PRINT SELECTION FOR APAR - II06145 92/07/14 APAR= II06145 SER= DD DOC WINAP INFO APAR - PRINTING, ATM, FONTS ( OS2INFOAPAR OS2WINAP 2.0 R200 562107701 PRINT ATM FONTS) STAT= INTRAN FESN5NFO000-000 CTID= II0000 ISEV= 4 SB92/06/26 RC CL PD SEV= 4 PE= TYPE= I RCOMP= INFOPCLIB PC LIB INFO ITE RREL= R001 FCOMP= PFREL= F TREL= T ACTION= SEC/INT= DUP/ USPTF= PDPTF= DUPS 0 DW92/06/26 RT SC FT RE PT UP LP PV AP EN FL LC92/07/07 RU92/06/26 MCEASPSA CUST INST LVL/SU= FAILING MODULE= FAILING LVL/SU= SYSROUTE OF: RET APAR= PS= COMP OPER ENV= SYSRES= SYSIN= SYSOUT= CPU= RE-IPL= OPTYPE= SPECIAL ACTIVITY= REGRESSION= PRE-SCREEN NO.= RSCP= RS000 ERROR DESCRIPTION: ============================================================ WINOS2 General Printing Information ============================================================ . In order to print using WIN-OS2 you need to install the WIN-OS2 3.0 printer driver for your printer. The WIN-OS2 3.0 printer drivers included with OS/2 2.0 are the same drivers that originally shipped with Microsoft Windows 3.0. There are some Window 3.0 drivers that do not have an equivalent OS/2-2.0 printer driver and conversely, there are OS/2-2.0 printer drivers that do not have an equivalent Windows 3.0 driver. Lack of features, lack of a specific printer driver or driver feature in WIN-OS2 is no different than that of DOS/WINDOWS. If you have a WIN-OS2 printer driver without an equivalent OS/2 printer driver, use the IBMNULL OS/2 printer driver for that port. The OS/2-2.0 printer driver will have no effect on printing from WIN-OS2. A list of supported printers for WIN-OS2 and OS/2 is on the OS/2 Driver Disk 1 in the files PRDEV.LST and PRDESC.LST. If you need to print using LPT3 or LPT4 via a redirected network printer, you must add LPT3.OS2 and LPT4.OS2 to the WIN.INI file underneath LPT2.OS2. The WIN.INI file is in the OS2 MDOS WIN-OS2 . General Problems and Solutions ============================== . Problem: OS/2 did not install an WIN-OS2 printer driver. . Answer: Try to install the printer driver yourself using WIN-OS2 Control Panel. If no printer driver exists for your printer, look at your printer manual for another printer that your printer can emulate and try to install that printer driver Even though some printers say they can emulate other printers, this is not always 100% true. Call the printer manufacturer and ask if they have printer drivers available or to ask what printer driver to use. . Problem: There is no equivalent OS/2 driver for my printer. . Answer: There may be a WIN-OS2 printer driver, even though there is not a OS/2 printer driver. Use the OS/2 2.0 IBMNULL printer driver if this is the case. . Problem: I had a printer driver that worked with my computer under DOS/WINDOWS, but I am having printer problems with WIN-OS2. . Answer: You may have received a more updated driver from the printer manufacturer or other sources. As long as the printer driver is Windows 3.0 compatible, it will work the same under WIN-OS2. Find the driver you used with DOS/WINDOWS and install it for WIN-OS2. . Problem: My WIN-OS2 printer driver does not include all features that the IBM OS/2-2.0 printer drivers have. This can include multiple bins, form selection, and other features. . Answer: These are the same printer drivers provided with DOS/WINDOWS. IBM does not plan to offer Windows printers drivers with capabilities different from the DOS/WINDOWS feature set. . Problem: Printing is slow from WIN-OS2. . Answer: This depends on printer, memory available, etc. This is not a defect, but a hardware or software configuration problem. Try disabling the Windows Spooler if it is enabled. WIN-OS2 should actually print faster than DOS/WINDOWS if your system is properly configured. . WIN-OS2 ATM Problems and Answers =============================== . Problem: Windows applications do not show ATM Fonts. . Answer: From a full screen WIN-OS2 Session, go to the WIN-OS2-MAIN folder and select the ATM Icon. Then install the ATM fonts using the last OS/2 Driver Disk. (Driver Disk 5 on 3-1/2" disks). . Problem: Can I use the same ATM fonts for both OS2 and WIN-OS2. . Answer: You can install the same set of ATM fonts for both OS2 and WIN-OS2. However, the ATM Font installation programs work differently and will create two different sets of font files with different extensions. Therefore, there is no way to save disk space by actually sharing the actual font files. . Problem: The fonts I see on the screen do not exactly match the fonts being printed. . Answer: IBM ATM fonts metrics were specifically provided for OS2 so that they could also be used in international settings. Some of the font metrics for certain fonts ,Zaph-Dingbats among others, do not always match the font metrics provided as printer device fonts on some postscript printers. Either install a set of ATM Fonts that match your printer fonts, or turn off "USE DEVICE FONTS" in the ATM control panel in the WIN-OS2_MAIN folder. . WIN-OS2 Printer Specific Problems and Answers ============================================ . Printer: IBM 4019/4029 . Windows shows "Can't find 300.DRV/600.DRV" error message. This error can occur when trying to print, to preview, copying to the clipboard in MS Excel and other places. Solution: Using the WIN-OS2 Control Panel, delete the printer and reinstall it. APAR# PJ03858. . Cannot print correctly using Postscript 39 Font Driver. Use 17 Font Driver. APAR# PJ03796 . Printer: Panasonic P4420/50. . Cannot select A4 cassette, device defaults to bin option. No workaround. APAR# PJ03789. . Printer: Postscript Printers. . Apple Laserwriter. Any use of Dashed lines cause all lines to be dashed. DOS/Windows 3.0 driver had same problem. Do dashed line prior to doing solid lines. (Works for Windows Problem). . IBM 4019/4029. Cannot print correctly using Postscript 39 Font driver. Use 17 Font driver. . Printer: Epson Printers . Printer driver doesn't give option for intelligent forms feeds or disabling form feeds. Try a different driver. APAR PJ03858. LOCAL FIX: