IBM - BIG BLUE?

Well everyone knows that the new valuepoint line of computers has
been doing quite well in the PC Market.  The valuepoint line is a
much more competitivly priced box then the PS/2 line.  If anyone
that is reading this article has tried to purchase one of these
computers, you usually get the, on backorder line from your
computer store or dealer.

Well I'm working for a college that deals with IBM a lot.  Our
whole center is IBM Donated.  So when we decided to build another
computer lab for students we decided to go ahead and purchase IBM
Computers.  We chose the IBM Valuepoint line since it was so much
economical.

Well the first thing you have to do is call your marketing rep for
a price. You do this because its going to be a big order and since
our school is assigned a Rep. its time to use that person to gain
expertise and help.

That is if you can ever reach that person.  So then you decide to
call her manager and you get the run around like Ohh you do know
she's really busy and I'm sure she will call you when she has
time.  WHAT?

In today's news all you hear is how IBM is cutting back and how
their sales are off.  Well one way to correct this is to call your
customers back so they can place orders.  I could not believe this
one.  Well its been two months.

No IBM Computers. No Price and the best is still no call.  

Hmm, Maybe compaq can give us a call back.  What do you think?

But in summary we all know IBM will be around for ever.  But next
time your getting ready to buy an IBM product think about it.  Are
they going to be eager to help you in your problems down the road?
Here is just one example.