This set has an example DELUSER.PUM & DELUSER.PRO Setup to delete all users that have only called 1 time and have not called back in 90 days (if they were gonna call back they would have done it by now) DELUSER.PUM is the "Match" file in WCPro! for Users. DELUSER.PRO is the "Command" file in WCPro! Your batch file for an event might look something like WCPRO DELUSER which will use the DELUSER.PRO command file which in turn will use the PUM file for the match.