**************************************************************************** **** OS/2 BETA COMMUNICATION DRIVERS (release 2210) **** **** CUSTOMER INFORMATION AND COMMENTS **** **************************************************************************** Customer Name: ________________________________ Customer Number: _________ Street: _____________________________________________________________ City, State: ____________________________________________ Zip: __________ Telephone: (H) ___________________________ (W) ___________________________ **************************************************************************** Please complete all applicable spaces. We appreciate your assistance with this beta test of the latest communication drivers for OS/2 2.0. We will require COMPLETE hardware information should the latest drivers not correct your problem. Please return this form either electronically, FAX or Mail: IBM OS/2 Support Async. Beta Test Dept. 2BG, Int. Zip 1424 1000 NW 51st Street Boca Raton, FL 33432 FAX: (407) 982 - 5003 **************************************************************************** OS/2 Version: _________ CSD Level: ________________________________ Manufacturer: Make,Model,Speed: _____________________________________ BIOS: Make,Date RAM: Cache: _________________________________________ HD1 / HD2: Make,Size,Type: __________________________________________ Partition Info: _____________________________________________________ Floppy Drv: A: ______ B: ______ Tape Drv: _______________________ Video: Make,Chipset,Res,VRAM: _______________________________________ Mouse: Make,Type,Buttons,Emulation: _________________________________ Printer: Make,Model,Emulation: ______________________________________ All Peripherals,Cards,Co-Processor: _________________________________ ______________________________________________________________________ Problem Summary: _____________________________________________________ ______________________________________________________________________ ====================================================================== ====================================================================== IRQ Settings -The default/common settings are shown. Please indicate the ACTUAL IRQ settings for your hardware: IRQ1: Kybd______ IRQ2: ____________ IRQ3: __________ IRQ4: ___________ IRQ5: LPT2______ IRQ6: Drv A_______ IRQ7: LPT1______ IRQ8: Clock______ IRQ9: __________ IRQ10: ___________ IRQ11: _________ IRQ12: __________ IRQ13: Math Coprocessor____________ IRQ14: Harddisk_ IRQ15: __________ ======================================================================= Where does the error occur: VDM _ OS/2 _ WinOS2 _ On Boot Up _ Error Message/Number, if any: __________ Config.sys: Is VCOM.SYS: Enabled _ Disabled _ Priority_Disk_IO = ____ COM.SYS Parms (p#, Addr, IRQ, SI): (_ , ___ , __ , _ ) (_ , ___ , __ , _) Type: Modem _ Fax _ Peripheral (not mouse, e.g. scanner) _____________ COM Port involved: COM1 _ COM2 _ COM3 _ COM4 _ Adapter Name: _________ Mode COMx parameter settings: BAUD = xxxx PARITY = xxxx DATABITS = 9 STOPBITS = 9 TO = xxx XON = xxx IDSR = xxx ODSR = xxx OCTS = xxx DTR = xxx RTS = xxx BUFFER = xxxx DOS SETTINGS: COM_HOLD = ___ IDLE_SENSITIVITY = ___ % COM_DIRECT_ACCESS = ___ COM_SELECT = ________ **************************************************************************** * Please describe the nature of the problem below. Please list application * * AND Version with a detailed description of the problem. * ****************************************************************************