PRINT SELECTION FOR APAR - II06146 92/07/14 APAR= II06146 SER= DD DOC WINAP INFO APAR - COM MODEM FAX SCAN MULTIMEDIA ( OS2INFOAPAR OS2WINAP 2.0 R200 562107701 WINAP BAUD RATE ) STAT= INTRAN FESN5NFO000-000 CTID= II0000 ISEV= 4 SB92/06/26 RC CL PD SEV= 4 PE= TYPE= I RCOMP= INFOPCLIB PC LIB INFO ITE RREL= R001 FCOMP= PFREL= F TREL= T ACTION= SEC/INT= DUP/ USPTF= PDPTF= DUPS 0 DW92/06/26 RT SC FT RE PT UP LP PV AP EN FL LC92/07/07 RU92/06/26 MCEASPSA CUST INST LVL/SU= FAILING MODULE= FAILING LVL/SU= SYSROUTE OF: RET APAR= PS= COMP OPER ENV= SYSRES= SYSIN= SYSOUT= CPU= RE-IPL= OPTYPE= SPECIAL ACTIVITY= REGRESSION= PRE-SCREEN NO.= RSCP= RS000 ERROR DESCRIPTION: ============================================================ WINOS2 COMMUNICATIONS, MODEM, FAX, SCANNER, MULTIMEDIA TROUBLE SHOOTING ============================================================ . Modems and Modem software ========================= . Question: My modem software doesn't work at 9600 baud with my Windows and DOS Software. . Answer: A OS/2 2.0 VDM (virtual DOS Machine) only provides 1000 VDM interuppts per second. This is too slow for 9600 baud. Lower the modem speed to 4800 Baud or lower. This will be addressed in a future version of OS/2 2.0. APAR# PJ03990. . Fax Boards and Fax Software =========================== . Question: My Windows Fax Software doesn't work from a seamless windows session. . Answer: Some software does not work correctly in a WINOS2 window, try running it from a full screen WINOS2 session. . Question: My fax software doesn't work at 9600 baud with my Windows and DOS Software. . Answer: A OS/2 2.0 VDM (virtual DOS Machine) only provides 1000 interuppts per second. This is too slow for 9600 baud. Lower the fax speed to 4800 Baud or lower. This will be addressed in a future version of OS/2 2.0. If you cannot slow down your fax software, then it will not currently work in OS/2 2.0. APAR# PJ03990. . WINOS/2 Scanners and Scanner Software ==================================== . Question: Logitech Scanman 256 doesn't run on WINOS/2, but runs in a VDM by itself. . Answer: Logitech Scanman uses a DLL which makes a 4B interrupt call. This interrupt is not supported under WINOS/2. This interrupt is planned to be supported in the next release of WINOS/2. No workaround. APAR#PJ04100- closed PER - available next release. . Question: FOTOTOUCH doesn't run on WIN-OS/2. . Answer: FOTOTOUCH uses the same DLL Logitech Scanman uses which makes a 4B interrupt call. This interrup is not supported under WINOS/2. It is planned to be supported in a future release of WINOS/2. No workaround. APAR#PJ04100 - closed PER - available next release. . Multimedia ========== . Question: Soundblaster applications do not work correctly under WIN-OS/2. . Answer: Some Soundblaster and Soundblaster PRO applications will work OK. However, many soundblaster applications have problems. Most of these problem applications try to use more than 1000 interrupts per second to generate sound. The Parrot program provided with soundblaster is one of these problem applications. Applications that use DMA for sound generation instead of the interrupt method will have a better chance of running. The 1000 interrupt per second problem is being addressed. Currently there are no work arounds if you are experiencing problems with a Soundblaster board. APAR PJ03959. . Question: MIDI software and boards do not work correctly. . Answer: Some MIDI software and applications also experience problems because of the 1000 interrupts problem. No workaround at this time. APAR# PJ04498 LOCAL FIX: