If you installed LogTick 3.0, then do the following: Put the following files from your logtick directory into a TEMP directory logtick.cfg defaults.dat isp.dat ratename.dat subrates.dat logtick.ltl logtick.reg Now delete all files in your logtick 3.0 directory Unzip the LOGT3_1.ZIP file into your logtick directory If you are on Windows 3.1x, put the .DLL and .VBX files into your \windows\system directory. Although you've probably done this during the 3.0 installation, you'll have to do it again, since the LogTick 3.0 zip file contained Windows 95 DLL files