Technical Support Note Product(s) involve : Creative Screen Singer : Sound Blaster Pro Third party product(s) : NA Subject "The sound card is not installed properly or supported by .........." when installing Creative Screen Singer CD titles. Description User may encounter the above mentioned error message when installing Creative Screen Singer. The reason being that the installation program not able to detect the Sound Blaster Pro correctly when it is installed in the system. Solution/Action This problem can be solved by an update version of the installation programs which are available in SB-BBS: File Name : SSINST.ZIP File Size : 169987 bytes File Date : 12/16/93 Conference : Main Conference File Area : No. 38 - Misc. Patch and Fixes All distributors and users are advised to download this file and refer to the readme.txt file for more information on installation procedure. This file must be unzip with the "-D" option. Please note that Sound Blaster Pro 2 user are not affected. 16 December, 1993 Issue No: TSN931205 Technical Department, Creative Technology Ltd