OS/2 Warp Engineer Update Test 119 TEST INFORMATION: - Update for Certified OS/2 Engineer on OS/2 Warp - Number of questions: 75 - Passing % Score: 65 - Length (in minutes): 75 PREPARATION: - Self Study OS/2 Certification Handbook - IBM Courses P1150 OS/2 Warp V3 Update OS/2 Warp Engineer Update Test 119 Objectives Version 1 SECTION 1 - GET INFORMATION ABOUT AN OS/2 WARP SYSTEM - Use the OS/2 Warp Tutorial. - Given a common problem or user question, identify OS/2 Warp hardcopy and on-line documentation used to solve the problem or answer the question. - Use the System Information Tool to get information about the system software and hardware. - Describe the Resource Manager and use it to resolve problems with device driver conflicts. SECTION 2 - USE OS/2 WARP - Find productivity applications, command prompts, and games. - Describe the applications shipped with OS/2 Warp. - Describe, configure, and use the LaunchPad. - Modify menus and notebooks using drag and drop. - Use OS/2 Warp Pickup/Drop and Open Parent pop-up menu options. - Migrate applications to the Desktop. - Describe how the VDM environment is created and propagated to other machines. - Describe how applications are made available on the Desktop during OS/2 Warp system installation. - Choose an OS/2 Warp Color Palette to change colors on the Desktop. - Given a customer requirement, configure mouse usage and pointer display. - Given a customer requirement, configure keyboard usage. - Given a customer requirement, configure system-wide folder behavior. - Configure PCMCIA devices. SECTION 3 - WORK WITH THE FILE SYSTEM - Use OS/2 Warp utilities to locate objects on the system. - Format drives on an OS/2 Warp system choosing the /L or /Q parameters. - Describe how OS/2 Warp FAT improves access to the swap file. - Given a customer requirement, configure how OS/2 Warp manages input, output, and the file system. - Use OS/2 commands to save and restore data. - Use OS/2 commands to fix errors on the file system. SECTION 4 - MAINTAIN THE DESKTOP - Describe and use Shut down. - Configure how the Desktop will appear when the system is rebooted. - Configure the OS/2 Warp system so that user Desktop and object customization data are maintained and can be recovered. SECTION 5 - CHOOSE A VERSION OF OS/2 - Describe the different versions of OS/2 (2.1 and later) and the workplace environments in which they are candidates for installation. - Describe the support for Windows applications provided by versions of OS/2. - Describe the difference between OS/2 Warp and OS/2 Warp with WIN-OS/2. SECTION 6 - INSTALL OS/2 WARP - Given a user requirement, determine the version of OS/2 to be installed. - Given a customer requirement, state the OS/2 requirements for hardware. - Describe and use the media used to install OS/2. - Given an unused hard disk, install OS/2 Warp. - Describe Easy Install and Advanced Install and considerations when each is used. - Given an application work load description, determine the memory and hard disk space required for acceptable system performance. - Given a customer requirement, add or remove features on an installed system. - Given a customer requirement, develop a plan for hard disk layout. - Discuss issues of coexistence when multiple operating systems are installed on a system. - Given a customer requirement, plan a disk layout which enhances overall system performance and ease of maintenance. - Given a customer requirement and a disk layout, choose a file system for each drive so that overall system resource usage and performance are optimized. - Describe and use OS/2 Warp dual boot. - Given a customer environment where more than one operating system will be installed, recommend use of dual boot and/or Boot Manager. - Plan installations where OS/2 Warp with WIN-OS/2 will be installed on systems with preexisting DOS and/or Windows. - Install DOS and Windows on an OS/2 Warp system. - Discuss issues when installing OS/2 Warp on a compressed drive. - Install printers on OS/2 Warp systems. - Identify and locate key OS/2 Warp directories. SECTION 7 - RECOVER FROM ERRORS DURING OS/2 WARP SYSTEM BOOT - Identify potential problems which can occur at each step of the boot process. - Solve problems during the boot process when the system cannot find the programs or data it needs to boot. - Create and use boot diskettes for error recovery on an OS/2 Warp system. - Describe the recovery choices available during an OS/2 Warp system boot from the hard disk. - Use OS/2 Warp Recovery Choices screen to fix problems. - Invoke a command processor during system boot. - Describe how the OS/2 Maintenance Desktop is created and used. SECTION 8 - INSTALL AND TROUBLESHOOT OS/2 WARP VIDEO AND PRINT SUPPORT - Given a customer hardware configuration and video requirement, install and configure video support as needed. - Use OS/2 tools and utilities to solve common video problems. - Explain the benefits of using OS/2 Warp polling when printing. OS/2 Warp Engineer Update Sample Test 119 Version 2 SECTION 1 - GET INFORMATION ABOUT AN OS/2 WARP SYSTEM 1. Which actions can be performed from the OS/2 Warp tutorial? a. create a printer object b. print help information c. practice creating a folder d. read about creating a folder 2. Which online aid, shipped in the OS/2 Warp BonusPak, is used to gather information about hardware and software? a. QCONFIG b. IBM Works c. System Information Tool d. Program Status Monitor 3. Which function is performed by the OS/2 Warp Resource Manager? a. display information about network resources b. display information about device driver resources c. display status and parents of threads requesting CPU time d. display information about system resources, such as CPU and Memory SECTION 2 - USE OS/2 WARP 4. Which programs are included with OS/2 Warp? a. Pulse b. Mahjongg c. IBM WIN-OS/2 d. Tiny Editor (TEDIT) 5. What is the result when an object is dragged and dropped on to the LaunchPad? a. The object is moved to the LaunchPad. b. A program reference is created on the LaunchPad. c. A shadow of the object is created on the LaunchPad. d. A copy of the object is created and is stored in the LaunchPad subdirectory. 6. How is a DOS application started on an OS/2 Warp system? a. Double-click its program object. b. Drag and drop its icon on a data file. c. Drag and drop its icon on the Desktop. d. Single-click its program object on the LaunchPad. 7. How do you display the status of the PCMCIA cards on an OS/2 Warp system? a. Run the PCMCIA.EXE program. b. Open the "Plug and Play for PCMCIA" object. c. Use the PSTAT /PCMCIA command to view the status. d. Use RMVIEW command to view the OS/2 Resource Manager screen. SECTION 3 - WORK WITH THE FILE SYSTEM 8. Which criteria are used by the OS/2 Warp Find program to locate all files with the system attribute if you set "use of criteria" to "Include"? a. Attributes is Flags, Comparison type is >=, Comparison value is - - - - b. Attributes is Flags, Comparison type is =, Comparison value is - - - S c. Attributes is System Flags, Comparison type is =, Comparison value is ON d. Attributes is System Flags, Comparison type is =, Comparison value is OFF 9. Which command will fix errors on an OS/2 Warp FAT drive? a. CHKDSK /F b. CHKDSK /F:1 c. CHKDSK /F:2 d. CHKDSK /F:3 10. Which command should not be used to fix errors on an OS/2 Warp HPFS drive which has been formatted using the /Q parameter? a. CHKDSK /F b. CHKDSK /F:1 c. CHKDSK /F:2 d. CHKDSK /F:3 SECTION 4 - MAINTAIN THE DESKTOP 11. Where can you go in the OS/2 Warp Workplace Shell to lockup the Desktop? a. the LaunchPad b. the Window List c. the Desktop pop-up menu d. any object's pop-up menu 12. What should you do if you want the OS/2 Warp system to boot to a pre-configured Desktop at every system boot? a. Press Alt+F1 at every system boot to rebuild a saved Desktop. b. Select the saved Desktop with the most recent date from the list of saved Desktops. c. Deselect the "Save Desktop settings" option on the Desktop page of the Desktop settings notebook. d. Deselect the "Create archive at each system restart" option on the Desktop page of the Desktop settings notebook. 13. How is the OS/2 Warp Desktop configured to ensure recovery if system files are damaged? a. Enable the "Save INI Files" option. b. Use the Alt+F1 keystroke at boot time. c. Turn on the archive function for the Desktop. d. Use the copy command to save the *.INI files at each boot. SECTION 5 - CHOOSE A VERSION OF OS/2 14. Windows application support under OS/2 Warp does not include support for a. WIN32S applications b. Windows 3.1 applications c. Windows 3.11 applications d. Windows for Workgroups network functions SECTION 6 - INSTALL OS/2 WARP 15. How should the initial size of the swap file be configured for OS/2 Warp? a. Use the OS/2 install default. b. Allocate the amount required for system boot. c. Allocate a minimum size based on amount of memory. d. Allocate an amount based on the expected paging demand. 16. How is OS/2 Warp installed from CD-ROM if the CD-ROM device is not supported? a. The user must use diskettes. b. Put the CD-ROM device drivers on OS/2 diskette 1. c. Boot with diskettes and copy the CD-ROM drivers to the root directory. d. Boot with utility diskettes created on another OS/2 system and copy the device drivers to \OS2\INSTALL. 17. What is not detected by the installation program during OS/2 Warp installation? a. CD-ROM type b. video display type c. multimedia device type d. attached printer type 18. How is a system upgraded to OS/2 Warp if OS/2 for Windows is on Drive C? a. Format Drive C and install. b. Install OS/2 Warp on Drive C without formatting. c. Format Drive C and install DOS, Windows and OS/2 Warp on Drive C. d. Copy \WINOS2 subdirectory to Drive D. Format Drive C and install OS/2 Warp on it. 19. What is required if an OS/2 user wants to add a native DOS system in its own partition to an OS/2 Warp system? a. dual boot b. the Boot Manager c. OS/2 installed on a primary drive d. OS/2 installed on a logical drive 20. What is the default location of the files used to provide support for DOS applications on an OS/2 Warp with WIN-OS/2 system? a. \OS2\DOS subdirectory b. \OS2\APPS subdirectory c. \OS2\MDOS subdirectory d. \OS2\MIGRATE subdirectory} SECTION 7 - RECOVER FROM ERRORS DURING SYSTEM BOOT 21. How can you recover if your OS/2 Warp system is hanging on one of the BASEDEV statements? a. Press Alt+F1 and select "D". b. Bypass the hanging statement by pressing Enter. c. Boot with diskettes and press Alt+F1 to start the Resource Manager and reassign the device interrupts. d. Press Alt+F2 to identify the hanging driver, reboot with diskettes and edit CONFIG.SYS. 22. What can you do if you press "E" while viewing the OS/2 Warp Recovery Choices screen? a. exit to a command prompt b. continue with a normal boot c. invoke a full screen text editor d. boot with a CONFIG.E file in OS2\BOOT 23. How is the OS/2 Warp Maintenance Desktop created? a. It is created using a utility diskette. b. It is created using a tool shipped with the BonusPak. c. It is created by the SERVICE program when applying maintenance to an OS/2 system. d. It is created by the OS/2 Warp installation program when diskette 6 is processed. SECTION 8 - INSTALL AND TROUBLESHOOT OS/2 WARP VIDEO AND PRINT SUPPORT 24. Which action is used to reset an OS/2 Warp system to VGA? a. Press Alt+F1 at system boot and then press "V". b. Press Alt+F2 at system boot and then run SETVGA. c. Start an OS/2 command prompt and enter RSPDSPI. d. Start and OS/2 command prompt and enter DSPINSTL. 25. What should you do if a user installed the OS/2 Warp system with the wrong accelerated video driver and the system boots to a blank screen? a. Boot to the Recovery Choices screen, exit to a command prompt, and run DDINSTAL to install the correct drivers. b. Boot with diskettes, exit to a command prompt and run Selective Install to install the correct drivers. c. Boot to the Recovery Choices screen, reset the system to VGA mode, reboot and use Selective Install to install the correct drivers. d. Boot with diskettes, run Selective Uninstall to uninstall the current driver and then run Selective Install to install the correct driver. 26. Which program is used to install high resolution drivers on an OS/2 Warp system configured for VGA? a. SETVGA b. Recovery Choices c. Resource Manager d. Selective Install 27. When do OS/2 2.x and OS/2 Warp have different parallel printer cable requirements? a. when OS/2 Warp uses interrupts 3 and 7 b. when OS/2 2.x uses polling mode to print c. when OS/2 Warp uses polling mode to print d. when OS/2 Warp uses interrupts for sound cards ANSWER KEY 1. acd 23. d 2. c 24. a 3. b 25. c 4. abd 26. d 5. c 27. c 6. ad 7. b 8. c 9. a 10. d 11. ac 12. c 13. c 14. d 15. d 16. b 17. d 18. b 19. b 20. c 21. d 22. d