Technical Support Note ====================== Reference TSN No. : NA Product(s) involve : SB16 Basic (Installation disk) Third party product(s) : NA Subject ------- "File copy error, C:\SB16\WINDRV\CTCCW.DLL cannot be found" when Windows execute WINSETUP.EXE to setup the SB16 drivers and applications. Description ----------- SB16 Basic's user will encounter the above-mentioned problem after completing installation from DOS and startup Windows. The problem occurs whereby an additional line was added in the [Windows] section of the WINSETUP.INF file in the SB16 directory: [Windows] windrv\ctres.dll windrv\ctccw.dll ---> Additional line schedule\bwcc.dll Solution/Action --------------- This problem can be solved by removing the additonal line in the WINSETUP.INF file. Note that the CTCCWDLL file is NOT REQUIRED by any of the software bundled and will still allows to complete the installation without any further problems. This problem only occurs in installation disk with the following DISK.ID: Sound Blaster 16 BASIC SB16-FW-03-ENG (Revision 2) Sound Blaster 16 Disk #1 This error will be corrected in new installation disk with DISK.ID "SB16-FW-03- ENG (Revision 3)". 14th February, 1994 Issue No: TSN94013 Technical Services Department, Creative Technology Ltd