CTS Serial Port Utilities OEM.TXT This file contains important information regarding OEM versions of the CTS Serial Port Utilities. This information applies to any individual or organization, including hardware and software manufacturers who wish to distribute any or all of the programs included in the CTS Serial Port Utilities via any "hard medium" (including, but not limited to optical or magnetic medium including disk, diskette, CD-ROM or tape) for use in installing, operating, troubleshooting or supporting any product or service provided by the individual or organization. +-----------------------------------------------------------------+ | Announcing Special Versions of PortInfo and IRQInfo for OEM and | | Software Providers | +-----------------------------------------------------------------+ Two special versions of PortInfo are now available for use with your organizations products and services: PortInfo for Customer Support - Provides a specially modified version of PortInfo designed specifically for Customer Support use. PortInfo-CS removes the end user interactions and creates a comprehensive report about the Modems and Com Ports that can be faxed, emailed or read to your customer support representatives. Modem Finder for DOS - Provides your communication software accurate information about the Modems (speed, command set, manufacturer and port used) and Com Ports (port address, IRQ, and Windows setup) on any computer. Also, a special version of IRQInfo is available to provide detailed information about the IRQs in use and available in the computer. This precise utility can be used to create very reliable hardware installation programs. CTS, Inc. will be happy to provide a quote on providing a complete custom installation program designed to your specifications for any hardware or software product. +---------------------------------------------+ | PortInfo for Customer Support (PortInfo-CS) | +---------------------------------------------+ PortInfo-CS is a slightly modified version of PortInfo that improves on-site and remote customer support. PortInfo-CS runs without entry of any "command line" parameters and requires no user interaction to perform the complete serial port conflict and modem test. PortInfo-CS automatically creates the standard PORTINFO.LOG file that can be printed, faxed, emailed or read to you over the phone. The standard PortInfo product is modified as follows to create "PortInfo-CS": * The Program Title will indicate that this is a version licensed to your organization: * PortInfo-CS will have only three commands: "PortInfo", "PortInfo /P" and "PortInfo /?" * The command "PortInfo" will cause PortInfo-CS to perform a complete conflict and modem test on all ports without user interaction. A PORTINFO.LOG file will be created, and all modem tests will be performed. * Two different modes of operation are available: 1) No user interaction ("press any key to continue" ) is required. This is desirable when capturing the output to a file for transmission to your location; or 2) The user must "press any key" to move to the next screen. This is often the best approach when using PortInfo-CS for telephone support. One mode is selected by you as the default operation. The other mode will be activated if PortInfo-CS is run with the "/P" command. * The command "PortInfo /?" will display an information screen which contains licensing and contact information for your organization and an "about CTS Inc." message. Three optional add-ons are also available: * The "Windows Check" module allows PortInfo-CS to compare the actual serial ports in the computer system with the BIOS table and the Windows SYSTEM.INI file to verify that all port addresses and IRQs are set correctly for Windows operation. * The "Modem Response" module will capture the modem identification responses (ATIn commands) to the PORTINFO.LOG file. This includes modem speeds, command set(s) supported and the modem manufacturer (when supported). * The AUTOEXEC.BAT and CONFIG.SYS files can be included within the PORTINFO.LOG file for transmission to your location. Availability & Customization Time --------------------------------- PortInfo-CS is available now. Delivery time from date of order is a maximum of 10 business days for standard versions and options. +------------------------------------------------+ | Overview of Modem Finder for DOS (MFDos.EXE) | +------------------------------------------------+ "Modem Finder for DOS" (MFDos) is a "licensed for distribution" software tool that identifies which serial (Com) ports on computer are used by modems available to DOS applications. MFDos runs as a self-contained program that is executed (shelled to) by your application or run from a batch file prior to running your application. MFDos creates a binary data file that contains the following information for each modem or serial port in the computer: # of bytes in this record Port address IRQ used UART type Device Port "quality check" Data modem speed Command set type(s) used for error control commands Modem or chip manufacturer (if available) MFDos creates no screen or user readable output of any kind. +-------------------+ | IRQInfo Installer | +-------------------+ IRQInfo Installer creates a simple comma-delimited file that indicates the used and available IRQs (Interrupt ReQuest lines) in any computer. IRQInfo does this by actually using the devices already installed in the computer - and it *NEVER* reports a "default" or "standard" IRQ as other similar utilities do. IRQInfo Installer can be run from the DOS prompt, a batch file or shelled to by any DOS application to identify the serial ports and modems. Your application can process the data file created by PortInfo Installer to automatically configure itself for the computer it is being installed on. Availability ------------ "IRQInfo Installer" will be available in late 1995. About CTS --------- Computer Telecommunication Systems, Inc. is a software development and consulting company specializing in personal computer communications. CTS was founded in 1990, and is owned and operated by John Jerrim. Please feel free to contact me at any time if you have any problems, questions, comments or suggestions. To keep up with our latest products and for general information of interest to modem users, be sure to visit our home page on the World Wide Web. You can find us at "http://www.comminfo.com". You can also retrieve files from our ftp site at: ftp://ftp.comminfo.com/comminfo.com We are also on CompuServe. Come and visit us in the "Benchmarks and Standards" forum (GO BENCHMARK). We are located in the Diagnostics Tools section. Thank you for your support. John Jerrim Founder & Chief Technical Officer Computer Telecommunication Systems, Inc. 3847 Foxwood Road, Suite 1000 Duluth, Georgia 30136-6100 USA I can also be reached electronically as follows: Orders: 1-800-380-2666 Voice: 1-770-263-8623 FAX: 1-770-263-0124 CompuServe: 76662,2315 Internet: jjerrim@comminfo.com World Wide Web: http://www.comminfo.com