TITLE:   Graphics and ATM Fonts Do Not Print Using Printer Sharing Device
PRODUCT: Ami Pro 2.0
DATE:    02-Jan-1992

PROBLEM: 

Ami Pro documents containing graphics or Adobe Type Manager text do not print 
completely to an HP LaserJet Series II attached to a printer sharing device.

SOLUTION: 

If documents containing graphics and/or Adobe Type Manager text do not print 
completely to a printer connected to a printer sharing device, try connecting 
the printer to a port connection in Windows with an .OS2 extension.  If the 
problem still persists, try using a DOS Mode command establishing an infinite 
retry on the port to which the computer is connected to the sharing device and 
increase the Windows Device Not Selected and Transmission Retry options for 
the printer.

HOW TO CHANGE THE WINDOWS PRINTER PORT CONNECTION AND INCREASE TIMEOUT VALUES

1.  At the Windows Program Manager run the Control Panel (there is usually an 
    icon for the Control Panel).
2.  Choose the printer icon.
3.  Select the name of your printer from the list of installed printers.
4.  Choose Configure.
5.  From the Ports option, choose LPT1.OS2 if your computer is connected to 
    the the printer sharing device through the LPT1 port or LPT2.OS2 if your 
    computer is connected to the printer sharing device through the LPT2 
port.
    NOTE: If the printer sharing device is connected to the computer through a 
    serial port, it will be necessary to edit the Windows WIN.INI file to 
    include an .OS2 extension port for a serial port.  Follow the steps below 
    to create this port name.
    a. If you are currently in the Control Panel, close it out by choosing OK 
       to save any selections you have just made and ALT + F4 from the main 
       Control Panel dialog box.
    b. Run the Windows SYSEDIT program by choosing from the Windows Program 
       Manager File / Run and type SYSEDIT.EXE in the Command Line option.  
    c. Choose OK.
    d. In the System Configuration Program (SYSEDIT) make the WIN.INI file the 
       current window.
    e. Choose Search / Find and specify PORTS in the Find edit box.
    f. Choose NEXT.
    g. When the Ports section is located, press the DOWN arrow to reach the 
       end of the Ports section.
    h. Add a new line to the end of the section that reads:
       COMX.OS2=
       Instead of typing an X, type the number of the port to which your 
       computer is connected to the printer sharing device.  For example, if 
       the COM1 port is being used, the new line should read COM1.OS2=.
    i. Choose File / Save.
    j. Choose ALT + F4 to close the editor program.
    k. Close Windows completely to the DOS prompt, then reload Windows.
    l. Repeat steps 1 - 5 above except in step 5 select the COMX.OS2 port you 
       just created.
6.  Increase the Timeouts (seconds) Device Selected option to 45 and the 
    Transmission Retry option to 999.
7.  Choose OK twice.
8.  Press ALT + F4 to close out the Control Panel.

HOW TO SET UP A DOS MODE COMMAND FOR INFINITE RETRY

To have the Mode command implemented each time the computer is booted, add the 
Mode command to the AUTOEXEC.BAT file.  Please refer to a DOS manual 
appropriate for the version of DOS being used for information about how to 
construct a Mode command.  Following are examples of Mode commands that 
establish an infinite retry for parallel and serial, however, these may need 
to be modified for your specific setup.  The P at the end is the option that 
establishes the infinite retry.

Example of a parallel mode command:
    MODE LPT1:,,P


Example of a serial mode command:
    MODE COM1:9600,N,8,1,P

1.  In an ASCII file editor (the Windows SYSEDIT System Configuration Editor 
    program may be used), open the AUTOEXEC.BAT file located in the root of 
    the drive from which the computer boots.
2.  Add an appropriate mode command line for the computer port connected to 
    the printer sharing device (LPT1, COM1, for example) and save the file.
3.  Reboot the computer by pressing CTRL + ALT + DEL to initiate the mode 
    command in the AUTOEXEC.BAT file.