Integrated Solutions Inc. ...Your Link to Success... ...A Certified Mustang Software Intergrator (tm) (CMSI) Attention : Troy Getty 2995 Van Buren Blvd Mail Stop : A-13-189 Riverside, CA 92503 SALES: 800-633-6636 TEL: 714-780-8860 For a demo of BBS Excellence(tm) call: BBS: 714-780-5175 (2400bps) 714-780-5672 (9600+bps v.32/HST) FAX: 714-780-9570 Solution Proposal Overview : Integrated Solutions Inc., the leader in online communications solutions, can offer you a solution that suits your needs today and in the future. Because of the extraordinary capabilities of the product and service we provide, this proposal is unique to your requirements. We believe that a "Solution Proposal" should offer you more than products and pricing. We have compiled a complete proposal that will give you the information you need to make the buying decision that best fits your budget and goals. Below you will find a hardware and software breakdown of various solutions available. Astericks "*" highligh which items are recommended as a standard complete Integrated Wildcat!(IM) Solution, including totals. You may use this proposal to actually edit to your configuration and fax to ISI to confirm an solution for you. Fax number is 714-780-9570 or call TOLL FREE in the continental U.S. at 800-633-6636 for more information about our product line and a SOLUTION PROPOSAL KIT MAILED (complete with full color brochures and detail information about our various products) at NO RISK or obligation to you!!! Product and Service Overview : Providing quality service and products is our focus. Integrated Solutions Inc. can be considered a full service company with the ability to provide you "do-it-yourself" or "turn key" solutions. We offer everything from communication programs, online systems, PC and communication hardware, software integration, custom programming, and training. Your Online "BBS" Solution Experts, we can provide you with the service and quality it requires to install a professional communication service. The following is a list of the various solutions available: 1. Wildcat! Software by Mustang Software Inc. (MSI). Every online system needs Wildcat! Software. Wildcat! is the software that is responsible for handling incoming calls to the system and the basis for any online solution. Wildcat! comes in 4 different versions and offers a variety of accompanying utilities depending on needs. Integrated Solutions Inc is an established Certified Mustang Software Integrator. a) Wildcat! Single Node version $125.00 (save$24) b) Wildcat! 1-10 Node version $199.00 (save$50) c) Wildcat! Professional 250 node version $349.00 (save$75) d) Wildcat!(IM)Intelligent Multiport Version *$699.00 (save$100) e) Wildcat! PRO Utilities *$ 89.00 (save$10) other available communication Software Products : f) Qmodem Communications Program (to call BBS) *$ 89.00 (save$10) g) WCmhs mail Gateway (Novell mhs link) $225.00 (save$74) h) LivePro Callback Verfication System (IM) $ 49.00 (save$10) i) PageRite(tm) (Alpha Display) Pager software $ 99.00 (save$30) Each version of Wildcat! (excluding IM) is identical except for the number of nodes it directly supports. Please refer to your Wildcat! brochure and accompanying literature for complete details and features of Wildcat! BBS Software. Wildcat! IM version requires special hardware and configuration, but has identical features offered in the 250 node Professional version of Wildcat!. See Appendix A for details on Wildcat! (IM) Intelligent Multiport Version. 2. Multiline and Multinode operation. Requires specific hardware considerations for proper performance and operation. It is imperative that the proper hardware be approved by Integrated Solutions Inc. in conjunction with it's hardware division Executive Computers before consideration for a multiline installation is plausible. Should you require installation assistance and hardware, Integrated Solutions Inc. provides a full line of PC's, network solutions, and accessories. We also have a full time staff available for quality installations and service. Below is the various hardware configurations for different applications of installation. These are considered basic requirements. Each system/solution may require additional equipment and/or software. a) Wildcat! (IM) Hardware Basic Requirements. Supports up to 8 nodes on a single PC with full 38.4kbps throughput with no speed degradation and 8 full DOS sessions. You can also link several 8 port IM's together using a Netware 386 network and fileserver for up to 250 node capabilities. 486-33Mhz 16Meg Power Tower (100% IBM(tm) compatible) - 1.2" and 1.44" floppy drives - 120mb hard drive (minimal requirement, see expansion below) - IDE Floppy/Hard Drive Interface Controller - 1meg Super VGA Card - .28 Super VGA 1024x768 14" Color Monitor - 101 enhanced keyboard - DOS 5.0 and DesqView 386 with QEMM - 250meg Tape Backup Internal - (5) DC2120 250meg Tapes (retail$3495) $2999.00 - Digiboard Digichannel(tm) PC 8/e (retail $795) $ 595.00 - Digiboard 8port DB25 Cable Assy. (retail $89) $ 79.00 ---------- Save over $600.00 at ONLY *$3673.00 b) Wildcat! can be configured on a stand alone PC or in a LAN environment. Should you require a single node installation or wish to use existing network hardware, Integrated Solutions Inc. can provide a specific solution quote to meet your needs. After evaluating your hardware and network, if we find your existing hardware to meet our requirements we will offer suggestions and comments in the pursuit of obtaining a complete solution for you. 3. Upgrades. Depending on your needs and requirements several different variables may require you to consider additional upgrades over the basic requirements. You may need additional hard drive space if you are planning on distributing large amounts of information. You may need additional software to help support a specific needed task. This section outlines clearly the available upgrade options and recommendations. Hard Disks. (Upgrade PRICE ONLY) - 200 meg Hard Drive UPGRADE PRICE ONLY $ 299.00 - 340 meg Hard Drive UPGRADE PRICE ONLY $ 649.00 - 600 meg Hard Drive UPGRADE PRICE ONLY $1499.00 - 1.2 gig Hard Drive UPGRADE PRICE ONLY $1999.00 4. Modems. In order for your online system to receive remote calls via telephone lines you must have one modem per active node. Modems range in price according to speed. The faster the modem the more expensive. We have chosen some very reliable and well known brands that have served the BBS industry faithfully for years. Choosing a quality modem that is reliable is a key element of success. a) 2400 BPS External Modem Hayes Compatible $ 149.00 (save$50) b) USRobotics Sportster 14.4Kbps v.32 External $ 425.00 (save$50) 5. CDROM Compact Laser Disk Drive. CDROMs can be used for high capacity availability to a wealth of information available on CDROMs. A CDROM can offer a lot of information conveniently. a) Panasonic Internal CDROM. $ 465.00 b) CDROM requires TMC-1670 SCSI 16bit Adapater $ 178.00 Installation Policy - Setup and Training Installation requirements vary with each solution. Integrated Solutions Inc. offers the amount of installation required to get the job done! We offer a Basic Installation and Setup Cost which includes specific items listed below. Additional customization and training is available upon request for $100.00 per hour fee. Integrated Solutions Inc. also offers time billing voice support at $12.50 per 15 minutes. 24 Hour Emergency response is available for sysops and/or their callers and the rate is figured on a case by case basis. Specialized HUB support and remote support services are available. Basic Turn Key Installation. A "Turn Key" installation implies that you turn it on and it works. Integrated Solutions Inc. is unique to the online industry by being able to offer complete solutions with every aspect considered. Our Basic Turn Key Installation includes approximately 10 hours of full customization. The items listed below are included. a) Hardware Integration. It is vital to the success of the installation that the hardware is properly configured for a communication environment. Our years of experience in installing and setting up networks, customized PC's, and communication solutions ensures proper hardware setup. We often comment, "There is a right way and a wrong way to do the same job. The wrong way may work, but won't work right or to it's full potential." It takes an expert to know the difference between a proper configuration and one that marginally operates with frequent lock ups and system failures. Communication systems must be reliable and we install reliability. b) Software Integration. Configuring the hardware is half the battle. Proper software setup combined with the installed hardware is essential. Integrated Solutions Inc. provides you with the assurance that your software is installed correctly for proper performance and operation. c) Customization. Out of the box Wildcat! operates within a few minutes. The basic configuration is not sufficient for most communication requirements, however. Our true talent lies in our ability to properly customize Wildcat! BBS software menus, commands, features, and functions so that your callers feel comfortable when they log into your system and they intuitively know how to navigate online. It's many years of experience in setting up Online Services that gives us the knowledge to give you an effective "polished" look and feel to your system. This makes the difference between a successful Online System and one that fails. Implementation is everything and your success is of course, our success. d) Training. We also include approximately one hour of System Operator (Sysop) training. The designated Online System Operator receives the proper basic training to maintain the system. This training does not include customization training or advanced feature training. Basic Sysop training provides the knowledge necessary to properly operate the system, process callers, manage system message, file, and user databases. Additional training for advanced features and customization is available at $100.00 per hour rate. On-Site Training is available, however most training is effective via remote access. e) Two free remote follow ups. After the installation is complete, the system is properly running and has been fully configured and customized to specifications, we offer two free remote follow ups. We can call in remotely at no charge two times to make requested changes to the Basic Installation remotely. Should your require any on-site modifications, you will only be billed for travel and no onsite labor charges. Follow up labor is limited to one hour per follow up. Additional follow ups and customization are available at $100.00 per hour rate. Initial travel fee per trip is not included and varies depending on location. Out of State travel accomodations are available per request. f) One hour free phone technical support to use as you wish. After a new installation, the System Operator may have minor questions that we can answer in just a few minutes. We give you one full hour of FREE phone technical support from your first call after installation is complete. This allows us to answer any questions you may have and ensure proper maintenance of the system at the Sysop level. Additional phone technical support is available at 12.50 per 15 minute increments and must be billable to a valid credit card or funds must be paid in advance and on retainer. 24 hour emergency response technical support is also available with a real person to handle your call. Rates vary per request. If you require 24 hour emergency response a separate contract is available upon request. All this is included with your Basic Turn Key Installation. You easily save money in development time, man power, and hassle, and you have the peace of mind to know it was installed, configured and setup right! Basic Turn Key Installation *$ 999.00 Note : Additional hourly rates for Advanced Sysop Training, Customized Programming, and/or additional features is calculated at $100.00 (save $25.00) per hour. Ask your ISI representative about our various services and technical support options. Proposal Summary An online solution provided by Integrated Solutions Inc. offers premiere solution excellence. Our reputation for operating and installing quality online services has earned us the title Certified Mustang Software Integrator. Integrated Solutions Inc. is the ONLY company capable of bringing together the quality products of Mustang Software Inc, the leaders in online communications software, with the knowledge and expertise necessary to integrate and offer a "polished" installation that operates reliably. We have taken great care to detail everything that is and is not included with your installation. The proposal is geared to allow you to make the buying decision that best suits your needs. Your signature is required below to accept this proposal, we also ask that you initial each paragraph in the proposal where noted. Any additional schedules and amendments must be included with this proposal. Subtotal: $ 5,649.00 (complete, JUST ADD MODEMS) (was priced 6,369.00, save $720) Note : If you purchase your modems through us, we will give you a $200.00 credit with the purchase of 4 or more 14.4K modems. (with mentioning this ad only) Tax: (CA add 7.75%) $ Total: $ Due to the nature of our business we require full payment, certified funds, credit card, letter of credit, or other certified means of payment such as leasing and/or financing. Each solution is a custom installation and is developed specifically for each customer and is impossible to transfer to another customer. Once your payment is received we schedule work on your solution immediately. Leasing and Financing is available. 50% deposit is required on any guaranteed deferred payments. List of Attached Schedules, Contracts, and/or Amendments: - See Appendix A - WildCat (IM) information - Note: No Schedule A or Schedule B attachments - References available upon request I, _________________, accept and agree to the terms and conditions of the proposal. My position with the company is ___________________. I have read and fully understand each issue within the proposal and what I am entitled to and have initialized the above paragraphs with that intent. Signed: _________________________ Date:___________________ Position:__________________ Witnessed:_______________________ Date:___________________ Integrated Solutions Inc., agrees and accepts the terms and conditions of this proposal. Signed: _________________________ Position:__________________ Date:___________________ Integrated Solutions Inc. (ISI) and ECTECH BBS is a division of Online Solutions Inc. (OSI) and is a Certified Mustang Software Integrator. ISI - 800-633-6639