===== Text entry available to you in the program. ===== Two types of text entry are available to you in the program: memos and comments . For a general discussion of the memos and the Memo Options Menu, see these appendices in 'PROGRAM.REF', Other Options Menu, selection 8. Overview of Memo Options: Every client and activity record has its own word processor! Client Memo............................................Appendix K-I Activity Memos........................................Appendix K-II Quick Memo [TM].......................................Appendix K-III Establish system-wide values for Quick Memo [TM].......Appendix K-IV Types of comments: fixed versus variable As an example of a fixed comment, observe the first comment available to you in every activity record. It contains 200 characters and is preceded with this title: 'Comments' To learn how a variable comment works, observe this phrase immediately below 'Comments' in each activity record: 'Other Comments:' As you enter text in the 'Other Comments' field, the program will save every single line that you type. As with any word processor, you can press the 'Enter' key as many times as you wish, then use the 'Up' arrow to return to that line where you left off. Once the program senses that you are typing into 'Other Comments:', it then displays this information: ------------------------------------------------------------------ | Press + to save changes or to discard. | Current position is line 1, column 0 | | ------------------------------------------------------------------ ===== Text entry available to you in the program. ===== [continued] To apply any search criteria against the Other Comments, go to the Search Through Data Menu, then read the Help screen for options 5 and 6. If you invoke Flash Report [TM] while in the client file, you will be displayed any Memos or Other Comments behind the activity records associated with that client. You can also observe the Other Comments while making callbacks. To understand this process, go to the Callback Options menu. Read the Help screen for option 4, an excerpt of which is below: ============== | OPTION 4: | ============== "4) Display of Other Comments" By pressing Option 4 repeatedly, you have three selections to choose from: "[Other Comments disabled ]" "[Prompt for Other Comments ]" "[Always display Other Comments]" Selection 1 will disable the appearance of the Other Comments in options 1 and 2 of this Callback Menu. Selection 2 will prompt you for a single character to display the Other Comments but defaults to a 'False' state and will not require you to accept it. Selection 3 will always display the Other Comments for any one person in the Callback process.