Keycon Technologies Support Policy The Sales POWER Organizer has been designed and tested with the maximum amount of quality assurance possible. In the event that you experience a problem or inconsistency while using the Sales POWER Organizer, use the form below to describe the problem\inconsistency as clearly as you can. Make sure to place an "X" or similar mark on the line next to the "Technical Support Request" selection. Then FAX or mail the form to the number or address on the form. The problem\inconsistency will be analyzed as rapidly as possible and any solution defined for the problem\inconsistency will be forwarded to you as soon as it's available. Problem\inconsistency resolution may also include phone support, if required. With your registration fee, you will receive three months of technical support for the Sales POWER Organizer at no additional cost. Sales POWER Organizer Feature Enhancement Recommendations You may also use the enclosed form to submit recommendations for future feature enhancements that you would like to see included in future Sales POWER Organizer revisions. Make sure to place an "X" or similar mark on the line next to the "Feature Enhancement Recommendation" selection. Then FAX or mail the form to the number or address on the form. Association of Shareware Professionals Ombudsman Policy Keycon Technologies, Inc. is a member of the Association of Shareware Professionals (ASP). The ASP wants to make sure that the shareware principle works for you. If you are unable to resolve a shareware-related problem with an ASP member by contacting the member directly, ASP may be able to help. The ASP Ombudsman can help you resolve a dispute or problem with an ASP member, but does not provide technical support for members' products. Please write to the ASP Ombudsman at 545 Grover Road, Muskegon, MI 49442-9427 USA, FAX 616-788-2765 or send a CompuServe message via CompuServe Mail to ASP Ombudsman 70007,3536. SALES POWER ORGANIZER Technical Support Request ___ Product Enhancement Recommendation ___ Company Name: ________________________________________________________ Address 1: ________________________________________________________ Address 2: ________________________________________________________ City: ________________________________________________________ State: ________________________________________________________ Zip Code: ________________________________________________________ Phone Number: ________________________________________________________ FAX Number: ________________________________________________________ Contact Name: ________________________________________________________ Program in which problem\feature occurs: ______________________________ Describe the problem\feature in as much detail as possible: ________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________ Mail To: Keycon Technologies, Inc. FAX To: 508-368-7612 210 Mill Street Suite 230 Lancaster, MA, USA 01523-2046