PRINT SELECTION FOR APAR - II06050 92/07/14 APAR= II06050 SER= IN INCORROUT INFO APAR FOR OS/2 2.0 REFERENCE TRAP AND IPE ERRORS (OS2HNGTR OS2INFOAPAR TRAP IPE OS2 OS/2 R200 V 2.0 ) STAT= INTRAN FESN5NFO000-000 CTID= II0000 ISEV= 4 SB92/05/27 RC CL PD SEV= 4 PE= TYPE= I RCOMP= INFOPCLIB PC LIB INFO ITE RREL= R001 FCOMP= PFREL= F TREL= T ACTION= SEC/INT= DUP/ USPTF= PDPTF= DUPS 0 DW92/05/27 RT SC FT RE PT UP LP PV AP EN FL LC92/06/23 RU92/06/05 CUST INST LVL/SU= FAILING MODULE= FAILING LVL/SU= SYSROUTE OF: RET APAR= PS= COMP OPER ENV= SYSRES= SYSIN= SYSOUT= CPU= RE-IPL= OPTYPE= SPECIAL ACTIVITY= REGRESSION= PRE-SCREEN NO.= RSCP= RS000 ERROR DESCRIPTION: Information APAR for 562107701 OS/2 R200 XR02000 GA. ................................................................ TRAP0002 ( 0002 ): (The following excerpt is from the PS/2 Trap or NMI Error Guidelines Record # H083121) Memory failures running under OS/2 could display a TRAP0002 or a TRAP000C error message. The OS/2 error message will inform the user that the operating system has detected a hardware memory error on the system board or on an option card, in many cases. .... The most common type of TRAP0002 error is caused by memory, but it may on some occasions be caused by a system board or a micro channel adapter failure. It may also be caused by other hardware error or software errors. .... A new Service Aid Diskette Utility ( SAD ) is now available which will provide additional help in determining which of four possible causes of a TRAP0002 error has occurred. .... The four causes of a TRAP0002 error are: 110 Error - System Board memory Parity Error 111 Error - Memory Expansion Adapter Parity Error 112 Error - Watchdog Timer Error (Could be Hardware or Software) 113 Error - DMA Arbitration Error(Could be Hardware or Software) ******** Microsoft ( MS ) LAN MANAGER Version 2.2 is required in order to run under OS/2 2.0, per MS. If customer is running LAN MAN 2.0, a device driver error may be generated at boot time from the config.sys stating problems loading the NETBEUI.OS2 driver. The interim workaround for running a release below 2.2 would be to run from a VMB ( Virtual Machine Boot ). MS Lan Mgr 2.2 is not yet available as of 5/20/92. Customer should be directed to contact Microsoft for availability of LANMAN 2.2. keywords: MS Microsoft LAN MAN NETBEUI CONFIG.SYS Error Other workarounds reported to us are: Use a DOS lan requestor with a MS lan man server -- or -- Use IBM Lan Server 2.0 requestor code with a MS lan man server. ************** Intermitten hangs with SEAGATE ST02 Controller. Investigation has shown that this card cannot be used with OS/2 2.0. Customer have been recommended to replace this card with a 16 bit controller card. ********** Hangs and intermitten problem with CORE 1GB harddrive and IBM SCSI adapter. Problem is being investigated by IBM hardware support. Contact them. ********************** Hangs and traps on Mod 90 and 95 Memory SIMMS must match on these systems, this includes memory speed, size and manufacture. Also the Right memory card ( closest to the power supply ) must be completely empty or completely populated. *************************** ****************** Reported by customer who confirmed with Northgate: Northgate 386/33's that contain up to 8 meg on the motherboard and require a daughter card for 9-16 meg may have a defect in the daughter card that causes a trap 0002 in OS/2 2.0. The problem arises when more than 12 meg is on the system, and only occurs on a 32 bit operating system. OS/2 2.0 should run OK with 12 meg. The customer purchased his system in 1989. The motherboard was made by Motherboard Factory. ****************** Intermittent hangs and traps. Sometimes trap 000D , sometimes trap 000E . Although this could be a number of things, recommend the following: - Disable cache - Disable shadow RAM - If customer has AMI BIOS disable "hidden refresh" and "fast decode enable" - Change the wait states. ******************************** Trap running DOS application where CS varies but IP is 000006C5. This can be corrected by setting MOUSE_EXCLUSIVE_ACCESS=ON for each DOS session. ********************************************* On Compaq Laptops,the PWRCON.EXE from the User Programs Diskette for OS/2 Version 1.x, is not supported under OS/2 2.0. PWRCON is a program to allow a user to control power conservation on a battery operated system. It can be run from Config.sys, Startup.cmd or manually started. This program is not supported currently under OS/2 2.0. If the disk is formatted HPFS, it can cause the following trap when the laptop automatic screen blank out occurs on a Compaq LTR Lite 25: Trap 000E CS:EIP 0160 : FFF65898. ********************************************* LOCAL FIX: