Document Number 2100
Logitech Paintshow Plus
Commonly asked questions
4/16/92 

1) My printer is not on the printer support list.  Will I be able to print 
from Paintshow Plus?

Check the printer user's manual to see if your printer will emulate other 
printer types listed on the printer support list of PaintShow Plus.

2) How can I change the settings of Paintshow (i.e. Video, Printer, Ports)?

Enter the following:

     a)  Go to the PSPLUS directory 
               CD\PSPLUS
     b)  Type INSTALL [Enter]
     c)  The screen will show your current configuration.  To change, select:

              2. CHANGE CURRENT SETTINGS.
     d)  To change Video mode select:

             1. SETUP VIDEO MODE

         and then select the appropriate video mode.

         To change Printers select:

              2. SETUP PRINTER
     
         then select the appropriate printer. Next, enter the Target Drive 
         Paintshow Plus is on.

     e)  Once you've made the changes you desire, select: 
  
              4. SAVE CURRENT SETTINGS TO THE WORKING DIRECTORY.

     f)  Then select 

              5. RETURN TO MAIN MENU

     g)  Select Quit

3) Will PaintShow Plus be able to handle an 8 1/2" by 11" image at 300 dpi?

No, there won't be enough available memory to hold an image that large. For
example: on a system with 640 K RAM, the maximum amount of available RAM for
an image is 256 K (maximum RAM left after Paintshow Plus is loaded) minus 
RAM used for resident software. Assuming a typical configuration with 
roughly 50 K of resident software, a picture with maximum length of 10.5 
inches at a resolutioin of 200 dpi can be produced.

RAM requirments can be calculated used the following formula:

               Length"  x  Width"  x  DPI 
           -----------------------------------
                        8 x 1024



4) What causes graphic disturbances, such as a disappearing mouse cursor, 
distorted menu text, vertical lines on the drawing board area, or screen
erasing when you move the mouse cursor?


Most of these problems are due to an incompatibility between the mouse driver
and the video display (i.e., the mouse driver you are using doesn't 
support your video mode).



          If you have...         | ... Then you need
                                 |     Mouse Driver
          ___________________________________________
                                 |
          Logitech Mouse         | Ver 3.41 or later
          Microsoft Mouse        | Ver 6.11 or later (except 7.00)
          Mouse Systems Mouse    | Ver 5.6 or later
          Dexxa Mouse            | Ver 3.43 or later
          Genius                 | Ver 8.06 or later
          Other Mice             | Compatible to one of the above
 
Contact the manufacturer for compatibility or upgrade information. 
If you have one of the mouse drivers listed above and are still experiencing
display problems, check to make sure that the video BIOS (Basic Input/Output
System) is current, particulary with EGA and VGA Boards.  Contact the video 
manufacturer for information on video BIOS upgrades. 

Other factors which can cause display problems are resident software or old 
Motherboard BIOS.