"FaxMail for Windows" Version 1.24 is shareware Copyright (C) 1991-1994 belong to ElectraSoft. All Rights Reserved. Phone (713)261-0307 ---------------------------------------------- LEGAL INFORMATION: FaxMail for Windows is shareware. This means you have a chance to test the performance FaxMail for Windows before committing yourself to buying it. You have a one month legal trial. After one month you must pay for FaxMail for Windows or discontinue its use. FaxMail for Windows may be distributed freely, and no fee may be charged for it except a nominal copying fee. All trademarks contained herein are registered to their respective owners. IMPORTANT INFORMATION: If you are currently using another Fax-Program, you will have to disable or remove it before using FaxMail for Windows as two Fax-Programs can not share the same Fax/Modem or run concurrently. To disable a Fax-Program you may have to remove one or more lines from your AUTOEXEC.BAT or CONFIG.SYS. Typing rem ahead of a line in your AUTOEXEC.BAT or CONFIG.SYS will disable it. The only exception is; if you are using an Intel SatisFAXtion CAS Fax/Modem, you will not want to remove the CAS manager. ALL other (Class 1 and Class 2) Fax/Modems will use the Fax/Modem-Drivers provided by FaxMail for Windows. Since not all of the brands and models of Fax/Modem on the market have the same capabilities, and since the developer of FaxMail for Windows did not have a modem of each and every model available to test the software with, it is inevitable that some modems will not operate properly with this software. Models for which there were known compatibility problems that had not been resolved as of this release are listed at the end of this file; if you have one of these, you might want to try it anyway since there's a possibility that yours might work. The worst that can be expected to happen is that the Fax/Modem-Driver might not load or the program might hang or fail to operate, and perhaps your modem might be left in Fax mode and require manual resetting(turn it off and back on). Since information about models that don't work with this program will aid in correcting unsuspected problems, we would appreciate any information you can give us about them. Write to the registration address below, or send e-mail via Internet to: Jon.Krahmer@f10000.n106.z1.fidonet.org or FidoNet to: Jon Krahmer on 1:106/10000 with details. This program modifies the WIN.INI file to add the FaxMail for Windows Print-to-Fax, and it adds a Windows-to-DOS-Interface and a Fax/Modem-Driver to your AUTOEXEC.BAT file, if needed, depending on the type of Fax/Modem you have. FaxMail for Windows also puts the driver "FM_PN_DX.DRV" in your Windows system directory { ?:\WINDOWS\SYSTEM\FM_PN_DX.DRV }. The Fax/Modem-Driver, as currently written, does not provide a way to remove itself from memory but it can be Disabled/Enabled. More details are given below in the section on HELPFUL HINTS. REQUIREMENTS: Requires Microsoft Windows v3.1 or higher FEATURES: Main Features - timed sends - broadcast queue holds 32,000 - option to auto-print on receive - uses a realtime TSR for TOTALLY background send/receive FAX while you work in or OUT of Windows - easy management of FAXes - GOOD help system - fastest FAX viewer around - full log of all past and future FAX events - Notepad for quick typed notes with variable fields - FAX any document you can print (send amazingly clean resumes) - realtime FAX event monitor - add FAX numbers on-the-fly - audible complete/fail FAX transaction notification - easy FAX rescheduling - up to 1000 entries per FaxBook - easily create custom cover pages - background printing Enhancement Features - you select which ring the Fax/Modem answers on - you select number of re-dials - you select length of time between re-dials - you select volume - you select "Scale to printer" or "Print actual FAX size" - includes a COM-Port/Fax/Modem-tester (COMTEST1.COM and COMTEST2.COM) REGISTRATION: FaxMail for Windows is a Shareware program. Upload it to bulletin boards (BBS). Give it to your friends and relatives. Tell your business associates about it. Don't let anyone miss out. How much would you give for a program with a better presentation and better performance than a Commercial product like WinFAX? The registration price is a nominal $25.00 plus tax and handling! When you register, you will receive a diskette(s) with the latest version of FaxMail for Windows. +-------------------------------------------------------------------------+ | "FaxMail for Windows" is NOT FREE. It is a Shareware product and you | | MUST REGISTER this "evaluation copy" within 30-days. | | | | Please send $25.00 plus tax and handling, check or money-order to: | | | | ElectraSoft | | 3207 Carmel Valley Dr | | MISSOURI CITY TX 77459-3068 | | | | You will receive a registered version of "FaxMail for Windows". | | Your registered version will not display this message, and will have | | all the latest updates and improvements. | +-------------------------------------------------------------------------+ If you are also registering "FaxMail for DOS" at the same time add $20.00 to the total price and acknowledge it on the registration form and we will send the registered DOS version with it. To print a copy of the registration form, turn on your printer, go to the DOS prompt and Type: COPY REGISTER.TXT PRN This is the registration form that will be printed. REGISTER.TXT comes with FaxMail for Windows: ============================================================================ | Registration of FaxMail for Windows and/or FaxMail for DOS, FAX-V124.ZIP | | | | ElectraSoft 1-713-261-0307 | | 3207 Carmel Valley Drive | | MISSOURI CITY TX 77459-3068 | |== Please Print ==========================================================| | | | Date:____/____/____ Country:_______________ Wk Phone:___________________ | | | | Name:______________________________________ Hm Phone:___________________ | | | | Address:___________________________________ Fx Phone:___________________ | | _ | | City:________________________________ State:____ ZIP:___________________ | |==========================================================================| | Disk size (Please check one): []5.25 []3.5 | |-----+--------------------------------------------------------------------| | Qty | Item Amount | |-----+--------------------------------------------------------------------| | | | |_____| FaxMail for Windows - - - - - - - - - - - - - - $25.00 $_____.__ | | | | |_____| FaxMail for DOS - - - - - - - - - - - - - - - - $25.00 $_____.__ | | | | |_____| Both FaxMail for DOS and Windows - - - - - - - $45.00 $_____.__ | | | | Shipping and handling - - - - - - - - - - - - - - - - $4.00 $ 4.00 | | | | Subtotal - - - - - - - - - - - - - - - - - - - - - - - - - - $_____.__ | | | | Texas residents please add Sales Tax (8%) - - - - - - - - - - $_____.__ | | | | Total (Pay this amount) - - - - - - - - - - - - - - - - - - US$_____.__ | |==========================================================================| | | | Bugs or suggested improvements (print on back side if needed):__________ | | | | ________________________________________________________________________ | | | | Computer Brand:_________________________________________________________ | | Processor: []8088 []80286 []80386 []80486 []Other:__________________ | | Machine Speed: []25Mhz []33Mhz []50Mhz []66Mhz []Other:_____________ | | Display Type: []MDA []HGC []CGA []MCGA []EGA []VGA []SVGA | | []Other:_______________ | | Floppy Drive(s): []3 1/2" 1.4MB []5 1/4" 1.2MB []Other:_______________ | | | | HardDrive Brand/Mod#:_______________________________ size:____________MB | | | | Modem Brand/Mod#:_______________________________________________________ | | Data Speed: []1200bps []2400bps []9600bps []14400bps []16800bps | | []16800bps []19200bps []28800bps []38400bps []Other:______bps | | FAX Speed: []1200bps []2400bps []9600bps []14400bps []16800bps | | []19200bps []28800bps []38400bps []Other:______bps | | Supported: []HST []V.32 []V.32bis []V.42bis []Other:________________| | | | Signature:__________________________________________ Date:______________ | ============================================================================ BEFORE INSTALLATION: If, while installing FaxMail for Windows you find that your Fax/Modem is not listed, it is possible that one of the selections will work. For instance, DoveFax Class 1 and Practical Peripherals Class 1 works with many other class 1 Fax/Modems. The {"Universal, Internal/External, Fax/Modem, Class 2"} will work with nearly all of the Fax/Modems derived from the "Rockwell Class 2 Accelerator Kit". Generic Class 2, Zoom Class 2, ZyXEL Class 2, and Dallas Class 2 Fax/Modem-Drivers are all Class 2 Fax/Modem-Drivers. There are a lot of "Class 2" variations, so, if your "Class 2" board does not work with one, it may work with another. The "Universal, Internal/External, Fax/Modem, Class 1" and the "Universal, Internal/External, Fax/Modem, Class 2" Fax/Modem-Drivers are designed to do the job if all else fails. It should not always be the first choice because even though it is more versatile, it may not perform as well as the one recommended by us. Depending on your computer, another Fax/Modem-Driver may work better than our recommended one though. Sometimes, depending on your computer, COM-Port (FIFO(16550) or not), the "Universal, Internal/External, Fax/Modem, Class 1" - or - "Universal, Internal/External, Fax/Modem, Class 2" may outperform the recommended Fax/Modem-Driver. BTW, these 2 drivers support FIFO operation. If your Fax/Modem is not listed, look for an alternate Fax/Modem-Driver. An Internal Fax/Modem-Driver can be used to drive an External Fax/Modem, and an External Fax/Modem-Driver can be used to drive an Internal Fax/Modem. The name is not important. For instance, the AT&T class 1 will work on many other class 1 Fax/Modems. Choosing the wrong Fax/Modem-Driver will not harm Anything. The files in this package are modified to your specifications during installation and *WILL NOT* work properly if simply copied into your working directory. You *MUST* use the INSTALL.EXE or configuration utilities to add or change anything. "FaxMail for Windows" and "FaxMail for DOS" are compatible with one another so you can alternate between them. You can do a delayed send from Windows, drop to DOS and the send will take place on schedule. You can go into "FaxMail for DOS" and watch events from its Event Monitor even though the events were initiated from Windows. The same is true if the events were initiated with "FaxMail for DOS" and you go to Windows and use the FaxMail for Windows Event Monitor. You can deal interactively between DOS and Windows. List of modems that were tested and are known to work properly with FaxMail: ============================================================================ Fax/Modem: Fax/Modem-Driver: Classification of the Fax/Modem: | | | +--------+ +---------------------+ +---+ | | | Universal, Internal/External, Fax/Modem, Class 2-------FM_ROCK2.COM, Class 2 Universal, Internal/External, Fax/Modem, Class 1-------FM_ROCK1.COM, Class 1 Generic, AT&T Chip Set, External/Internal, Class 2-----FM_ATT2I.COM, Class 2 Generic, External, Class 2-----------------------------FM_CLS2E.COM, Class 2 Generic, Internal, Class 2-----------------------------FM_CLS2I.COM, Class 2 Generic, Send-9600/Receive-4800, Class 1---------------FM_CLAS1.COM, Class 1 Aceex, DM-1414H, Class 2-------------------------------FM_ROCK2.COM, Class 2 AT&T DataPort Fax/Modem, Class 1-----------------------FM_ATT1I.COM, Class 1 Dallas, CAS-------------------------------------------- -None- CAS Dallas Fax, 2496 Fax/Modem, Class 2--------------------FM_DALAS.COM, Class 2 Dallas Fax, 9696 Fax/Modem, Class 2--------------------FM_ROCK2.COM, Class 2 Dallas Fax, 14.4E Fax/Modem Pro Plus, Class 2----------FM_ROCK2.COM, Class 2 DoveFax, External, Class 1-----------------------------FM_DOVE1.COM, Class 1 Hayes Accura 144 Fax144, Class 1-----------------------FM_ATT1I.COM, Class 1 Identity 14.4 Internal Fax/Modem, ID14144SR, Class 1,2(2)------------------- -------------------------------------------------------FM_CLS2I.COM, Class 2 Intel FM-144HVR, External/Internal, Class 2------------FM_ROCK2.COM, Class 2 Intel SatisFAXtion, CAS compatible, Internal----------- -None- CAS P.C. LOGIC FAX144I, Internal, Class 1,2(2)-------------FM_ATT2I.COM, Class 2 Practical Peripherals, PM14400FXMT, Class 1,2(1)-------FM_PP1.COM, Class 1 Practical Peripherals, PM14400FXSA, Class 1------------FM_PP1.COM, Class 1 Practical Peripherals, PM2400FX96, Class 2-------------FM_ROCK2.COM, Class 2 Rockwell, Universal, RC96AC/RC144AC, Internal/External, Class 1------------- -------------------------------------------------------FM_ROCK1.COM, Class 1 Rockwell, Universal, RC96AC/RC144AC, Internal/External, Class 2------------- -------------------------------------------------------FM_ROCK2.COM, Class 2 Supra FAX Modem Plus, Class 1,2(2)---------------------FM_ROCK2.COM, Class 2 USRobotics Sportster 14400, Class 1--------------------FM_ATT1I.COM, Class 1 Wang 14/14I Fax Modem, Internal Class 1,2(2)-----------FM_ROCK2.COM, Class 2 Zoom Fax/Modem, VFPV32BISB, 14400, Internal, Class 2---FM_ROCK2.COM, Class 2 Zoom Fax/Modem, VFX V.32/V.32bis, External, Class 2----FM_ZOOM2.COM, Class 2 ZyXEL, U1496E, V.32b/42b/FAX, External, Class 2--------FM_ZYXEL.COM, Class 2 Please add to this list and return it to us. Thank You INSTALLATION: Make a directory called TEMP. Like this: CD \ MD TEMP CD TEMP UnZIP(PKUNZIP.EXE Version 2.04g or higher) FAX-V???.ZIP into TEMP directory. Go into MS-Windows 3.1 or above and run the FaxMail for Windows INSTALL.EXE using the Windows NEW command or Windows RUN command. AFTER INSTALLATION: If you choose a full installation, you will have several icons in the FaxMail for Windows Group. One of the icons is "Read Me" and another is "FaxMail Tutor". These should be read before using FaxMail for Windows. There is also help buttons throughout for your convenience. Everything is explained thoroughly in the FaxMail for Windows help system, which may be called upon from anywhere in FaxMail for Windows. If you want to use FaxMail for Windows from within any Windows Application and/or take advantage of *ALL* the power FaxMail for Windows has, load the "Control" program that you will find in the FaxMail for Windows Group before loading any other Windows Applications. After the Control program is loaded, click on the System button and choose SETUP and configure things *YOUR WAY*. I suggest that if you are not sure of something, leave the defaults set as it came to you. Make a printout of the defaults in case you change something you do not understand yet. HELPFUL HINTS: How to enable auto-load When you boot-up, you have a choice as to weather you want to load the FaxMail for Windows Fax/Modem-Driver or not. If you plan to always load the FaxMail for Windows Fax/Modem-Driver, you can place y or Y behind the Fax/Modem-Driver. Here are two examples: examples #1 (First line in your AUTOEXEC.BAT) C:\FAXMAIL\FM_ROCK2.COM will ask: Do you want to load the "FaxMail for Windows" Fax/Modem-Driver? (Y/N) Y examples #2 (First line in your AUTOEXEC.BAT) C:\FAXMAIL\FM_ROCK2.COM Y The Y parameter will cause the Fax/Modem-Driver to load without asking. It will always load without stopping or asking. BBS and FAX on the same computer Method - 1 - Before you call a BBS, go to the DOS Prompt, and type: C:\FaxMail\BBS-MODE.COM Log-on to the BBS. To resume Faxing, go to the DOS Prompt, and type: C:\FaxMail\FAX-MODE.COM Method - 2 - If you want to use the same computer for Fax and data-modem(BBS), it may be necessary to Disable the FaxMail for Windows Fax/Modem-Driver while calling a BBS. To Disable FaxMail for Windows Fax/Modem-Driver run: BBS-MODE.COM. Use FAX-MODE.COM to Enable the Fax/Modem-Driver again after you log-off the BBS. Here is an example of a Batch(.BAT) File that will do it all for you. Lets say that you are using a BBS program called Telemate, and it's name is TM.EXE. The following Batch File will Disable the "Fax/Modem-Driver" load "Telemate" and when you exit the BBS program (Telemate) it will "Enable" the Fax/Modem-Driver so you can resume Faxing. At the DOS Prompt: COPY CON T.BAT C:\FaxMail\BBS-MODE.COM C:\TELEMATE\TM.EXE C:\FaxMail\FAX-MODE.COM - or - Using a text editor, create a file called T.BAT with the following 3 lines: C:\FaxMail\BBS-MODE.COM C:\TELEMATE\TM.EXE C:\FaxMail\FAX-MODE.COM The above example assumes that your FaxMail Directory is FAXMAIL and your Telemate Directory is TELEMATE. Now when you want to call a BBS you type: T Method - 3 - To remove FaxMail for Windows Fax/Modem-Driver, type "rem " in front of these two lines, in your AUTOEXEC.BAT: rem C:\FAXMAIL\FM_ROCK2.COM rem C:\FAXMAIL\FM_DS_IN.COM ....and RE-BOOT. To restore back to "FaxMail for Windows", reactivate the two lines, in your AUTOEXEC.BAT: C:\FAXMAIL\FM_ROCK2.COM C:\FAXMAIL\FM_DS_IN.COM ....and RE-BOOT. NOTE: If your Fax/Modem is a CAS (or CAS compatible) board, such as the Intel SatisFAXtion, you might not have to remove the Fax/Modem-Driver for data-modem(BBS) use. If you hear the modem give a short beep tone after dialing but before the line has been answered, your modem will probably not operate properly for data communications with the Fax/Modem-Driver installed. In some cases, to reset your modem to data mode, you may have to manually reset the modem (if it's external) or turn the PC off and then back on (for internal modems that don't reset any other way). QUESTIONS AND ANSWERS: - 1 - Q. When I am booting and while my AUTOEXEC.BAT is loading I hear two BEEPs and the Fax/Modem-Driver and Windows to CAS Interface say they are not loaded. A. If your Fax/Modem is turned-off or hung, or the Fax/Modem-Driver you chose is not compatible with your Fax/Modem or computer, the Fax/Modem-Driver will make a BEEP and fail to load. When the Windows to CAS Interface(FM_DS_IN.COM) is loading it checks to be sure that the Fax/Modem-Driver is properly loaded. If the Fax/Modem-Driver is not properly loaded, Windows to CAS Interface will make a BEEP and also fail to load. - 2 - Q. FaxMail for Windows does not run or does not run properly. A. If you are currently using another Fax-Program, you will have to disable or remove it before using FaxMail for Windows as two Fax-Programs can not share the same Fax/Modem or run concurrently. - 3 - Q. None of the Fax-Driers work. A. Be sure you have the latest Version. FaxMail for Windows is being updated continuously. We may have a new Fax-Driers that will work for you. As of the time this was written there had been 24 revisions, Versions V1.00(FAX-V100.ZIP) to V1.24(FAX-V124.ZIP). - 4 - Q. I set the sound/volume/retries but my Fax/Modem ignores my changes. A. (a) The DoveFax and some other Fax/Modem do not support volume and speaker manipulation. (b) If you have a CAS Fax/Modem you will have to use their SETUP program to set sound/volume/retries. - 5 - Q. I did the INSTALL.EXE and re-booted, but the Fax/Modem-Driver didn't even attempted to load from my AUTOEXEC.BAT. A. FaxMail for Windows put a Fax/Modem-Driver and a Windows-to-DOS-Interface in your AUTOEXEC.BAT. Look in your AUTOEXEC.BAT and see if you have a menu or jump command ahead of the Fax/Modem-Driver and/or the Windows-to-DOS-Interface. If so, move them to a place in your AUTOEXEC.BAT where they will load, preferably, first. The Fax/Modem-Driver and a Windows-to-DOS-Interface look something like this: C:\FAXMAIL\FM_ROCK2.COM C:\FAXMAIL\FM_DS_IN.COM - 6 - Q. I removed or commented the Fax/Modem-Driver from my AUTOEXEC.BAT and now when I try to run ant Windows program that has a print-routine in it, I get a message saying: +----------------------------------------------------------------+ | This Function requires a Fax/Modem-Driver and Windows to CAS | | interface (FM_DS_IN.COM) to be loaded before entering Windows. | | | | 1. Did you re-boot after installing FaxMail for | | Windows? If not, re-boot the computer now. | | | | 2. You may have to reinstall FaxMail for | | Windows with a different Fax/Modem-Driver, | | and re-boot. | +----------------------------------------------------------------+ A. If you had a power failure while in Windows or you crashed out of Windows while FaxMail for Windows was active, your Default-Printer-Driver may have been replaced with the FaxMail for Windows Fax-converter ("Print-to-FaxFile on LPT1"). Solution: Close the FaxMail for Windows "Control" Program. Load the Windows Control Panel and select Printers and choose the Printer-Driver that you want as your Default-Printer-Driver. Note: When you have the FaxMail for Windows Control loaded and the PRINTER OR FAX TOGGLE is toggled to FAX, Windows swaps from your Default-Printer- Driver to "Print-to-FaxFile on LPT1". When you toggle back to PRINTER or exit Windows, Windows swaps back to your Default-Printer-Driver. If you crash out of Windows, Windows does not get a chance to swap back, so the next time you enter Windows it thinks that "Print-to-FaxFile on LPT1" is your Default-Printer-Driver and when FaxMail for Windows makes it's swap it swaps "Print-to-FaxFile on LPT1" for "Print-to-FaxFile on LPT1". - 7 - Q. I do not know what kind of Fax/Modem I have. Who made my Fax/Modem? Q. I want to know more about my Fax/Modem. Is it Class 1, Class 2, etc? A. Run: COMTEST1.COM and COMTEST2.COM. They will tell you what CLASS, the Manufacturer, the Model number and much much more about your Fax/Modem. After running COMTEST1.COM and COMTEST2.COM, you may need to turn your Fax/Modem (computer if you have an internal Fax/Modem) off-on and reload your Fax-Software. If you are using FaxMail for Windows, it will not be necessary to do anything, as COMTEST1.COM and COMTEST2.COM sends a signal to the Fax/Modem-Driver asking it to re-initialize your Fax/Modem. - 8 - Q. I tried the Fax/Modem-Driver that was suggested for my Fax/Modem, but it did not work. A1. Run: COMTEST2.COM. Test the COM-Port and see if the Universal Class 2 Fax/Modem-Driver will support your Fax/Modem. COMTEST2 will create a written report in the form of a text file (FAXMODEM.TXT). If the Universal Class 2 Fax/Modem-Driver will support your Fax/Modem, the written report will say: This Fax/Modem supports Class 2, Fax Mode. and it will say: The "Universal, Internal/External, Fax/Modem, Class 2 -- FM_ROCK2.COM" Fax/Modem-Driver should work with this Fax/Modem on this COM-IRQ. A2. Run: COMTEST1.COM. Test the COM-Port and see if the Universal Class 1 Fax/Modem-Driver will support your Fax/Modem. COMTEST1 will create a written report in the form of a text file (FAXMODEM.TXT). If the Universal Class 1 Fax/Modem-Driver will support your Fax/Modem, the written report will say: This Fax/Modem supports Class 1, Fax Mode. and it will say: The "Universal, Internal/External, Fax/Modem, Class 1 -- FM_ATT1I.COM" Fax/Modem-Driver should work with this Fax/Modem on this COM-IRQ. Notes: *These two Universal Fax/Modem-Drivers are designed to overcome special Problems. *If you do not know what class your Fax/Modem is, run both COMTEST1 and COMTEST2, as your Fax/Modem can and often is both class 1 and class 2. *You should turn your Fax/Modem off-on just before each test. In the case of an internal Fax/Modem, turn your computer off-on. - 9 - Q. I called the ElectraSoft Fax phone number (1-713-499-5939) and it did not work. A. Call voice (1-713-261-0307) first to make sure that it is available. - 10 - Q. I am in Windows and I try to print but the FaxMail for Windows Print-to-FaxFile(C:\WINDOWS\SYSTEM\FM_PN_DX.DRV) intercepts the print-job and wants to send it to a remote Fax-Machine. A. Click on the and then on the button. Notes: *If the button has a check by it and it says "FAX IS ACTIVE", then the print-job will be printed on a remote Fax-Machine. If the button is not checked and it says "PRINTER IS ACTIVE" the print-job will be printed on your default printer. *When you toggel the PRINTER OR FAX TOGGLE, FaxMail for Windows swaps the Print-Priver found in your WIN.INI form your normal default to the 'FaxMail for Windows Print-to-FaxFile(FM_PN_DX.DRV)' Print-Driver. So...If the button is set to the Print-to-FaxFile ("FAX IS ACTIVE") mode and you re-boot with a (press ), turn the power off-on or power failure, the Print-to-FaxFile(FM_PN_DX.DRV) will be left in your WIN.INI file. As a result, toggeling the button will switching "back and forth" between the Print-to-FaxFile and Print-to-FaxFile Print-Driver and your actual default Print-Driver will be lost. Solution: If, or when, this happens, you will have to: 1. Click on the 2. Click on the FaxMail for Windows button. 3. Load the Windows 'Control Panel' program. 4. Load the 'Printers' program. 5. Highlight your normal Printer-Driver. 6. Click on . 7. Click on . 8. Load the FaxMail for Windows 'Control' program to reload FaxMail for Windows back-ground operation again and all will be normal again. - 11 - Q. As I am using FaxMail for Windows, a message keeps popping up; asking me if I want to allow the system to write to FM_DS_IN.COM and the FaxMail for Windows Fax/Modem-Driver which is also a ".COM" file. A. You have a Virus detection program. Solution: Remove the "Virus detection" software from your AUTOEXEC.BAT. Note: The FaxMail for Windows Fax/Modem-Driver (FM_?????.COM) and Windows to DOS Interface (FM_DS_IN.COM) are both ".COM" files and contain an internal configuration that is written to during the course of each session to track the ever changing "dynamically-flowing" defaults to make it easier for you to operate. - 12 - Q. There is more than one copy of the FaxMail for Windows "Control" program in my Windows StartUp group. A. If you had to try more than one Fax/Modem-Driver during installation, You will have to click once on the extra FaxMail for Windows "Control" ICON, click on Files and then click on delete. - 13 - Q. I am prone to losing dialogue-boxes behind other boxes and windows. A. If you lose a dialogue-boxes while using FaxMail for Windows, simple reload from button or ICON. Actually when you try to reload a lost dialogue-boxes, the new instance detects the old instance and sends a message to it that brings it to the top and then does not load itself. Because you get back the one you lost, you do not lose any of your work. - 14 - Q. I have pulse-dial-phone and can not get tone dial in my area. A. Click on the "SETUP" button and you can select "Pulse" or "Tone" under {Type of Phone Dial:}. MODEMS WITH KNOWN INCOMPATIBILITIES: - unknown - Please let me know if FaxMail for Windows does not work properly with your Fax/Modem. The next version (revision) will probably include support for *YOUR* Fax/Modem. WARRANTY: No warranty is provided to anyone who has not contributed for this program. ElectraSoft specifically disclaims all other warranties, expressed or implied, including but not limited to, implied warranties of merchantability and fitness for a particular purpose with respect to defects in the disk or documentation, and the program license granted herein. In no event shall ElectraSoft be liable for any loss of profit or any other commercial damage, including but not limited to special, incidental, consequential, or other damages.