Please call the support systems listed in the help
file BEFORE you attempt to call Derek's system.

Derek's system is DOWN and is likely to be DOWN for
some time.  When it is up it will be only for a
brief period, and eventually, it will be replaced by
another support system that is "under development."

    READ THIS - READ THIS - READ THIS - READ THIS

Please remember two things when calling a support system:

1.) We PAY the sysops of the system to let us support our
    product.  They receive money from us every month so YOU
    can call there and know you will reach us, and so you can
    get the latest versions, etc.  Be a good guest and remember
    that you are just that, a GUEST.  You don't have a RIGHT to
    call their system and demand things.  Please be polite.

2.) The second, MOST IMPORTANT point is that you should NOT leave
    the sysop messages about our product.  They DO NOT know when
    we might have a new version, how much it costs, and so on.
    They are providing a SERVICE for US not a call-in Q & A for
    our users.  Please leave ALL messages regarding our product
    addressed to DEREK BACKUS in the appropriate conference, which
    will be clearly marked as a CMPQwk conference.

    Leaving questions addressed to the sysop because you're too lazy
    to look for the correct conference is infuriating the snot out of
    them and annoying us.  PLEASE leave queries---which we are happy
    to answer---in our conference, addressed to US and not the SYSOP.
    The sysops on the support systems DO NOT HAVE THE TIME to forward
    mail to us when you send it---incorrectly---to them.  So do yourself
    a big favor and send the message DIRECTLY to DEREK BACKUS.

    We've mentioned this in the docs and help file and everywhere else
    and nobody is paying attention, it seems...so please pay attention!

We are in the process of reorganizing our support network.  There will be
some changes in the coming months in how our product is supported (there will
be a new multi-line system by summer).  Please bear with us while our support
network is "being re-modeled."  Support is important to us, that's why we pay
lots of money to make sure you can get it.  We take this very seriously!

Please note changes in numbers and support sites as they happen during the
course of the next months.  Failure to pay attention to this may cause you
to waste a long-distance call.

Derek Backus
Todd Henschell
CMPQwk Development Team