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STACKER NOTE                                                   STACKER NOTE
Title: The Stac BBS
STAC FAX Index #2507 - 3/31/93                         
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BACKGROUND:

   Stac maintains an Electronic Bulletin Board Service (BBS) in addition to 
   other electronic support services. Use your favorite communications 
   program and modem to gain access to our tech notes and support files, 
   or to leave your questions with our SYStem OPerator (SYSOP. Our 2 nodes 
   are running on PC Board 14.5/E10 software, and on-line 24 hours a day, 
   7 days a week.  


PHONE NUMBERS:  
     
     (619) 431-5956   @ 1200,2400,9600,14.4K BPS. 
                      Practical Peripherals PM14400FXMT 14,400
     
     (619) 431-7405   @ 1200,2400,9600 BPS  
                      US Robotics Courier HST Dual Standard, v.32 
       
DATA PARAMETERS: 

     (N)o parity, (8) data bits, (1) stop bit

Your first time on the BBS.
     
     During your first visit to the Stac BBS, you'll be asked to enter some
     background information. One of the things you'll be asked for is a 
     password. Use any word you like, but write it down and remember it; 
     you'll be asked for it on subsequent calls.  

Downloading/Uploading files.
     
     Before uploading or downloading, select the protocol you're going to
     use from the Main menu.  For example, enter "T Z" for Zmodem.   

     To download a file, you must issue the "D <FILENAME>" command at 
     the Main menu prompt (the SPACE is essential.) For example, to 
     download TechNote A2507:    
        
             D A2507.DOC  
     
     Note: With many communications software such as ProComm, you must 
           then press the Page down key to select the matching protocol on 
           your end and begin the transfer. (Your communications program 
           may use another key or keystroke combination.)
   
     Uploading is similar.  Issue the "U <FILENAME>" command at the Main
     menu prompt.  This time you'll need to press the Page Up key (or other 
     key appropriate for your software) to select the protocol and begin
     the transfer.  

Leaving a message for the Sysop.
     
     The BBS SYSOP is here to answer your questions.  To leave a message,  
     enter 'C' (for Comment) at the Main menu prompt.  This will put you 
     into an Editor. After leaving your message, press the Esc key, then 
     'S' to save.  
     If you believe you are having a Stacker-related problem, be sure to 
     upload your SYSINFO information.  Call back 24 hours later to read the 
     reply.    
 
Supported transfer protocols.

     Ascii (Non-Binary)
     Xmodem (Checksum)    
     Xmodem-CRC (CRC)
     Ymodem (PCBoard Ymodem Batch)  
     Ymodem (DSZ - BATCH ok)
     1K-Xmodem (PCBoard Ymodem)
     Ymodem-G (DSZ - Batch ok)             > Requires hardware support
     Zmodem-90 (Mobyturbo (tm) - Batch ok) \ These are the fastest
     Zmodem (DSZ - BATCH ok)               / and most reliable

User conferences. 

     The Stac BBS has 5 public conferences. The MAIN Conference is for
     general things, and has a few directories containing some shareware
     utilities and files. Conference 1, "DOSWIN" is where you'll find 
     tech notes, Stacker utilities and DOS upgrade batch files related to 
     Stacker for DOS & Windows, version 1 through 3; Conference 2, "MAC", 
     is for everything related to Stacker for MAC; Conference 3, "OS2", 
     is for everything reletaed to Stacker for OS/2; and Conference 4, 
     "VE" is for everything related to Stacker Value Edition.
     
     To join a conference, type J, a space, and the name OR number of the 
     Conference. Such as "J DOSWIN" OR "J 1"to join the Stacker for DOS 
     & Windows Conference. 

Connection difficulties:

     If you are having connection difficulities with the Stac BBS, check
     your modem documentation for the proper settings. Here are some 
     other things to try:    
     
     1.  Increase the time that your communication program waits to  
         connect. Try setting it for a value between 45 and 60 seconds.  

     2.  Lower the baud rate connect setting to 2400 or 1200.

     Please refer to your communication software documentation for more
     information on these settings. 

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Copyright 1993, Stac Electronics