****************************************************************** * * * METZ Dialer * * * * This file contains important last minute information * * about METZ Dialer. You may want to print this file to make * * it easier to read. * * * ****************************************************************** Undocumented METZDIAL.INI Settings [Modem Settings] Yield=0 OnTop=Yes If you have a Zoltrix modem, you may need to set Yield=100 in order for the dialing to work properly. Set or add OnTop=No if you do not want the dialing dialog to appear in front of all Windows applications. The default is to stay in front. ****************************************************************** ****************************************************************** How to obtain METZ Technical Support. Includes addresses, phone and fax numbers, CompuServe and America Online access, bulletin board system access, and the Internet access. ------------------------------------------------------------------------- There are several ways to obtain technical support for your METZ products (see address and telephone numbers at the end of this document). Be sure to include the product name and version number. 1. CALL THE BBS number and log on to METZ's electronic bulletin board service to view and download information, updates and trial products. You will need a modem and communication software. Access the METZ BBS at up to 14400 bps, No parity, 8 data bits, 1 stop bit (N-8-1). On the BBS, you may leave a message as a comment to the SYSOP for technical support, explaining your question in detail. 2. CALL COMPUSERVE to view and download information, updates and trial products. You will need a modem, communication software, and a CompuServe membership. GO METZ at any ! prompt. On CompuServe, you may send a message to 75300,1627 for technical support. A response will be posted back to you within one business day. If you are not a member of CompuServe, as a METZ customer you are entitled to a free introductory membership. Simply call one of these CompuServe numbers: CompuServe in USA & Canada................. (800) 524-3388 CompuServe Outside USA, Canada, & Europe... (614) 529-1349 CompuServe in United Kingdom............... 0800.289.378 CompuServe in Germany...................... 0130.37.32 Compuserve in Other European Countries..... +44/(89)66.55.0.111 3. CALL America Online to view and download information, updates and trial products. You will need a modem, communication software, and a membership. Use the GoTo Keyword METZ from the menu. On AOL, you may send a message to METZSoft for technical support. A response will be posted back to you within one business day. If you are not a member of America Online, as a METZ customer you are entitled to a free introductory membership. Simply call one of these America Online numbers and ask for a trial membership: America Online ............................ (800) 827-6364 America Online FAX......................... (800) 827-4595 4. CALL The Microsoft Network to view and download information, updates and trial products. You will need a modem, Windows 95, and a membership. Use the Go Keyword METZ from the menu. On MSN, you may send a message to METZ for technical support. A response will be posted back to you within one business day. 5. SEND E-MAIL via the Internet to: metz@metz.com. Visit our Internet World Wide Web site at http://www.metz.com/metz/ 6. SEND A FAX to the facsimile number explaining your question in detail. Give your company name and both your phone and fax numbers in your message (with country and city codes). 7. CALL THE METZ SUPPORT LINE. ------------------------------------------------------------------------- Sign up now to receive information about METZ Beta releases and/or our electronic newsletter! If you are interested in receiving the METZ Electronic Newsletter, sign up for the METZNEWS program. If you would like to participate in beta testing products, sign up for the METZBETA program instead. Subscribing to METZNEWS is simple, send e-mail to 75300,1627 on Compuserve, METZSoft on AOL, or metz@metz.com from Internet sites. Be sure to use SUBSCRIBE METZNEWS as the text of the message. If you wish to subscribe to METZBETA, send e-mail to 75300,1627 on Compuserve, METZSoft on AOL, or metz@metz.com from Internet sites, and use SUBSCRIBE METZBETA as the text of the message. METZBETA subscribers will automatically receive mailings sent to METZNEWS subscribers so it is not necessary to subscribe to both groups. ------------------------------------------------------------------------- METZ Software, Inc. Sales and Support........ (206) 641-4525 P.O. Box 6699 Sales.................... (800) 447-1712 Bellevue, WA 98008-0699 Fax...................... (206) 644-6026 HOURS: 8:00 a.m. to 5:00 p.m., Monday through Friday (Pacific Time) BBS................ (206) 644-3663 CompuServe......... 75300,1627 forum: GO METZ America Online..... METZSoft forum: GOTO METZ Microsoft Network.. METZ forum: GO METZ AT&T Interchange... METZ forum: METZ Software GEnie.............. A.METZ Internet........... metz@metz.com http://www.metz.com/metz/ ------------------------------------------------------------------------- METZ acknowledges all tradenames and trademarks used in this document as the property of their respective owners. ****************************************************************** * Copyright (c) 1987-1995 METZ Software * * All rights reserved. * ******************************************************************