Technical Support Note Product(s) involve : Sound Blaster Pro Software(s) involve : NA Third party card(s) : NA Subject Noise heard from speakers (FM channel) when startup Windows. Description Loud noise is heard from the speakers when startup Windows and the noise continues until TEST-SBP.EXE is executed or a warm reboot is encountered. On the other hand, reducing the volume control at the FM channel of SBPMIXER will reduce the noise but it will still presence at the audio port. Solution/Action The reason is that user uses the FM driver for SBP2 instead of SBP. As the SBP uses the OPL2 chips and SBP2 uses OPL3 chip, and each of the driver controls different OPL chips, it is therefore not right to use the FM driver for SBP2 to drive the SBP. Doing so will result in the above mentioned noise produced from the speakers. To identify whether user have used the incorrect/ correct drivers: a. Examine the following file in the SYSTEM directory of Windows, the file should correspond to their respective sound card: Driver Card SBPFM.DRV SBP SBP2FM.DRV SBP2 b. SBFMDRV.COM (For DOS) under the respective SBP subdirectory, c. Ensure the SBPFM.DRV file is reflected in the SYSTEM.INI file: [drivers] MIDI=sbpfm.drv Reinstallation of the driver is required if the users' settings do not tally with the above mentioned. 24 February, 1993 Issue No: TSN930205 930205FG.DOC Technical Department, Creative Technology Ltd