up appropriately. 4. Using the NetWare Navigator Administration Console, distribute the NetWare Navigator DOS/Windows Client Update 2.0 package to a Distribution List containing DOS client workstations. This package is specific to MS Windows clients; therefore, if MS Windows does not exist on the client workstation, the workstation will not be updated. 5. Using the NetWare Navigator Administration Console, distribute the NetWare Navigator OS/2 Client Update 1.0 package to a Distribution List containing OS/2 client workstations. Instructions for Selecting the Server Volume New functionality for NetWare Navigator 3.0 allows an administrator to select the server volume on which to install NetWare Navigator 3.0. Insert the following step after step 2e on page 2-7 in the "NetWare Navigator Administration Guide." þ At the Volume Selection dialog box, select the volume where you want to install NetWare Navigator and select OK. NetWare Navigator is installed on the volume you selected. Instructions for Canceling a Distribution Job New functionality has been added to NetWare Navigator 3.0 allowing administrators to cancel a distribution job, providing that it has not begun distribution. Because access to the job queue is restricted to the Administration Console user, it is not possible for anyone without NetWare Navigator Administrator rights to cancel a job. Instructions for canceling distribution jobs and checking on their status are provided in the following sections. þ Canceling One or More Distribution Jobs To cancel one or more distribution jobs, perform the following steps: 1. At the NetWare Navigator Administration Console, choose "Cancel Job..." from the "File" menu. The "Cancel Job" dialog box displays, listing all the jobs still in the queue and their scheduled distribution times. If any jobs are scheduled to begin distribution during the time the "Cancel Job" dialog box is displayed, they will be held in the queue until an action is completed at the "Cancel Job" dialog box. For example, if a job is scheduled to be distributed at 8:05 a.m. on a certain date, and the "Cancel Job" dialog box is opened at 8:04 a.m. on the same date, the job is held in the queue until an action is taken at the "Cancel Job" dialog box. If the action taken is to cancel the job, the job is canceled. If the action taken is NOT to cancel the job, when the dialog box is closed, the job begins distribution (provided that the scheduled distribution time has passed). 2. Select one or more jobs from the list and select "OK." (To select more than one job, press and hold the key while using the mouse to select the jobs in the list.) The "Confirm" pop-up box displays the following message: "Do you want to cancel the selected distribution jobs?" If a job has already begun distribution, it cannot be canceled, and you receive the following error message "ERROR ACCESSING QUEUE: queue_name". 3. Select "Yes" to cancel the jobs at the confirmation box. The "Cancel Job" dialog box closes, returning you to the NetWare Navigator Administration Console. (If you select "No", the jobs are not canceled and the "Cancel Job" dialog box closes. If you select "Cancel" the jobs are not canceled, but you remain at the Cancel Job" dialog box so you can select other jobs.) þ Viewing the Status of Canceled Jobs Add the following information to page 3-38 in the "NetWare Navigator Administration Guide." To view the status of canceled jobs, perform the following steps: 1. At the NetWare Navigator Administration Console, choose "Completed Jobs..." from the "Status" menu. The "Completed Jobs" screen displays. For the jobs you canceled, in the Node Status field area, the number of failed attempts to distribute the job is equal to the number of targets in the distribution list. The number of successful attempts is zero. 2. Select the "Details" button. The "Completed Job Details" screen displays. For the jobs you canceled, the feedback message is "Canceled." Solution Specifics: NOTE: In addition to this Symptom/Solution TID, several issue TIDs on NetWire provide information about NetWare Navigator. No software is associated with the issue TIDs. Refer to the TIDs listed below for more information on NetWare Navigator: TID400000 - License Upgrade Information This file contains the list of available licensing upgrade packages for NetWare Navigator 3.0 and their corresponding part numbers. TID400005 - Specialized Instructions This file contains instructions for 1) distributing a package from a central distribution server to a remote distribution server, 2) deinstalling NetWare Navigator 3.0, 3) customizing the drive on the staging server that is accessed by clients during the distribution process, and 4) a list of the NetWare Navigator files and their purpose. TID400006 - Error & System Messages This file contains system and error messages for NetWare Navigator 3.0. Messages in this document include: A) Administration Console Error Messages, B) Distribution Server Error Messages, C) Distribution Server System Messages, D) Staging Server Error Messages, E) Staging Server System Messages, and F) DOS/MS Windows Client Error Messages. NOTE: These files can be viewed from the (NTID) database on CompuServe. This database can be accessed by typing "GO NTID". ÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄ The following information explains what is fixed by NN30C.EXE: þ The DJOBSCHD and SJOBDMGR NLMs for NetWare Navigator have been updated to work with the latest, as well as previous, SMS TSA NLMs. þ NetWare Navigator can be installed on any volume. þ Online help has been updated to include help for the new Volume Selection dialog box. þ A Distribution Job that has been scheduled but has not begun distribution can be canceled. þ Online help has been updated to include help for the new Cancel Job dialog box. þ The recursive action was removed from the OS/2 Scheduler. þ Feedback on a package distribution is returned to the Administration Console before any feedback on script executions. þ Keystroke playback no longer return erroneous characters for special functions in keystroke files. þ Embedded NULLs are replaced with spaces in the script log file. þ File contents are retained for files being edited with the NNEDT command when the /i and /o options are specified. þ Conflicts between DR DOS and VLM shells have been resolved by upgrading the NetWare Client API. þ The command processor is no longer used for scheduling MS Windows applications. þ Existence of a file is verified when using the No Replace option on Push distributions. þ Online help has been updated to include status code information for the condition of a disk being full. SJOBDMGR.NLM: Client Software Distribution Manager, v.3.00.04 SJOBFDBK.NLM: Software Distribution Feedback Scheduler, v.3.00.04 DJOBSCHD.NLM: Distribution Job Scheduler, v.3.00.04 DJOBFDBK.NLM: Distribution Job Feedback, v.3.00.04 NWSDUPG1: NetWare Software Distribution Upgrade 1, v.3.00.04 NWSDUPG2: NetWare Software Distribution Upgrade 2, v.3.00.04 ÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄ Any trademarks referenced in this document are the property of their respective owners. Consult your product manuals for complete trademark information. ÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄ ÿ