ÉÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍ» º º º Inboard 386 Troubleshooting º º º ÈÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍͼ BASIC TROUBLESHOOTING 1. Make sure the power cord is plugged into the wall outlet. 2. Make sure all boards are replaced and reseated correctly and all cables are attached correctly. 3. Reseat the Inboard cable. Check both ends of the cable for bent pins and misalignment in the socket. Make sure the cable is installed with pin 1 in the correct corner of the socket. 4. Make sure the Inboard cable hasn't been creased and uncreased. Uncreasing the cable can damage it. 5. Move the Inboard to a different slot. The slot it's in could be defective. 6. If the computer has an LCC socket adapter, check for a bent spring clip in the corner of the 80286 socket. A bent spring clip will short the two corner pins of the cable, and the computer won't boot. First remove the cable from the socket and check the spring clip. If it's bent under the corner of the cable, bend it back. (If it breaks, don't panic -- the socket clip should hold the cable securely enough. However, you must find the piece that broke off and remove it.) Next, carefully push the spring clip out of the way and seat the remaining corners of the cable squarely in the socket. 7. Make sure the 80287 plug is installed correctly. Check it for bent pins and misalignment in the socket. Installing it backwards can cause computer not to boot. 8. Check the switch settings, system board jumper settings, and memory addressing on conventional and extended memory boards in the computer. 9. If the computer displays a memory size error even when memory settings are correct and Setup has been run, check for bent pins on chips or chips installed backwards. 10. Note any beeps the computer sounds. Record the number and type (long, short, different pitch). Different beeps indicate different problem: ÚÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÂÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄ¿ ³ These sounds: ³ Indicate a problem with this: ³ ÆÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍØÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍ͵ ³ CONTINUOUS BEEP ³ The power supply ³ ³ REPEATING SHORT BEEPS ³ The power supply ³ ³ 1 LONG AND 1 SHORT BEEP ³ System Board ³ ³ 1 LONG AND 2 SHORT BEEPS ³ Display ³ ³ 1 LONG AND 3 SHORT BEEPS ³ Enhanced Graphics Adapter ³ ÀÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÁÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÙ 11. Check the FaxBack compatibility documents for specific compatibility information about your computer and the other products you use. These documents contain specific information that a general troubleshooting guide can't cover. Related information - Technical Installation Instructions (FaxBack doc 2014) Related information - Computer Compatibility (FaxBack doc 2020, 2022, 2024, Computer Compatibility A-C, D-M, and N-Z, respectively) Related information - Add-in Board Compatibility (FaxBack doc 2026, 2030, 2028, Add-in Boards, Network Boards, and Video Boards, respectively) ADVANCED TROUBLESHOOTING If the computer powers up correctly, but you experience software errors or lock ups after installation, try the following: 1. Change to another speed. Try loading programs in Speed 1 and using them in Speed 4. 2. Check switch and jumper settings that configure memory. Look for two different boards set up to supply memory at the same addresses. 3. If the computer displays a memory size error even when memory settings are correct and Setup has been run, check for bent pins on memory chips or chips installed backwards. 4. Remove ILIM386 from CONFIG.SYS if it is installed. If this resolves the problem, the ILIM386.SYS program may be corrupted. Delete ILIM386.SYS from your hard drive and reload it from your original Intel diskette. The latest InBoard 386/AT software is available on the Intel BBS (503) 645-6275 8 data bits, no parity, one stop bit, up to 9600bps. If new software does solve the problem, it may be necessary to try another 386 specific memory manager (like QEMM386.SYS by Quaterdeck or 386ToTheMAX by Qualitas). 5. Be sure there are no interrupt conflicts between other hardware in the computer (for example, between a mouse and a network card). The Inboard doesn't use interrupts, but it can accentuate conflicts that already exist. 6. Remove INBRDAT.SYS from the CONFIG.SYS file. If this resolves the problem, the INBRDAT.SYS program may be corrupted. Delete INBRDAT.SYS from your hard drive and reload it from your original Intel diskette. The latest InBoard 386/AT software is available on the Intel BBS (503) 645-6275 8 data bits, no parity, one stop bit, up to 9600bps. 7. Check the Inboard cable for bent legs that are making intermittent contact. 8. Check the FaxBack compatibility documents for specific compatibility information about the programs with which you're having trouble. These documents contain specific information that a general troubleshooting guide can't cover. Related information - Technical Installation Instructions (FaxBack doc 2014) Related information - Computer Compatibility (FaxBack doc 2020, 2022, 2024, Computer Compatibility A-C, D-M, and N-Z, respectively) Related information - Add-in Board Compatibility (FaxBack doc 2026, 2030, 2028, Add-in Boards, Network Boards, and Video Boards, respectively) ÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍ End of file Intel FaxBack # 2068 June 25,1992