-------------------------------------------------------------- Notes on installing the HP JetAdmin and JetPrint Utilities: -------------------------------------------------------------- Install.exe is a DOS application. To INSTALL Hewlett-Packard's Network Printing software, type: A:\INSTALL 400K of free conventional memory is required to run INSTALL. If you have problems installing from a OS2, Windows NT, or Chicago client try installing from a DOS client instead. ------------------------------------------------------ Notes on the Windows version of JetAdmin and JetPrint: ------------------------------------------------------ The Windows version of JetAdmin and JetPrint can be run over the NETX or VLM shells. In order for the required networking modules to initialize, the Windows client must be configured for Novell NetWare in the network selection (within SETUP.EXE). For NETX shells you must configure the network setting to be "Novell NetWare shell versions 3.26 and above". For VLM shells you must configure the network setting to be "Novell NetWare shell versions 4.x". 1. To use JetAdmin in Windows, from the Windows program manager: Select the pull-down menu FILE Choose Run... Type JETADM16 2. To use JetPrint, from the Windows program manager: Select the pull-down menu FILE Choose Run... Type JETPRINT ---------- Platforms: ---------- JetPrint and JetAdmin have been tested on the following clients: Windows 3.1 Windows 3.11 Windows for Workgroups 3.1 Windows for Workgroups 3.11 OS/2 2.11 Windows NT 3.51 (Driver Download not Supported) JetPrint and JetAdmin have been tested on the following servers: NetWare 2.15, 2.20 NetWare 3.11, 3.12 NetWare 4.x ------------------------------------------- Customizing JetAdmin and JetPrint behavior: ------------------------------------------- JetAdmin and JetPrint have a number of customizable INI settings. The settings and the possible values are described in the file JETSET.TXT. This file is located at: (target directory)\HP_PRINT\JETSET.TXT It is installed with the rest of the support files. --------------- Error messages: --------------- "Black Screen of Death:" If you should experience problems where the screen suddenly turns black and the system locks up, download the latest NetWare drivers from Novell's NetWire forum on CompuServe. The "Black Screen of Death" is the result of several defects in NetWare and Microsoft code. These problems have been corrected in the new drivers. Refer to the file DEADLOCK.TXT in the DOSUPx.EXE and WINUPx.EXE files. JetPrint Drag-and-Drop problems: If you experience problems using drag and drop with multiple files you should try the following: Turn off the Print Manager. The steps to do this are as follows: - Run Control Panel. - Double-Click on the Printers icon. - Insure that the "Use Print Manager" check box does not have a check in it. Doing this will eliminate use of the Print Manager which will additionally increase performance for network printing. ---------------- Driver versions: ---------------- If you experience problems running JetAdmin or JetPrint under Windows, examine the NetWare components to ensure that you are running the latest versions. New drivers are available from Novell's NetWire forum on CompuServe. C> VERSION TBMI2.COM TBMI2.COM: .. Version Task Switched Buffer Manager for IPX/SPX v3.14 (930603) (C) Copyright 1990-1993 Novell, Inc. All Rights Reserved. Checksum is 11101. C> VERSION VIPX.386 VIPX.386: .. Version : VIPX.386 Version 1.18 (940119) (C) Copyright 1993 Novell, Inc. C> VERSION VNETWARE.386 VNETWARE.386: . Version 2.03 (931119) (C) Copyright 1989-1993 Novell, Inc. All rights reserved. Checksum is 25A1. C> VERSION NETWARE.DRV NETWARE.DRV: ........ Version 2.02 (921026) (C) Copyright 1989-1992 Novell, Inc. All rights reserved. Checksum is 3E106. C> VERSION NWIPXSPX.DLL NWIPXSPX.DLL: ... Version 4.05 NWIPXSPX.DLL Client SDK 1.05 (c) Copyright 1990-1994 Novell, Inc. All rights reserved. Checksum is DD6C. C> VERSION NWNETAPI.DLL NWNETAPI.DLL: ....... Version 1.30 NWNETAPI.DLL (c) Copyright. 1990,1991 Novell, Inc. All rights reserved. Checksum is 6C705. C> VERSION NWPSERV.DLL NWPSERV.DLL: .. Version 1.30 NWPSERV.DLL (c) Copyright. 1990,1991 Novell, Inc. All rights reserved. Checksum is 191F3. ================================================================== Final Release Notes for JetAdmin and JetPrint : ================================================================== 1. If you attempt to install the software to the file server and receive an error message indicating invalid access rights, insure that you are logged into the destination server in addition to having NETX (or VLM) loaded. 2. There is now a way to set the timeout interval for the capture that JetPrint performs. By default, the timeout interval will be 0 seconds. To change this add a Timeout=n, where n is the interval in seconds, to the JETPRINT.INI file in the Windows directory. This entry should appear under the [JetPrint] section in the file. This will eliminate problems when printing from DOS apps under Windows with JetPrint. [JetPrint] : : Timeout=30 ;sets the timeout value to 30 for each capture that JetPrint does : ------------------------------- JetAdmin Notes for NetWare 4.0: ------------------------------- JetAdmin requires the NetWare user group EVERYONE for granting access to printers, queues and print servers that are created by JetAdmin. If the group does not exist (common in NetWare 4.0 servers), JetAdmin will create that group and fill it with the users that are visible through NetWare 4.0's Bindery Emulation. By logging into the NetWare 4.0 Directory Tree as ADMIN, the user may not be visible in the bindery context, and may not have sufficient rights to print test jobs or to get print queue status. To correct the problem, add the ADMIN user to the group EVERYONE previously created by JetAdmin. Early versions of the VLM software affect the performance and behavior of JetPrint and JetAdmin. Please use the the latest VLM software, Windows drivers and DLLs. The lastest VLM software is at version v1.11. ------------------------------------------------ Known Problems with Novell's PSERVER.NLM v4.0.0: ------------------------------------------------ The initial release of Novell's Print Server NLM (v4.0.0) contains a defect that prevents the print server from communicating configuration information back to JetPrint and JetAdmin. The print server does not yet respond to queries for Bindery Emulation information and only supports Directory Service calls. It is expected that Novell will soon provide an update to the print server that resolves these problems. This problem has the following side effects: In JetAdmin: The print server is unable to provide information about the print queues being serviced by the print server. This prevents JetAdmin from associating Windows printer drivers with the print queue, preventing JetPrint driver downloads. This also prevents JetAdmin from acquiring printer slot names and printing test pages. In JetPrint: JetPrint is unable to get the printer slot name configured for the queue. The result is that the printer name will appear as "Unknown Printer" in the description box. This will also result in a loss of Print Server status, with JetPrint defaulting to Queue status for queues configured for Print Server slots.