_______________________________________________________________ STACKER NOTE STACKER NOTE Title: REPLACING BAD OR MISSING SYSTEM FILES (Applies to Stacker for Windows & DOS 3.1 and DOS 6) STAC FAX 31701 (6/93) _______________________________________________________________ BACKGROUND All bootable drives must contain the hidden DOS system files (usually IO.SYS and MSDOS.SYS or IBMBIO.COM and IBMDOS.COM). With the advent of DOS 6, DoubleSpace, and Stacker 3.1, a third system file is required to gain access to the data if the user chooses to use compression. If the user chooses Stacker compression, this file is the Stacker-aware DBLSPACE.BIN. If any of the system files have been damaged, your system may not start or you may receive a "Non-System disk or disk error" message. SOLUTION If you receive a "Non-System disk or disk error" message To restore the DOS system files and still have access to your compressed data do the following: 1. Insert the Stacker Startup Disk that you created after you ran Stacker Setup, in drive A. 2. If you do not have a Stacker Startup disk, you can create one from your DOS 6 upgrade disks. a. Insert the first DOS Upgrade disk into drive A or B and switch to that drive. Type: SETUP /F This process creates a separate, bootable MS-DOS 6 system disk with essential utilities on it b. To make the new system disk "Stacker-aware," follow the instructions on page 18 of the Stacker 3.1 Supplement Manual. 3. Restart your system. 4. From the prompt, type: drive:\path\STACKER where drive is the drive letter where your Stacker program files are located and path is the directory containing the files. _______________________________________________________________ Copyright 1993, Stac Electronics Page 1 of 3 5. Note the drive letter in the square brackets to the right of the boot-time information for Stacker drive C. This letter is the uncompressed drive for Stacker drive C. (If drive C is not compressed, the appropriate drive letter is C.) 6. From the prompt, type: SYS drive: where "drive" is the letter of the uncompressed drive for Stacker drive C. 7. Remove your Stacker Startup Disk from drive A and restart your computer. If your system won't start or Stacker won't load You probably have a bad or missing Stacker-aware DBLSPACE.BIN file. To repair the file, first follow Steps 1 through 7 in the procedure listed above. If you still can't access the data on your Stacker drive: 1. Insert Stacker Disk 1 into drive A or B. 2. Change to the floppy disk drive by typing: A: or B: 3. From the prompt, type: \TOOLS\REDBL drive: where "drive" is the letter of the uncompressed drive for Stacker drive C (this was determined in Step 4 of the preceding procedure). 4. Remove the floppy disk from its drive and restart your computer. If you didn't create a Stacker Startup Disk when you ran Stacker Setup First you have to create an MS-DOS 6 Startup Disk: 1. Insert your MS-DOS 6 Setup Disk 1 into drive A or B 2. Change to the floppy disk drive by typing: A: or B: _______________________________________________________________ Copyright 1993, Stac Electronics Page 2 of 3 3. From the prompt, type: SETUP /F 4. Follow the instructions on your screen. After you have created your MS-DOS 6 Startup Disk, follow the procedures in the previous section, "If your system won't start or Stacker won't load." Your system still won't boot If you followed the procedures detailed above and your system still won't boot, you may have a hardware error, such as a failing hard drive controller; a failing hard drive controller cable; a failing sector on the hard drive, or a failing system board. Contact your system's manufacturer for more information. _______________________________________________________________ Copyright 1993, Stac Electronics Page 3 of 3