Multimedia Call Management

Advanced Call Telephony

• Multiple Call Appearances, allows SwB7 user to have as many as 64 voice calls on hold using Electronic Key Telephone Service (EKTS) features of ISDN. Of course practically speaking, about 4.

• Calling Line ID, retrieves ID of calling party. Allows computer to display a customer record before the first ring. It even displays who's calling while you are on the other line.

• Call Transfer, transfer a call to anywhere in the world.

• Conference Call, conference call with a third party

• Auto Hold, automatically places party on hold when picking up another call appearance

Microkey has a deep history in ISDN voice telephony programming. Along with Microkey home page.