June, 1996 Installing SmartSuite 96 Applications on a Network Server (READNET.TXT) ----------------------------------------------------------------------- This file contains information for network administrators who are installing SmartSuite 96 applications from a CD-ROM or disk to a network file server. Contents -------- 1. Supported Networks 2. Why Use a SmartSuite 96 Application on a Network? 3. Steps to Complete a Network Installation 4. Designing a Directory Structure for SmartSuite 96 5. How to Install on a File Server 6. How to Install on a Network Node 7. Creating Personal Directories 8. Creating Shared Data Directories 9. Automated Install 10. Uninstall 11. Multilingual Installation 12. Installing Organizer 2.1 Group Scheduling Agents 13. Information to Give Users 14. If You Have a Problem 15. Network-Specific Information for SmartSuite 96 Applications ---------------------- 1. SUPPORTED NETWORKS ---------------------- Lotus SmartSuite 96 supports the following networks: Artisoft® LanTastic® versions 5.0 and 6.0 (* see note below) Banyan® VINES® versions 5.5x and 6.0 DEC(TM) PATHWORKS(TM) version 5.0 IBM LAN Server versions 3.0 and 4.0 Microsoft LAN Manager versions 2.1a, 2.2, and later Microsoft Windows NT Advanced Server versions 3.51 and later NCR® StarGroup 3.5 version 2.1A (* see note below) Novell® NetWare® versions 3.x, 4.0x, and 4.1 * 32-bit network drivers (Windows 95/Windows NT) were not available for testing at the time of this product's release. ----------------------------------------------------- 2. WHY USE A SMARTSUITE 96 APPLICATION ON A NETWORK? ----------------------------------------------------- The benefits of using a SmartSuite 96 application on a network include: * Conserving hard-disk space by having only one copy of the SmartSuite 96 application on the file server instead of having a copy on each personal computer * Allowing users to share files, computer equipment, printers, backup devices, and other networked resources * The ability to quickly distribute files, templates, and applications while users access files immediately * The ability to back up files centrally * Saving time when upgrading to new releases of SmartSuite applications, because you upgrade the software on the file server instead of on individual computers -------------------------------------------- 3. STEPS TO COMPLETE A NETWORK INSTALLATION -------------------------------------------- You must complete the following steps to install a SmartSuite 96 application on a file server: 1. When upgrading from a previous release of a SmartSuite 96 application, copy files that you want to save to another directory before erasing the program files from your server. 2. Determine the location and names of the server directories. 3. Use the Install program to install the SmartSuite 96 application on the server. Before you run Install, map all node users to the product and shared tools directories. 4. Create any personal or shared data directories on the file server. 5. Make printers and network directories available to users. 6. (Optional) Create a batch file, or update the system or user login script, to connect users to network directories. 7. Give users the information listed in section 13, "Information to Give Users," of this document. ----------------------------------------------------- 4. DESIGNING A DIRECTORY STRUCTURE FOR SMARTSUITE 96 ----------------------------------------------------- There are several required and optional directories that you and Install create. Before you install SmartSuite 96, decide where you want to put the directories. Lotus recommends that you use the directory structure shown here: Main Lotus directory (\LOTUS) Lotus Shared Components directory (\LOTUS\COMPNENT) (for Word Pro, Approach, and Freelance Graphics) Lotus Shared Components directory (LOTUS\LOTUSAPP) (for 1-2-3 and Organizer) Program directory for 1-2-3 Release 5 (\LOTUS\123) Program directory for Word Pro 96 (\LOTUS\WORDPRO) Program directory for Approach 96 (\LOTUS\APPROACH) Program directory for Freelance Graphics 96 (\LOTUS\FLG) Program directory for Organizer 2.1 (\LOTUS\ORGANIZE) Program directory for SmartCenter 96 (\LOTUS\SMARTCTR) Program directory for ScreenCam 2.1 (\LOTUS\SCRNCAM) Program Directory for DocOnline (\LOTUS\ACROREAD) ----------------------------------- 5. HOW TO INSTALL ON A FILE SERVER ----------------------------------- To run a File Server Install: 1. Insert Disk 1 or the CD-ROM into the appropriate drive. 2. (Windows 95) Choose Start - Run. (Windows NT 3.51) Choose File - Run from the Program Manager. 3. Enter X:\INSTALL in the Run dialog box, where X: is your disk drive or CD-ROM drive. Install consists of a series of dialog boxes that are generally self-explanatory. If you need more information when using a dialog box, choose Help by clicking Help or pressing ALT+H. 4. Select "Install on a file server" at the bottom of the Welcome to Install dialog box. Note that if you run a Distribution Install to the file server, you can run subsequent Standard and File Server Installs from the Distribution Install. When running Install: * Use the Node User Feature Access dialog box to specify whether node users can copy any product features to their personal directory. (The features are available to node users whether they can copy them or not.) These are optional settings that will help save disk space on your node installations. Choose Customize on the Install Options dialog box to get to the Node User Feature Access dialog box. * After you install a SmartSuite 96 application on the file server, you must run a Node Install before you can run the application. * Before you run Install, map all node users to the product and shared components directories. ------------------------------------ 6. HOW TO INSTALL ON A NETWORK NODE ------------------------------------ Once you install SmartSuite 96 on a file server, the Node Install program resides on that server. To install a SmartSuite 96 application on a node, you must run a Node Install. NOTE: If you want to run a SmartSuite 96 application from the file server rather than from a node, you must complete the Node Install on the file server. To run a Node Install: 1. (Windows 95) Choose Start - Run. (Windows NT 3.51) Choose File - Run from the Program Manager. 2. Type X:\\INSTALL in the Run dialog box, where X:\ is the drive letter and path for the SmartSuite 96 application on your file server. 3. Choose OK. NOTE: Before you run Install, map all node users to the product and shared components directories. --------------------------------- 7. CREATING PERSONAL DIRECTORIES --------------------------------- Users who run a SmartSuite 96 application from a file server must have a personal directory. NOTE: Each SmartSuite 96 application requires a separate personal directory. This directory can reside on either the file server or a node, and contains the application configuration files. If you selected features during the File Server Install that node users could copy, the personal directory contains these also. Users can also store data or other files in their personal directories. When deciding where to locate personal directories, determine if the file server or node has enough disk space for personal directories. The file server may be the more convenient location for personal directories if you are responsible for regularly backing up and archiving data files. If you decide to put personal directories on nodes, let users create the directories because they are familiar with the directory structure of their hard disks. During installation on a node, Install prompts users for the name and location of their personal directory, and creates the directory if it does not already exist. If you decide to put personal directories on the file server, create the directories yourself, because you must assign network names and access privileges to those directories. ------------------------------------ 8. CREATING SHARED DATA DIRECTORIES ------------------------------------ Shared data directories contain data files users create. One copy of a shared data file may serve many users. Shared data directories can have any name, can be in any location on the file server, and must be available to node users. After you install SmartSuite 96 application(s) on the file server, make the server directories available to network users. The procedure differs for each network. However, you generally need to give users read-only access to directories in which you don't want them to write over, delete, or create files; and give each user full access to a personal directory. Additionally, if applicable for your network, make directories shareable by giving the directory location on the server a network name (share name). -------------------- 9. AUTOMATED INSTALL -------------------- Automated Install is a feature that allows users to run the Install program without the user interface. This feature is particularly useful for network administrators who must manage product installations and upgrades for large groups of users. You use this feature by filling in the fields in the response file (INSTSUIT.RSP) and then making that file available to users. The information you supply in this file provides input to the Install program so it can run without user intervention. NOTE: Only network administrators should edit the response file. Individual users should use the response file provided to them by their network administrator. To use the Automated Install feature, first prepare the response file: 1. Back up the response file by making a copy with a new name (INSTSUIT.SAV, for example). 2. In the original response file, provide the information for each field. Examine each default value to make sure it is the value you want. Read the comments for each field for information about legal values and possible interactions with other fields. 3. Validate your response file by running a test Install that uses the response file. (See the command line information below.) The Install program displays any errors that occur. Remember that if you are testing Node Installs, you must run a File Server Install first. When your response file has no errors and performs the installation as you intend, make it available to your users with instructions about how to run the Install program. You might want to tell them what command line to type, or you might choose a different method. The best distribution strategy depends on the tools available at your site. To run Automated Install: 1. (Windows 95) Choose Start - Run. (Windows NT 3.51) Choose File - Run from the Program Manager. 2. Type the Install command: \install /A [/U ["UserName"]] [/O []] [/?] where: * path is the location of INSTALL.EXE. * /A activates the Automated Install feature. * ResponseFilePath is the location of the response file. Always specify the full path to this file. * /U allows you to specify the name of the user. * "UserName" is the name of the user to which this copy of the program is registered. See the comments for the UserName field below for information about defaults. * /O turns on status logging. * LogFilePath is the full path and name of the status log file. If you do not specify a path, this defaults to LOTINST.LOG in the directory where Windows was installed. * /? brings up the command line usage message. Hints and Tips: * Do not change the field names to the left of the equal signs (=) in the response file. Changing the field names will cause errors. * Do not remove fields from the response file. Removing fields will cause errors. ------------- 10. UNINSTALL ------------- The Uninstall program allows you to remove all files associated with a selected Lotus application that were copied to your system when the application was installed. It also removes all program folders or groups, shortcut icons, icons, and Windows registry entries. NOTE: You cannot use Uninstall to remove a files copied to a file server during a Server Install of Smart Suite 96. You can run Uninstall only for a Standard or Node Install of SmartSuite 96. In SmartSuite 96, you can use the Uninstall feature to uninstall SmartCenter 96, Word Pro 96, Approach 96, and Freelance Graphics 96. You cannot use Uninstall to remove ScreenCam 2.1, DocOnline, Organizer 2.1, or 1-2-3 Release 5. In addition, you cannot use Uninstall to remove files added when you installed a second or subsequent language. Uninstall displays messages and prompts you before it removes any user- modified file, so you can decide whether to remove the file. You can rerun Uninstall until all files associated with the application are removed. Uninstall also creates an output log and displays error messages, so you can track and review the entire process. Uninstall overwrites the output log each time it is run, so you may want to rename this file if you want to save it. Uninstall does not delete files in your work or personal directories, or other files that were changed since they were installed. It will not delete a directory until all directories and files are removed from that directory. In addition, Uninstall will not remove files copied to a file server during a File Server Install. Uninstall displays a prompt before it removes many files, in case you do not want to remove a specific file. If you decide not to remove a file and the product is not removed completely, then Uninstall will also leave the files it needs to run again, including the product .INF and CINSTALL.INI files. If you want to run Uninstall again, do not remove these files manually. In addition, Uninstall will not remove files needed by another Lotus product. Be careful not to remove these shared files manually, or other Lotus applications will not run correctly. Uninstall will remove these files when it removes the last Lotus application. How to Invoke Uninstall ----------------------- Uninstall is available to users from the Start menu (Windows 95) or the Program Manager (Windows NT 3.51). Windows 95 users can run Uninstall by completing these steps: 1. Choose Start - Settings - Control Panel. 2. Double-click Add/Remove Programs. 3. Select the program to be removed. 4. Click Remove. Windows NT 3.51 users can invoke Uninstall by clicking the Uninstall icon for the product to be removed. As a network administrator, you can provide node users with an automated Uninstall function by using a command line argument with the Uninstall program: LUNIN10 /T /V /I /C [/A] [/O []] [/L ] [/U ] where: * /T is the product name, exactly as found in the Registry. * /V is the product version, exactly as found in the Registry. * /I is the complete path and name of the file that lists the product files. This file always has an .INF extension. * /C is the complete path and name of the install configuration file, CINSTALL.INI. * [/A] causes an automated Uninstall. * [/O []]] specifies the name and location of the message log file Uninstall creates. This file will include a record of each item removed and any error messages encountered. If you omit this parameter, it defaults to LOTUNIN.LOG in the Windows directory. * [/L ] specifies the language in which Uninstall will run. If you omit this parameter, Uninstall defaults to English. Valid codes are the 2-character ISO standard language codes. You can enter any language code here, as long as you have installed the product in that language on this system. * [/U ] specifies the user name to place in the Uninstall log file. This parameter is for informational purposes only. If you omit this parameter, Uninstall defaults to the current user. ----------------------------- 11. MULTILINGUAL INSTALLATION ----------------------------- You can install copies of SmartSuite 96 in multiple languages. This capability is part of the Lotus strategy for multilingual computing. NOTE: SmartCenter 96, Word Pro 96, Freelance Graphics 96, and Approach 96 support this strategy of multilingual computing. You can run these applications in different languages at the same time. ScreenCam 2.1, DocOnline, Organizer 2.1, and 1-2-3 Release 5 do not support this feature. You can run these applications only in the language that was last installed. If you want to install SmartSuite 96 in more than one language, Lotus recommends that you install all of the SmartSuite 96 applications first. The first language you install becomes the default language. Then you can choose which applications to install in subsequent languages. To add an additional language version of SmartCenter 96, Word Pro 96, Freelance Graphics 96, or Approach 96, you must run SmartSuite Install again. The Install program informs you that you already have a copy of the application in a different language, and preserves the directory structure of the default language. Lotus recommends that you do not change this default directory. Remember to deselect ScreenCam 2.1, DocOnline, Organizer 2.1, and 1-2-3 Release 5 before you begin to copy files in the secondary language, unless you want to overwrite these applications with the secondary language. When you install different language versions of SmartCenter, SuiteStart will only launch the default language. If you installed a node version of SmartSuite 96 or one of its applications, you can click the Install icon for the language you want to install next. As you add additional language versions of SmartSuite 96, the Install program populates the Start menu with icons for the additional languages. For example, the icon for the German version of Word Pro 96 is labeled "Lotus Word Pro - Deutsch." Performing a Server Install from CD or Disk ------------------------------------------- The first language installed on the server will be the primary language on the server. Additional languages installed on the server become secondary languages on the server. The first language a node user chooses to install from the server becomes the primary language on the node, regardless of its status on the server. Additional languages the node user chooses to install become secondary languages on the node. To install an additional language from a multilanguage CD: 1. Install a copy of SmartSuite 96 on the server. 2. Run the Install program from the CD again. 3. Choose the additional language you want to install. 4. To install the additional language as part of the copy of SmartSuite 96 you already installed, choose the same drives and directories you chose the first time. To install the additional language as a separate copy of SmartSuite 96, choose different drives and/or directories. 5. Inform your node users where they can find the icon for the language(s) they want to install. To install an additional language from disk: 1. Install a copy of SmartSuite 96 on the server. 2. Obtain the disk set for the additional language you want to install. 3. To install the additional language as part of the copy of SmartSuite 96 you already installed, choose the same drives and directories you chose the first time. To install the additional language as a separate copy of SmartSuite 96, choose different drives and/or directories. 5. Inform your node users where they can find the icon for the language(s) they want to install. ---------------------------------------------------- 12. INSTALLING ORGANIZER 2.1 GROUP SCHEDULING AGENTS ---------------------------------------------------- To use group scheduling, send in the Lotus Organizer Group Scheduling Invitation Card found in your SmartSuite 96 package. Before installing Organizer 2.1 with group scheduling on a local area network, you need to review the Organizer Administrator's Guide. If you are installing from disk, you will receive the Organizer Administrator's Guide and the Agent Disks when you send in the Lotus Organizer Group Scheduling Invitation Card. If you are installing from CD-ROM, the Organizer Administrator's Guide is included as part of the SmartSuite DocOnline. The Agent software is available on the SmartSuite CD-ROM in the \WINAGENT and \OS2AGENT directories. The Lotus Organizer Release 2.1 Administrator's Guide is intended for administrators who use Organizer mail-based or single-server scheduling. It is not intended for Organizer Personal Information Manager (PIM) users. If you are installing the agent software from disk, use the INSTALL.EXE file located on the Agent Disk for your operating system. If you are installing from the SmartSuite CD-ROM, use INSTALL.EXE located in the \WINAGENT directory (if you use Windows 95) or in the \OS2AGENT directory (if you use OS/2). NDEPLOY.WRI and CDEPLOY.WRI are Windows 95 Write files that answer common deployment questions for administrators who use Organizer group scheduling with Lotus Notes or cc:Mail, respectively. The files are not intended for administrators who use Organizer 2.1 for single-server scheduling, or who do not use group scheduling. The files are located in the \LOTUS\ORGANIZE\ADMIN directory after installation from SmartSuite. TECHNOTE.OR2 provides information for Organizer Release 2.1 administrators and advanced users. The file is located in the \LOTUS\WORK\ORGANIZE directory after installation from SmartSuite. ----------------------------- 13. INFORMATION TO GIVE USERS ----------------------------- Provide users with the following information: * Instructions on how to connect to: - The network - File server directories, such as the Lotus-application program, personal, and shared data directories Before you run Install, map all node users to the product and shared components directories. - Network printers, and how to print on a network * Information on using the SmartSuite 96 Install program * Information on starting SmartSuite 96 applications ------------------------- 14. IF YOU HAVE A PROBLEM ------------------------- PROBLEM: A user cannot run a SmartSuite 96 application from the assigned node. SOLUTION: Ensure that the user has completed the Node Install successfully, has read-only access to the program directory, is mapped to the appropriate directory, and that the network connections are valid. PROBLEM: (Windows 95) When selecting the folder to start a SmartSuite 96 application, a user receives an error message saying the path is invalid or the file is not found. SOLUTION: Check the drive letter specified for the SmartSuite 96 application folder. To do this: 1. Click Start - Settings - Taskbar. 2. Click the Start Menu Programs tab. 3. Click Advanced. This launches Windows Explorer. 4. Under Programs, select Lotus Node Install. 5. Choose File - Properties. 6. Select the shortcut tab. 7. Select the appropriate Lotus application folder. 8. Make sure that the drive letter in the user's network connection to the Lotus program directory is the same as that specified for the Lotus application folder, or change the properties of the folder to use the drive letter specified in the user's network connection. PROBLEM: (Windows NT 3.51) When clicking the icon to start a SmartSuite 96 application, a user receives an error message saying the path is invalid or the file is not found. SOLUTION: Check the drive letter specified for the SmartSuite 96 application icon. To do this: 1. Click the program icon. 2. Choose File - Properties from the Program Manager. 3. Make sure that the drive letter in the user's network connection to the Lotus program directory is the same as that specified for the Lotus application icon, or change the properties of the icon to use the drive letter specified in the user's network connection. PROBLEM: A user tries to gain access to a shared data file in the shared data directory on the file server and receives a message indicating that no reservation is available. SOLUTION: This problem could be caused by any of the following: * Another user has the file reservation. * The directory is a read-only directory and does not allow users to write to files. * The file is a read-only file. --------------------------------------------------------------- 15. NETWORK-SPECIFIC INFORMATION FOR SMARTSUITE 96 APPLICATIONS --------------------------------------------------------------- NOTE: Unless otherwise specified, specify Read (R) access for each directory. Artisoft LANtastic versions 5.0 and 6.0 --------------------------------------- Lotus recommends that you organize the server directories as follows: Lotus parent directory 1-2-3 program directory Freelance Graphics program directory recommended share name - FLG Word Pro program directory Organizer program directory Approach program directory Lotus Shared Tools directory recommended share name - COMPNENT NOTE: After installing 1-2-3, Freelance Graphics, Word Pro, Organizer, or Approach, users will not be able to use the application unless you make each file in the Lotus Shared Tools directory a read-only file. To do so, use the DOS ATTRIB command. Banyan VINES versions 5.5x and 6.0 ---------------------------------- Lotus recommends that you organize the server directories as follows: Lotus parent directory 1-2-3 program directory recommended StreetTalk item name - 123@GROUP@ORGANIZATION Freelance Graphics program directory recommended StreetTalk item name - FLG@GROUP@ORGANIZATION Word Pro program directory recommended StreetTalk item name - LWP@GROUP@ORGANIZATION Organizer program directory recommended StreetTalk item name - ORGANIZE@GROUP@ORGANIZATION NOTE: To use Organizer on this network, install the MS-Net driver. Approach program directory recommended StreetTalk item name - APPROACH@GROUP@ORGANIZATION Lotus Shared Tools directory recommended StreetTalk item name - COMPNENT@GROUP@ORGANIZATION NOTE: After installing Freelance Graphics, Word Pro, Organizer, and Approach, users will not be able to use the application unless you make each file in the Lotus Shared Tools directory a read-only file. To do so, use the DOS ATTRIB command. DEC PATHWORKS version 5.0 ------------------------- Lotus recommends that you organize the server directories as follows: Lotus parent directory 1-2-3 program directory recommended application file service name - 123 Freelance Graphics program directory recommended application file service name - FLG Word Pro program directory recommended application file service name - WORDPRO Organizer program directory recommended application file service name - ORGANIZE Approach program directory recommended application file service name - APPROACH Lotus Shared Tools directory IBM LAN Server versions 3.0 and 4.0 ----------------------------------- Lotus recommends that you organize the server directories as follows: Lotus parent directory 1-2-3 program directory recommended alias - L123W Freelance Graphics program directory recommended alias - FLG Word Pro program directory recommended alias - WORDPRO Organizer program directory recommended alias - ORGANIZE Approach program directory recommended alias - APPROACH Lotus Shared Tools directory Microsoft LAN Manager versions 2.1a, 2.2, and later --------------------------------------------------- Lotus recommends that you organize the server directories as follows: Lotus parent directory 1-2-3 program directory recommended share name - 123 Freelance Graphics program directory recommended share name - FLG Word Pro program directory recommended share name - WORDPRO Organizer program directory recommended share name - ORGANIZE Approach program directory recommended share name - APPROACH Lotus Shared Tools directory Microsoft Windows NT Advanced Server versions 3.51 and later ------------------------------------------------------------ Lotus recommends that you organize the server directories as follows: Lotus parent directory 1-2-3 program directory recommended share name - COMPNENT Freelance Graphics program directory recommended share name - FLG Word Pro program directory recommended share name - COMPNENT Organizer program directory recommended share name - COMPNENT Approach program directory recommended share name - COMPNENT Lotus Shared Tools directory NCR StarGroup 3.5 version 2.1A ------------------------------ Lotus recommends that you organize the server directories as follows: Lotus parent directory 1-2-3 program directory recommended share name - 123 Freelance Graphics program directory recommended share name - FLG Word Pro program directory recommended share name - WORDPRO Organizer program directory NOTE: Do not try to use Organizer on this network. Approach program directory recommended share name - APPROACH Lotus Shared Tools directory NOTE: After installing Freelance Graphics, Word Pro, or Approach, users will not be able to use the application unless you make each file in the Lotus Shared Tools directory a read-only file. To do so, use the DOS ATTRIB command. Novell NetWare versions 3.x, 4.0x, and 4.1 ------------------------------------------ NOTE: Specify Read-File Scan (RF) access for each directory. Lotus recommends that you organize the server directories as follows: Lotus parent directory 1-2-3 program directory Freelance Graphics program directory Word Pro program directory Organizer program directory Approach program directory Lotus Shared Tools directory ===================================================================== Under the copyright laws, neither the documentation nor the software may be copied, photocopied, reproduced, translated, or reduced to any electronic medium or machine-readable form, in whole or part without the prior written consent of Lotus Development Corporation, except in the manner described in the software agreement. (c) Copyright 1995 Lotus Development Corporation 55 Cambridge Parkway Cambridge, MA 02142 All rights reserved. Artisoft and LanTastic are registered trademarks of Artisoft, Inc. Banyan and VINES are registered trademarks of Banyan Systems, Incorporated. DEC and PATHWORKS are trademarks of Digital Equipment Corporation. NCR is a registered trademark of NCR Corporation. Novell and NetWare are registered trademarks of Novell, Inc.