Microsoft TCP/IP for Windows for Workgroups 3.11 Release Notes ============================================================== The files provided as part of Microsoft TCP/IP for Windows for Workgroups are for use with Windows for Workgroups version 3.11. The "Microsoft TCP/IP for Windows for Workgroups Installation and Configuration Guide" is contained within the MSTCPIP.HLP Windows Help file. To view the contents of the Help file, double-click the MSTCPIP.HLP file from File Manager, or open the MSTCPIP.HLP file from the Windows Help application. The Windows Help application can be started by selecting Run from the File menu in Program Manager or File Manager, and typing WINHELP.EXE and pressing the OK button. Decompressing the Microsoft TCP/IP for Windows for Workgroups files ------------------------------------------------------------------- BE SURE TO READ THE LICENSE AGREEMENT CAREFULLY BEFORE INSTALLING AND/OR USING THE MICROSOFT CLIENT SOFTWARE. If you do not agree to this license, discontinue use of the software. In order to install the Microsoft TCP/IP for Windows for Workgroups, it is necessary to decompress the files provided as part of the self- extracting archive file wfwtcp.EXE. To create a floppy disk installation set, use the syntax shown below to copy each of the disk images to an external drive at the command prompt. wfwtcp This will extract the necessary files and allow the TCP/IP protocol to be installed in Windows for Workgroups. See the section entitled "Installing Microsoft TCP/IP" later in this file for installation information. ******************************************************************** License Agreement IMPORTANT--READ THE FOLLOWING LICENSE AGREEMENT CAREFULLY BEFORE INSTALLING AND/OR USING THE SOFTWARE. If you do not agree to this license, discontinue use of the software. This License permits you to make and use an unlimited number of copies of any of the Microsoft software products contained herein (SOFTWARE) for your internal use provided that (a) the SOFTWARE is not modified in any way and (b) you maintain the copyright notice on all copies of the SOFTWARE. You may not rent, lease or otherwise transfer the SOFTWARE. You may not reverse engineer, decompile, or disassemble the SOFTWARE. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. NEITHER MICROSOFT NOR ITS SUPPLIERS SHALL BE LIABLE FOR ANY DAMAGES WHATSOEVER, INCLUDING DIRECT, INDIRECT, CONSEQUENTIAL, INCIDENTAL, LOST PROFITS OR INFORMATION, BUSINESS INTERRUPTION, OR OTHER PECUNIARY LOSS, EVEN IF MICROSOFT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. The SOFTWARE is provided with RESTRICTED RIGHTS. Use, duplication, or disclosure by the Government is subject to restrictions as set forth in subparagraph (c)(1)(ii)of the Rights in Technical Data and Computer Software clause at DFARS 252.227-7013 or subparagraphs (c)(1)and(2) of the Commercial Computer Software--Restricted Rights at 48 CFR 52.227-19, as applicable. Manufacturer is Microsoft Corporation/One Microsoft Way/Redmond,WA 98052-6399. This Agreement is governed by the laws of the State of Washington. ******************************************************************** Installing Microsoft TCP/IP --------------------------- If you have installed a previous version of Microsoft TCP/IP for Windows for Workgroups (such as the TCP/IP support offered with LAN Manager Version 2.2), remove it before running the installation procedure described in the section entitled "Installing and Configuring Microsoft TCP/IP" in the MSTCPIP.HLP Help file. Using Microsoft TCP/IP for Windows for Workgroups with ODI Drivers ------------------------------------------------------------------ Windows for Workgroups provides support for mapping protect-mode NDIS 3 transport protocols to ODI network card drivers, however supoport for mapping real-mode NDIS 2 transport protocols (e.g., Microsoft TCP/IP for Windows for Workgroups) is not provided. Novell Inc. provides support for running NDIS 2 protocols (such as Microsoft TCP/IP for Windows for Workgroups) on top of ODI drivers using the ODINSUP.COM driver, however support for using the ODINSUP driver is not available from Microsoft. For tips on configuring the ODINSUP driver for use with Microsoft's TCP/IP protocol stack, contact the Microsoft FastTips automated service (seven days a week, 24 hours a day) at 1-800-936-4200 and request the Windows for Workgroups 3.11 FastTips Item ID 107632 if you are using the NetWare 3.x client software (NETX.EXE), or the FastTips Item ID 107648 if you are using the NetWare 4.x client software (VLM.EXE). These articles contains installation instructions to manually install TCP/IP with Windows for Workgroups when using ODI drivers. If you are using a DEC Ethernet Network Card -------------------------------------------- If your system hangs when the tcptsr.exe driver is loaded, check your PROTOCOL.INI file for the section for the DEC network card and, if present, remove or remark out (by preceding the line with a semi-colon) the line that lists the entry "MaxRCBuffers=0". Removing or remarking out the line will clear up the problem. ******************************************************************* Your Guide to Service and Support for Microsoft Network Client Pack Microsoft Support Network Advanced Systems Products Support Options The following support services are available from Microsoft for Microsoft Advanced Systems products, including Microsoft Mail Server and its gateways, SQL Server, LAN Manager, Windows NT, Windows NT Advanced Server, and SNA Server. Electronic Services =================== Microsoft Forums These forums are provided through the CompuServe Information Service, (800) 848-8199, representative 230 (sales information only). Access is available 24 hours a day, 7 days a week, including holidays. These forums enable an interactive technical dialogue between users as well as remote access to the Microsoft Knowledge Base of product information, which is updated daily. These forums are monitored by Microsoft support engineers for technical accuracy. If you are already a subscriber, type "GO " at any ! prompt. MSCLIENT Microsoft Network Client WINNT Microsoft Windows NT support MSSQL Support for Microsoft SQL Server MSWRKGRP Microsoft Windows for Workgroups MSNETWORKS Microsoft LAN Manager support MSAPP Support for Microsoft applications MSWIN32 Information on Win32 MSDR Development-related discussion forum WINEXT Support for extensions and drivers for Windows WINSDK Support for Microsoft Windows Software Development Kit Microsoft Download Service Use the Microsoft Download Service (MSDL) to access the latest technical notes on common advanced system products support issues via modem. MSDL is at (206) 936-6735, available 24 hours a day, 7 days a week, including holidays (1200, 2400, or 9600 baud; no parity, 8 data bits, 1 stop bit). Internet Use the Internet to access the Microsoft Driver Library and Microsoft Knowledge Base The Microsoft Internet FTP archive host ftp.microsoft.com (ip address 131.107.1.11) supports anonymous login. When logging in as anonymous, please offer your complete e-mail name as your password. Telephone Support ================= Microsoft FastTips An interactive, automated system providing support at no charge through toll lines and accessed by touch-tone phone. FastTips provides fast access to answers to common questions and a library of technical notes delivered by phone recording or fax. FastTips is available 24 hours a day, 7 days a week, including holidays. Microsoft Advanced Systems products (800) 936-4400 Priority Telephone Support Get technical support from a Microsoft engineer. Microsoft offers pay-as-you-go telephone support from a Microsoft engineer, available 24 hours a day, 7 days a week, except holidays. Choose from these options: Per Incident: Dial (900) 555-2100. $150.00 per incident. (Charges appear on your telephone bill.) Per Incident: Dial (800) 936-5900. $150.00 per incident. (Charges billed to your Visa, Master Card, or American Express.) 10-pack: Ten incidents for $995 prepaid. Additional Information ====================== For additional information about Microsoft support options or for a list of Microsoft Solution Providers, call Microsoft Support Network Sales and Information Group at (800) 936-3500, Monday through Friday, 6:00 A.M. to 6:00 P.M., Pacific time, excluding holidays. This list includes only domestic support programs. Microsoft's customer support services are subject to Microsoft's then-current price, terms, and conditions.