---------------------------------------------------------------- COMMON QUESTIONS AND ANSWERS ---------------------------------------------------------------- PROBLEMS USING COLOR SOFTWARE ON MONOCHROME COMPUTERS Some shareware programs (usually games and a few others) require a color circuit within the computer called CGA, EGA or VGA color graphics. If you start the program on a monochrome (no color) computer you may see nothing on the screen! Solutions: 1) Use an inexpensive software program (e.g., SIMCGA) which helps monochrome machine pretend (emulate) color 2) Buy a CGA, VGA or EGA circuit card 3) check the documents which come with the shareware package to see if it can be switched from color mode to monochrome. Turn off your computer and restart it if you use a program such as SIMCGA or other software patch to help a monochrome computer emulate a color machine. You don't want the emulation program interfering with other software you may wish to run later. Problem: Computer responds with "bad command or filename." Solution: Make sure that what you typed at the DOS command line is EXACTLY the filename you intended to run. This is probably a simple typing mistake. Problem: Program asks for a file which is not on the disk. Solution: Do you have ALL of the disks required. Have you unpacked all archives? Have you run the configuration program which creates the missing file? Problem: Screen goes blank and machine locks up. Solution: Sounds like this is a color program trying to run on a monochrome system. See the notes above. Problem: Incorrect DOS version message. Solution: Many sophisticated programs cannot use older DOS versions such as 2.0 or 2.11. Check the documentation. There might be a way around this that the author suggests towards the end of the program instructions. Problem: Only have one disk drive. Solution: Refer to DOS manual or obtain separate standalone RAM disk software which can create a second drive in your computer's RAM memory area. This is still a severe limitation and you are advised to at least purchase a second floppy drive which is not terribly expensive, these days. Problem: Author did not respond to my questions or send anything for my registration check. Solution: Authors can move and change address. Contact a shareware disk vendor, obtain the latest version of the program and see if the address of the author has changed. Call or write again.