JAWS FOR WINDOWS SETUP Henter-Joyce, Inc. 2100 62nd Ave. N., St. Petersburg, FL 33702 Phone (800) 336-5658 or (813) 528-8900 FAX (813) 528-8901, BBS (813) 528-8903 ABOUT THIS SETUP GUIDE This booklet provides information about setting up JAWS, registering your software, and moving JAWS authorization keys. Information about using JAWS and information about using Windows is contained in our manuals, training tapes, and on-line help system. PLEASE NOTE! Before you open the envelope containing the JAWS software diskettes, you should read the Henter-Joyce software license agreement. It is enclosed in the JAWS software package and is also printed at the beginning of the JAWS Basics manual. When you open the envelope containing the JAWS software diskettes, you automatically accept all terms and conditions of the license agreement. As stated in the Henter-Joyce, Inc. Software License Agreement, you are licensed to use JAWS under certain conditions and prohibited from giving copies of JAWS software to others for their use. Our license agreement allows you to use your JAWS program on more than one computer as long as you are the only user of the JAWS software. For example, you could set up one copy of JAWS on a desktop PC at work and a second on your traveling laptop or on a PC at home. Purchasers of Site Licenses are permitted to set up additional copies of JAWS and to have the copies in simultaneous use. TABLE OF CONTENTS 1. SETTING UP JAWS ON YOUR HARD DISK 1 2. MOVING AN AUTHORIZATION KEY 2 3. STARTING JAWS 3 4. SUCCESSFUL LOADING OF JAWS 4 5. REGISTERING JAWS 5 6. CUSTOMER SUPPORT 5 7. PROGRAM CHANGES 7 Appendix 1: COPYING JAWS PROGRAM DISKETTES 7 Appendix 2: ABOUT AUTHORIZATION KEYS 7 Appendix 3: TROUBLESHOOTING 9 1. SETTING UP JAWS ON YOUR HARD DISK The set up of JAWS is managed by a setup program. It is not necessary to install your speech synthesizer before setting up JAWS. It, however, is absolutely necessary to set up Windows before you set up JAWS. If Windows has not been set up on your computer, then follow the instructions provided by the Microsoft Corporation for Windows setup. At a minimum, JAWS requires a 386 PC with at least 4 MB of system memory. There are two ways to set up JAWS software. You can set up JAWS from within Windows or from a DOS prompt. The process for doing a first time setup, an evaluation program setup, or doing a program update is the same. Simply use one of the setup commands shown below. The questions asked when doing a program update will be fewer in number because the setup program uses existing information from the previous program setup. Setting Up JAWS from within Windows After Windows starts, place your original "JAWS FOR WINDOWS" program disk in your floppy drive. From Program Manager or File Manager, activate the Files menu by pressing ALT+F. Press R to activate the Run dialog. At the command edit window type either: A:SETUP or B:SETUP, depending on the disk drive you are using. You will then be asked a series of questions about your computer and speech synthesizer before software is copied on to your hard disk drive. If this is a first time setup or an evaluation program setup, then you must install an authorization key on your hard disk drive after files have been copied so that JAWS can function. Information about moving authorization keys is presented in the next section. Installing JAWS from a DOS Prompt Place the diskette labeled "JAWS FOR WINDOWS" in your floppy drive, and type one of these commands at a DOS prompt: A:SETUP or B:SETUP, then press ENTER. You will be asked a series of questions about your computer and speech synthesizer before files are copied to your hard disk drive. If this is a first time setup or an evaluation program setup, then you must install an authorization key on your hard disk drive after the JAWS files have been copied so that JAWS can function. Information about moving authorization keys is presented in the next section. 2. MOVING AN AUTHORIZATION KEY An authorization key must be present on your hard disk drive or on a floppy diskette in your diskette drive in order for JAWS to work properly. If an authorization key is not present, then JAWS will stop talking 60 seconds after it is loaded. An Authorization Key is simply computer information that must be present on your hard disk when JAWS for Windows starts. Authorization keys are stored on your original "JAWS FOR WINDOWS" diskette. Use one of the procedures shown below to move an authorization key from your diskette to your hard disk. IMPORTANT! Your original "JAWS FOR WINDOWS" program diskette must be in your floppy drive before you use either of the commands shown below. If you have not exited the JAWS setup program, then please do so now by following the instructions on your screen. If your JAWS program diskette is not in your A: drive and your JAWS program was not set up on your C: drive, then you must make the appropriate substitutions when you type one of the commands. The "A:" that appears in the command identifies the location of your JFW program diskette, and the "C:" identifies the location where your JAWS program files were copied. You will be asked to confirm the transfer of the authorization key. If you are working from a DOS prompt, then type the following command and press ENTER. C:\JFW\EVMOVE A: C: If you are working from within Windows, then use the Files menu of Program Manager or File Manager to activate the Run dialog. Type the following command and press ENTER. C:\JFW\WINMOVE A: C: 3. STARTING JAWS Begin by removing any diskettes from your floppy drive and rebooting your PC. If you have not installed your speech synthesizer, then you should do so now. If your synthesizer uses a software device driver, then this software must be installed before you can use JAWS. Please follow the installation instructions that were included with your synthesizer to ensure proper hardware and software installation. Automatic Loading of JAWS If you set up JAWS from within Windows, then you had the opportunity to have JAWS added to your Program Manager Startup group. If you indicated that you wanted JAWS to be added to the Startup group, then JAWS starts whenever Windows starts, and you do not need to do anything else to load JAWS. If you decide that you do not want to have JAWS loaded automatically, then you can delete the JAWS icon from the Startup group. Manual Loading of JAWS from within Windows If you need to start JAWS from within Windows, then you can start JAWS in one of several ways. You can choose the JAWS icon in the "JFW" program group of Program Manager, or you can use the Windows Run dialog. To start JAWS from the JFW group of Program Manager, press CONTROL+TAB until the JFW group is activated, use your arrow keys to highlight JAWS, and press ENTER to start JAWS. To start JAWS with the Run dialog, press ALT+F to activate the Files menu, and then press R to display the Run dialog. In the command edit field, type C:\JFW\JFW.EXE and press ENTER. Manual Loading of JAWS from a DOS Prompt If you installed JAWS from a DOS prompt, then you will need to type a command at a DOS prompt to load Windows and JAWS. A batch file for loading Windows and JAWS was installed in your \JFW subdirectory for this purpose. At a DOS prompt type RUNJFW and then press ENTER. When JAWS is installed from a DOS prompt, the installation program does not create a "JFW" program group in Program Manager. If you wish, you can create a "JFW" program group and add a JAWS icon to the Program Manager Startup group by following the instructions in Chapter 1 of the JAWS Technical Reference. 4. SUCCESSFUL LOADING OF JAWS If you heard words being spoken by your speech synthesizer when any of the above methods were used to load JAWS, then you are ready to learn about using JAWS. Don't worry if you did not understand the words that were spoken. There are several adjustments which may be needed to make the speech of your synthesizer more intelligible. At this point, our goal is simply to have the JAWS software ready for use. If JAWS starts and immediately speaks an error message that tells you that an authorization key is not present, then you must follow the procedure for installing an authorization key. JAWS will stop speaking shortly after the error message is spoken. Follow the steps in Appendix 2 to manually install an authorization key on your hard disk drive. If JAWS does not speak any information or Windows does not load, then please see the troubleshooting suggestions presented in Appendix 3 of this booklet. 5. REGISTERING JAWS Registration of JAWS software is done after you complete program setup. When you complete the registration process, you confirm your eligibility to receive technical support from Henter- Joyce, Inc. Please register today! To Register: After starting Windows, place the JAWS Registration Disk in your floppy disk drive. From Program Manager or File Manager, activate the Files menu by pressing ALT+F. Press R to activate the Run dialog and type REGISTER in the command edit window. Press ENTER when you are done typing. Once you answer the questions asked by the registration program, your answers will be copied to the JAWS Registration Disk. You must then send the diskette back to Henter-Joyce, Inc. A self addressed postage paid diskette mailer is included in your JAWS software package for this purpose. The diskette mailer is made of cardboard and has the name "Henter-Joyce" printed in Braille. 6. CUSTOMER SUPPORT Our training tapes, manuals, and on-line help system address the needs of computer users with a wide range of experience. If you are a new computer user, then you should plan on using our training tapes to learn about JAWS and Windows. Our manuals are available in print and in the JAWS on- line help system. Chapter 1 of JAWS Basics describes how to use JAWS. Chapter 1 of our Windows Reference provides a solid introduction to the Windows environment as experienced from the perspective of a visually impaired computer user. Our Technical Reference is designed for those who wish to setup JAWS to respond to the most challenging screen reading tasks within Windows. Our on-line help system contains the entire text from these manuals in addition to information about program changes. Information about using the help system is presented on the JAWS training tapes, and is also available from the opening menu of the help system. To start the JAWS on-line help system, press INSERT+J to activate the JAWS application window, press ALT+H to display the Help menu, then choose the "Contents" menu item. Our manuals are also provided in text files. The text files for American English are in the \JFW\MANUALS\ENU subdirectory. Other subdirectories in \JFW\MANUALS contain text files for other languages. Names for these subdirectories follow the standard abbreviations used by Microsoft Windows. Our customer support staff provides technical assistance for the set up of JAWS and other Henter-Joyce products. We cannot provide free customer support for products we do not produce or sell. Customer support for those who are using evaluation copies of JAWS is limited to program setup. On-going customer support is only made available to those who purchase and register JAWS. When you call us for customer support, please have your JAWS serial number available and be ready to take notes. To display your JAWS serial number from within Windows, choose "About" from the Help menu of the JAWS application window. Use of the JAWS application window is described in JAWS Basics and on our training tapes. Your JAWS serial number also may be displayed on the front cover of your JAWS Basics manual. Our bulletin board service (BBS) is another source of Henter-Joyce customer support. You can use your computer and a modem to download software programs, technical bulletins, and JAWS program updates from our BBS. Our BBS can be used 24 hours a day, seven days a week. For information about using the BBS, download the file "CALGUIDE.ZIP". Our CompuServe forum can be used to obtain product information and software updates, and to communicate with Henter-Joyce customer support staff through forum mail. Join the forum by typing "GO JAWS" at a prompt. Our CompuServe forum is part of the Windows Vendor H Forum. 7. PROGRAM CHANGES We continue to develop JAWS for Windows, and as a result, there may be new information which does not appear in our printed documentation. The "README.TXT" file, located on your "JAWS FOR WINDOWS" program diskette and in the \JFW subdirectory on your hard disk, may contain the most important of these changes. The "Changes" menu item of the JAWS Help menu describes program advancements in an organized manner so that you can learn about all program improvements in one location. Appendix 1: COPYING JAWS PROGRAM DISKETTES You cannot use the DOS DISKCOPY command to make backup copies of your original "JAWS FOR WINDOWS" program disk. Copies made with DISKCOPY will be corrupted because of the presence of the JAWS authorization keys. You can use the DOS XCOPY program to make a backup copy, however the authorization keys will not be copied. A sample of the XCOPY command is shown below. XCOPY A: A: /S This assumes you are using your "A" drive. If you are using a different floppy drive, then substitute the appropriate disk drive letter. The XCOPY program will prompt you to put in the source disk and the destination disk at the appropriate time. You need to use a blank formatted diskette when making these copies. Appendix 2: ABOUT AUTHORIZATION KEYS This section describes the process for moving authorization keys and for replacing lost authorization keys. JAWS program files can be copied from one PC to another, but if an authorization key is not present on the computer's hard disk drive or on a floppy diskette in its floppy drive, then JAWS cannot run. Purchasers of a single copy of JAWS software receive three authorization keys. Purchasers of an evaluation package receive 1 authorization key. If you back up your hard drive onto floppy disks or onto tape, you will not be able to backup the authorization key. Therefore, you must move the authorization key back to your original JAWS program diskette before you perform disk maintenance activities such as reformatting. If you erase an authorization key, then JAWS will no longer function. The use of unfragmenting utility programs will not damage authorization keys. How Do You Move or Uninstall an Authorization Key? To move an authorization key from your hard disk, begin by placing your original "JAWS FOR WINDOWS" program disk in your floppy drive and then use one of the following two commands. From a DOS prompt, type the following command and press ENTER. C:\JFW\EVMOVE C: A: From within Windows, use the File menu of Program Manager to activate the Run dialog, type the following command, and then press ENTER. C:\JFW\WINMOVE C: A: The parameters which follow the command "EVMOVE" or "WINMOVE" are the same for both the DOS and Windows commands. The first parameter is the source disk drive from which the authorization key is to be moved, and the second parameter is the destination disk drive where the authorization key is to be copied. To move an authorization key from your floppy disk to the hard disk, simply reverse the drive letters that were shown above. If your JAWS program diskette is not in your "A:" floppy drive and your JFW program files were not set up on your "C:" drive, then make the appropriate substitutions. In some situations, you might encounter an error message, because you do not have any more authorization keys to copy or there already was an authorization key on the hard drive. How Can I Determine the Number of Authorization Keys That Are on My JAWS Program Diskette? Begin by placing your original "JAWS FOR WINDOWS" program diskette in your floppy drive, then use the DOS commands or the Windows commands shown below. From a DOS Prompt Log onto the floppy drive that contains your original "JAWS FOR WINDOWS" diskette. Next type DCHKINST and press ENTER. From within Windows Activate File Manager, and log on to the floppy drive that contains your original "JAWS FOR WINDOWS" diskette. Next press ALT+F to activate the Files menu of File Manager, and press R to choose the Run dialog. Type CHKINST and press ENTER. HOW CAN I OBTAIN A NEW AUTHORIZATION KEY? There, of course, will be unusual situations where an authorization key is erased or lost, and a replacement is needed. Contact Henter-Joyce technical support for assistance in the event this happens. Appendix 3: TROUBLESHOOTING If you set up Microsoft Windows and the Windows software does not load when you reboot your PC, or when you type WIN at a DOS prompt, then please consult your Microsoft Windows setup manual or contact Microsoft technical support for assistance. If Windows loads as it should but JAWS does not speak, then please follow these suggestions before calling us for assistance. If you have a new speech synthesizer, then you should recheck the tightness of synthesizer connections including external speaker or headphone connections, and be sure the volume level is set to a mid-range loudness setting. If your synthesizer installation instructions require the installation of a synthesizer driver, then be sure it has been installed properly. If you installed an external synthesizer, then be sure you connected it to the port that you indicated during setup and that its power supply is connected and the synthesizer is turned on. If your synthesizer had been working with a DOS screen reader and does not work with JAWS for Windows, then begin your troubleshooting by looking at your Windows Task List. When you press CONTROL+ESCAPE to activate the Task List, you should find JAWS in the list of running applications. If JAWS is not in the list, then it has not been loaded. Follow the steps presented earlier in this booklet for "Starting JAWS". If you load JAWS and its name appears in the Task List, and it does not speak, then you probably need to run the JAWS setup program again. If you did not choose the correct synthesizer or port when doing the first installation, then JAWS will be unable to communicate with your synthesizer. Simply run the setup program again and be sure you are choosing the correct synthesizer. Please note: If you chose to not install a synthesizer, then JAWS cannot speak until you provide the proper "DLL" and "INI" files. Information about installing these files is contained in the file "SYNTH01.TXT" which is located in the \JFW\TECNOTES\ENU subdirectory. We provide documentation on some speech synthesizers, though the documentation that came with your synthesizer should be your primary source of information. You may find some documentation for your synthesizer on the "Synthesizer Drivers" disk. Read the "READ.ME" file on the disk for information about where to find the files you need. Documentation files specifically prepared by Henter-Joyce for synthesizers is contained in the \JFW\TECNOTES\ENU subdirectory. The file "READLIST.TXT" describes the files in this subdirectory.