ÉÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍ» º º º Above Board MC32 Problems º º º ÈÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍͼ NEW SIMMS NOT RECOGNIZED For Above Board MC32 installed with ADP: If any SIMMS are bad, no memory will be recognized. There won't be any error messages, the memory will simply not install. Run MCATEST to determine the misinstalled or defective SIMM. Tech Notes: With the ADP installation, the Above Board memory counts with the system memory when you power up the system. With the iADF installation, the Above Board memory is reported in the Intel banner which displays right after the system memory count. For Above Board MC32 installed with iADF, follow these steps to rerun the Reference diskette and change the configuration whenever you add or remove SIMMS. 1. Boot to Reference Diskette. 2. Choose Set Configuration, Change Configuration. 3. Change the memory amount for the Above Board and press F10 to save. MEMCHECK LOCKS UP Customer reports indicated that this diagnostics program locked up after running in a 16-MHz IBM Model 80 with IBM DOS 4.01. Customers with this version of Intel software should get the latest shipping version of the Above Board MC32 software, (which is available on the Intel BBS). If you are experiencing this problem and the installation isn't complete and you need to get the memory installed before the new software arrives, you can follow these steps: þ Reboot to the hard disk (or DOS disk) þ Insert the Intel Setup diskette in drive A, and type A:SETUP. The Setup program will install the initializing ADF. It's best to get the new software. MORE THAN 16MB OF MEMORY IN AN 80386DX-BASED PS/2 COMPUTER CAUTION! Some programs will not work correctly with more than 16MB of memory in the computer. If you have more than 16MB in your computer, follow these guidelines: þ DISK CACHES: Don't use disk caches. Not only will your data get corrupted, your hard disk format can get destroyed as well. þ RAM DISKS: Don't make one larger than 15MB or your data can get corrupted. DOS VDISK is one that will not work. þ OTHER PROGRAMS: Ask the manufacturer if the program will run correctly in a computer with more than 16MB of RAM. Some programs may corrupt their own data files if used with memory above 16MB. NOTE: The latest MC32 option diskette must be used when installing two MC32's with 8MB each in the same system. This diskette has the software part number 302477-001A. The memory on boards installed using this diskette will be counted along with the system memory during boot up. USING TWO ABOVE BOARD MC32S IN ONE SYSTEM If you have two Above Board MC32s, each with 8M bytes, in the same computer, you must use the current installation software which utilizes an ADP (Adapter Description Program) to initilize the Above Board MC32 instead of the old IADF (Initializing Adapter Description File). With the ADP installation, the Above Board MC32 memory is counted with the system board memory on power up. The older installation method where the memory on the Above Board MC32 was reported on an IADF banner just after the system board memory counted won't allow two fully populated Above Board MC32s. NOTE Some programs may malfunction with more than 16MB of memory on a computer. 111 ERROR ON A NEWER MOD 70 If you experience 111 errors on boot or after loading a program that uses the Above Board MC32, your computer may not be compatible with the original MC32 board. Check the location of the system board SIMM sockets. If your system board is the newer design, the SIMM sockets will be under the hard disk. Intel has identified and fixed the problem with a modification to the MC32 board. The new Above Board MC32s have a manufacturing code which ends in 002 or higher. The manufacturing code is on a small, white sticker to the right of the serial number. Call Intel Customer Support if you have questions or need assistance. SYS 1198 ERROR MESSAGE This error can occur when the ILIM386.SYS command is in the CONFIG.SYS file for OS\2. You must remove the iLIM386.SYS command. Both OS\2 and ILIM386 are memory managers, and they can't co-exist in the same computer. "DOS 123 ERROR: PROTECTED MODE REQUIRES VCPI WITHIN VIRTUAL 8086" This error message is produced with an Above Board MC32, ILIM386.SYS version 4.04, and software designed to conform to the Virtual Control Program Interface (VCPI) specification. ILIM386.SYS version 4.07 does not have this problem. Although ILIM386.SYS version 4.04 was designed to conform with software using the VCPI specification, a problem with the ILIM VCPI implementation causes Lotus 1-2-3 Release 3 to hang with the message: "DOS 123 ERROR: Protected mode requires VCPI within virtual 8086". "TOO MUCH EXTENDED MEMORY" ERROR This error occurs when Above Board MC32 ADP installation software is used on a system in which an MC32 was previously installed. If the previous MC32 was installed using the iADF installation software but was never completely uninstalled, an error will be returned stating that there is too much extended memory. The solution is to completely uninstall the MC32 using the iADF software, then reinstall using the ADP software. IBM ADVANCED DIAGNOSTICS AND THE MC32 Be careful in running the memory diagnostics from the reference diskette of a Model 70 or 80 when the Above Board MC32 is installed. The standard tests on the main menus will work fine, but the advanced diagnostics on a hidden menu will cause problems. You activate these advanced diagnostics using the Ctrl-A command. Do not run these memory tests! We're telling you the command only so you know never to use it. The problem arises because these tests only see IBM memory. Since they don't see the MC32 (or any other add-in board) the program remaps the IBM memory right on top of the MC32, thus creating a conflict. The next time you reboot, you'll get a 164 error. You may also see a message that says the system board is bad. To fix the problem, boot to the Reference diskette. Select Set Configuration then Change Configuration. Verify the Above Board MC32 information, then hit the F10 key to save. Reboot to the hard disk and there should be no error messages. ÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍ End of file Intel FaxBack # 1564 August 27,1992