For:  Emergency Management Agencies via Amateur Radio
Info: Communications Volunteers in Government Service
Info: Amateurs U.S. (@usa:Information), ACS, CAP, MARS, RACES
By:   Auxiliary Communications Service (ACS), the volunteer
        communications reserve of the State of California 
        Governor's Office of Emergency Services 

Bulletin 392    Release date 8/21/95 
MGT - Volunteers-Images & Issues 5/7

Today's professional communicator can provide astonishing
benefits, shouldering many a burden for an already
over-busy official.
 
Characteristics of today's professional communicators:
 
 - They want to be - and expect to be - treated like regular staff.
 - They are represented by and managed by the Radio Officer YOU
   select for his/her people-management skills.
 - They expect to learn agency policies, practices, procedures
   and programs. They also want to learn what NOT to do.
 - They take pride in working for you and your government.
 - They don't particularly want to be introduced as a volunteer,
   because that is actually a "dirty word" in a lot of places.
 - Their thanks are earned in being a trusted agent and someone
   you can count on to get a job done. The only difference is
   you get a paycheck and they don't.
 - Their Radio Officer has a key to the office, is given certain
   responsibilities and authority; is entrusted to operate your
   government equipment, vehicles and may have a telephone
   credit card and pager supplied by the agency. In other words,
   the Radio Officer is just as well equipped to respond as any
   other key agency responder.
   - The key officers and specified participants have a
   government ID card the same as yours; not a leftover l950
   civil defense ID card. All of them have registration cards to
   protect them and you in those states that have workers
   compensation laws (or similar laws) that apply to them.
 - They earn your trust to never abuse the symbols and tools of
   your office. You trust them never to be an embarrassment to
   you, to your program or your government.
 
(Continued, next week)

ACS Addresses:  2800 Meadowview Rd., Sacramento, CA. 95832.
Ph: 916-262-1600. FAX 916-262-1677. Landline BBS: 916-262-1657. 
W6SIG@WA6NWE.CA or Internet crm@oes.ca.gov or seh@oes.ca.gov.
Bulletin delivery problems? Notify W6WWW@KM6PX.#NOCAL.USA.NA
EOM