_______
         ____|__     |                (R)
      --|       |    |-------------------
        |   ____|__  |  Association of
        |  |       |_|  Shareware
        |__|   o   |    Professionals
      -----|   |   |---------------------
           |___|___|

OMBUDSMAN STATEMENT

The ASP Board has set up an office of Ombudsman and appointed an ASP
member as Ombudsman. The Ombudsman's sole role is to mediate disputes
between ASP members and their customers. The Ombudsman reports to the
Board situations where s/he feels Board action or knowledge is
appropriate.

All ASP Members and Associate Members are required to cooperate with the
Ombudsman when so requested.

"The program is produced by a member of the Association of Shareware
Professionals (ASP).  ASP wants to make sure that the shareware principle
works for you.  If you are unable to resolve a shareware-related problem
with an ASP member by contacting the member directly, ASP may be able to
help.  The ASP Ombudsman can help you resolve a dispute or problem with
an ASP member, but does not provide technical support for members'
products.  Please write to the ASP Ombudsman at 545 Grover Road,
Muskegon, MI 49442-9427 USA, FAX 616-788-2765 or send a CompuServe
message via CompuServe Mail to ASP Ombudsman 70007,3536."