SnagIt Twin Pack - README.TXT 12 Jun 1997 ---------------------------------------------------------------------- ~ TABLE OF CONTENTS ~ ---------------------------------------------------------------------- 1. WHAT IS SNAGIT? 1.1 What is the SnagIt Twin Pack? 2. SYSTEM REQUIREMENTS 2.1 Evaluation Package Contents 3. GETTING HELP 3.1 Using On-line Help 3.2 SnagIt Support 4. WHAT'S NEW 4.1 32-bit Version - SnagIt/32 Version 4.0 4.2 16-bit Version - SnagIt Version 2.6.1 5. KNOWN PROBLEMS OR LIMITATIONS 5.1 32-bit Version - SnagIt/32 5.2 16-bit Version - SnagIt 6. SETUP AND CONFIGURATION 6.1 Installation Instructions 6.2 Installed Files 6.3 Uninstall Instructions 6.4 Manual Uninstall Instructions 7. REGISTERING SNAGIT TWIN PACK 7.1 Using CompuServe's SWREG Forum 7.2 International Distributors ---------------------------------------------------------------------- 1. WHAT IS SNAGIT? ---------------------------------------------------------------------- Welcome! You have chosen a powerful Windows image, text, and video capture program that allows you many options. SnagIt is for any computer user who needs to capture more than a few screens for any purpose, such as: o Capturing screens and menus in a Windows program to create documentation. o Saving a screen to send to someone else. o Printing screens to help plan program design changes. o Saving a long window, even if it scrolls off-screen, with a single capture instead of clipping them together. o Creating a multimedia program or computer based training (CBT). o Integrating SnagIt's capture functionality into other applications through it's Dynamic Data Exchange (DDE) support. o Reducing the number of repetitious steps required to capture many screens. o Capturing AVI movies from live program action on your computer screen. o Capturing text files from screens. SnagIt has been providing Microsoft Windows users with an easy way to capture and print Windows screens since it was first released in 1990. In "Windows 3.1 Secrets," author Brian Livingston calls SnagIt "the print utility Microsoft Windows forgot." 1.1 What is the SnagIt Twin Pack? Many organizations are in the early stages of the transition from Windows 3.1x to Windows 95 or NT. To assist during this period, TechSmith is offering the SnagIt Twin Pack. It includes a 16-bit version, tailored for Windows 3.1x, as well as a true 32-bit version for Windows 95 and NT. The setup program automatically detects the workstation's operating environment and loads the appropriate version. The purchaser is licensed to run either version and to switch between them without further payment. Purchasing the Twin Pack provides the benefits of running SnagIt today without the penalty of Windows 95 or NT upgrade fees in the future. ---------------------------------------------------------------------- 2. SNAGIT TWIN PACK SYSTEM REQUIREMENTS ---------------------------------------------------------------------- In order to run SnagIt, your system must meet these specifications: o An IBM PC or compatible that meets the minimum hardware requirements for your version of Microsoft Windows. o Microsoft Windows 3.1x, Windows For Workgroups 3.1x, Windows NT 3.51 (or higher) or Windows 95 installed and configured on your system. o A mouse or other pointing device o For printed output, a Windows-supported printer that can print bitmaps. (This includes most of the laser, dot matrix and ink jet printers that Windows supports. Plotters are not recommended for use with SnagIt due to their inability to print bitmaps.) 2.1 Evaluation Package Contents Included in the SnagIt Twin Pack archive file are the following files: file_id.diz Describes the contents of the archive file. readme.txt This file. register.txt Product registration instructions. setup.exe SnagIt Twin Pack installation program. vendinfo.diz Product information for distributors. ---------------------------------------------------------------------- 3. GETTING HELP ---------------------------------------------------------------------- 3.1 Using SnagIt's On-line Help SnagIt's on-line Help system is compatible with the Windows Help subsystems. The SnagIt Help file contains all of the information you'll need to use SnagIt. To access SnagIt Help, select Help from the SnagIt menu bar, then Help Index from the drop-down menu. To get a quick overview of SnagIt essentials, select Quick Help from the Help menu. To acquire information about your screen mode and printer type, select System Info from the Help menu. 3.2 SnagIt Support TechSmith is committed to providing a reliable, high-quality product that is easy to use. If you have any problem installing or using SnagIt, we want to know about it. You can contact TechSmith by mail, phone, or fax. TechSmith also provides electronic support through CompuServe, the World Wide Web and e-mail. TechSmith Corporation Support: support@techsmith.com P.O. Box 4758 WWW : http://www.techsmith.com East Lansing, MI 48826-4758 TEL : 517-333-2100 U.S.A. FAX : 517-333-1888 In any communication with TechSmith regarding a problem with SnagIt, please clearly state the following: o The product name and version number. o Your name, address, e-mail address and telephone number. o Your hardware and software configuration. o A description of the problem, and what you were trying to do when the problem occurred. ---------------------------------------------------------------------- 4. WHAT'S NEW ---------------------------------------------------------------------- 4.1 32-bit Version - SnagIt/32 Version 4.0 v4.0 Text Capture - allows you to capture only text information on your screen. An extremely useful tool when there are no cut and paste options Video Capture - allows you to create a "movie" of events as they occur on your screen. Improved User Interface - updated client area display and menu options. Improved window selection - highlights the windows on your screen before you begin a capture. Multiple outputs per capture - output your capture to file, printer, clipboard & mail (or any combination) in one click. Anti-aliased scaling - smooth images when scaling down the size of your captures. 4.1 16-bit Version - SnagIt Version 2.6.1 v2.6.1 Fixed printer output / print job queue problem. v2.6 Added software key registration. Fixed problem with detecting default printer changes. ---------------------------------------------------------------------- 5. KNOWN PROBLEMS OR LIMITATIONS ---------------------------------------------------------------------- 5.1 32-bit Version - SnagIt/32 o The full Text Capture feature is only available on Windows 95 systems. SnagIt will only capture text from the clipboard on Windows NT systems. o The anti-aliasing feature only supports systems using greater than 256 colors. o SnagIt/32 hangs on e-mail output on Windows 95 if only 16-bit MS Mail has been configured (i.e. MAPI is in use, but neither MS Exchange or any other 32-bit MAPI mail client has been configured). 5.2 16-bit Version - SnagIt o Does not support any of the SnagIt/32 v3.x or v4.0 feature additions or enhancements. o Does not support e-mail as an output (i.e. MAPI mail clients). o Does not support GIF, JPEG or compressed BMP graphic file formats. o Does not support using the PrintScreen key to initiate a capture. ---------------------------------------------------------------------- 6. SETUP AND CONFIGURATION ---------------------------------------------------------------------- 6.1 Installation Instructions The SnagIt installation program SETUP.EXE is a Microsoft Windows application. You must have Windows, Windows for Workgroups, Windows NT or Windows 95 installed prior to installing SnagIt. Setup will automatically detect the version of Windows in use and copy the appropriate files during the install. To install SnagIt, perform the following steps: 1. Start Windows, if you haven't already done so. 2. Insert the SnagIt Twin Pack diskette into a floppy drive. For Windows 95 and Windows NT 4.0 users: 3. From the Start menu, select Run For Windows 3.1x and Windows NT 3.51 users: 3. From the Program Manager menu bar, choose File, and select Run from the drop down menu. For all users: 4. In the dialog box, enter: a:\setup (If you are installing SnagIt from a diskette drive other than the A drive, you will need to change the drive letter in the command line above.) 5. Click on the OK button. 6. Follow the instructions given by the setup wizard for correct installation of the product. 6.2 Installed Files The SnagIt setup program copies the following files to your computer during installation: dderef.doc SnagIt DDE command reference. install.log Log file used by the uninstall program. snagit.exe 16-bit executable for Windows 3.1x. snagit.hlp Windows Help file for the 16-bit SnagIt. snagit32.cnt Windows Help contents file for the 32-bit SnagIt. snagit32.exe 32-bit executable for Windows 95 & Windows NT. snagit32.hlp Windows Help file for the 32-bit SnagIt. snagtx16.dll SnagIt support file for text capture. snagtx32.dll SnagIt support file for text capture. snagww.doc Macro for incorporating SnagIt into Microsoft Word for Windows 2.0 and 6.0. unwise.exe Uninstall program used by Windows. 6.3 Uninstall Instructions If after installing SnagIt Twin Pack, you find it necessary to remove the software from your computer, perform the following steps: Uninstall instructions for Windows 95 and Windows NT 4.0 1. Run the Windows Control Panel 2. Open the Add/Remove Programs applet from Control Panel. 3. Select SnagIt from the list of applications that can uninstalled by Windows. 4. Click on the Add/Remove button to uninstall SnagIt. Uninstall instructions for Windows NT 3.51 1. In Program Manager, open the program group where you installed SnagIt. 2. Click on the Uninstall SnagIt icon to remove SnagIt from your system. If the uninstall program encounters errors, or if you have Windows 3.x, see the following section for uninstall instructions. 6.4 Manual Uninstall Instructions If you do not have Windows 95, Windows NT 4.0, or encountered a problem during the uninstall, here are the steps you can take to manually uninstall SnagIt from your computer. Uninstall Instructions for Windows 3.1x and WFW 3.1x 1. Start Windows, if you haven't already done so. 2. In Program Manager, find the program group in which SnagIt was installed. Click once on the SnagIt icon to highlight it. Press the delete key. Confirm that you wish to delete the program item. 3. If you selected "Automatically run SnagIt when Windows starts" during installation, delete SnagIt from the Startup group. In Program Manager, find the Startup group. Click once on the SnagIt icon to highlight it. Press the delete key. Confirm that you wish to delete the program item. 4. Run File Manager and change to the directory in which you installed SnagIt. Delete all the files listed in section 6.2. Uninstall Instructions for Windows NT and Windows 95 1. Start Windows, if you haven't already done so. For Windows 95 and Windows NT 4.0 users: 2. From the Start Menu, select Settings and then Taskbar. Now configure your Start Menu Programs by clicking on the Advanced button. 3. Find the program group in which SnagIt/32 was installed. Click once on the SnagIt/32 filename to highlight it. Press the delete key. Confirm that you wish to delete the program item. 4. If you selected "Automatically run SnagIt/32 when Windows starts" during installation, delete SnagIt/32 from the Startup group. Follow step #2 and then find the Startup group. Click once on the SnagIt/32 icon to highlight it. Press the delete key. Confirm that you wish to delete the program item. 5. Run Windows Explorer and change to the directory in which you installed SnagIt/32. Delete all the files listed in section 6.2. For Windows NT 3.51 users: 2. In Program Manager, find the program group in which SnagIt/32 was installed. Click once on the SnagIt/32 icon to highlight it. Press the delete key. Confirm that you wish to delete the program item. 4. If you selected "Automatically run SnagIt/32 when Windows starts" during installation, delete SnagIt/32 from the Startup group. In Program Manager, find the Startup group. Click once on the SnagIt/32 icon to highlight it. Press the delete key. Confirm that you wish to delete the program item. 4. Run File Manager and change to the directory in which you installed SnagIt/32. Delete all the files listed in section 6.2. ---------------------------------------------------------------------- 7. REGISTERING SNAGIT TWIN PACK ---------------------------------------------------------------------- This program and its associated files are part of an evaluation package copyrighted by TechSmith Corporation. SnagIt is not in the public domain. This program must be registered if it is used beyond the 45 day evaluation period. Single-User SnagIt Twin Pack Registration entitles the licensee to install either the 32 bit or the 16 bit version of SnagIt and to switch between the two without further payment. The single-user license price is $39.95. When you register SnagIt Twin Pack, you have the option of requesting a registered version of the software on diskette or of requesting a software key to register the version you have. The software key immediately removes all registration reminder screens. Multi-User SnagIt Twin Pack Registration entitles the licensed organization to install 10 copies of SnagIt, in any combination of 16 bit and 32 bit. A single diskette is shipped along with the multi-user license. The 10-user license price is $200.00. Registration Instructions 1. Select the SnagIt program's Help menu. 2. Select Register SnagIt from the menu. 3. Click on the Registration Form button. Enter your registration information in the fields provided. NOTE: You must specify a name or company name when you register. Your software key will be personalized for that name ONLY. 4. When you are finished, select OK. This will create a text file called REGISTER.TXT in the SnagIt default directory. This is your registration and order form. It includes a price sheet and your Product ID number. 5. Windows Notepad will now open REGISTER.TXT automatically, allowing you to edit and/or print the registration form. While you are editing, please complete any blank items, including quantities, totals, and payment information. DO NOT EDIT THE PRODUCT ID NUMBER. Note that shipping charges are only applicable to diskette orders. 6. Return the registration form, with payment, to TechSmith Corporation by any of the methods described on the form. Upon receipt of your order, TechSmith will generate your diskette or software key. It will then be sent to you by the method of your choice, either e-mail, fax, postal delivery or other. If you have elected to receive a software key, use the following steps to complete the registration process. 7. Select the Help->Register SnagIt menu item. 8. Click on the Enter Software Key button. 9. Enter your registration key, exactly as it is shown, in the field provided. 10. Press OK. Your software is now registered! All the registration reminder screens will be removed. If you have any additional questions or comments, contact TechSmith by e-mail at snagit@techsmith.com. 7.1 CompuServe SWREG Forum You may also register SnagIt Twin Pack using the Shareware Registration Forum on CompuServe (GO SWREG). SWREG Single-User #9459 SWREG Multi-User #9461 7.2 International Distributors Non U.S. customers ordering SnagIt on diskette may contact: Australia Dunson Pty Ltd 32 Elliott Road Dandenong, Victoria Australia 3175 Phone : +61 3 9706 8773 Fax : +61 3 9706 8704 E-Mail : support@dunson.com.au Web : www.dunson.com.au Canada Datamex Technologies Phone: (416) 665-1808 Egghead Software Phone: (604) 688-9984 Stream International Phone: (800) 699-2095 France WinShare SARL Mail: WinShare SARL 46-48 Route de Thionville Zone Maison Neuve 57140-WOIPPY France Phone : (33) 87 30 85 57 Fax : (33) 87 32 37 75 Germany ADN Herner Strasse 299 D-44809, Bochum GERMANY Phone: (492) 34 90 4560 Scandinavia / Benelux CD & E Watercirkel 79 NL-1186 LP Amstelveen Phone : (31) (0)20-6438106 Fax : (31) (0)20-6438106 E-mail : cde@xs4all.nl Internet : http://www.tip.nl/braderie/cde United Kingdom Atlantic Coast plc. The Shareware Village Colyton Devon EX13 6HA England Phone: 01297 552222 Fax: 01297 553366 Countries Not Listed TechSmith Corporation Attn.: SnagIt/32 Sales PO Box 4758 East Lansing, MI 48826-4758 U.S.A. Phone :(517) 333-2100 Fax :(517) 333-1888 E-mail : sales@techsmith.com Internet : http://www.techsmith.com CompuServe : 75226,3136 TechSmith is a member of the Association of Shareware Professionals (ASP). ASP wants to make sure that the shareware principle works for you. If you are unable to resolve a shareware-related problem with an ASP member by contacting the member directly, ASP may be able to help. The ASP Ombudsman can help you resolve a dispute or problem with an ASP member, but does not provide technical support for members' products. If you have a concern with any shareware product which you not been able to resolve with an ASP member, please write to this address: ASP Ombudsman 545 Grover Road Muskegon, MI 49442-9427 U.S.A. TechSmith Corporation Info : info@techsmith.com P.O. Box 4758 WWW : http://www.techsmith.com East Lansing, MI 48826-4758 USA Sales : sales@techsmith.com 517-333-2100 (tel) 517-333-1888 (fax) Thank you for evaluating SnagIt! TechSmith Corporation