Ferguson Enterprises RR1 Box 238 Manchester SD 57353 Voice: 605-546-2366 Fax: 605-546-2212 Dear customer: Thank you for your interest in our company. Enclosed, is the information you requested, along with a catalog of the products we carry. There are many other items here in our store, which are not presently listed in our current catalog. At ferguson enterprises, we make every attempt to satisfy our customers. After all, our interest is in serving you. If there is a program that you are interested in, and you aren't sure if it works well with speech, tell us about it, and we'll make every attempt to purchase that program so that we may find out, if it can be adapted to speech. Our goal is to provide the best service possible. Therefore, we offer a 24-hour turn-around time on all computer repairs, as we carry replacement parts. All internal computer hardware will be installed at our store and tested before leaving our store. All software which you purchase from us will be installed on your harddrive, and all origional copies, and manuals will be shipped with your equipment. All equipment and software will be fully insurred when shipped from our store to you. When you purchase from us, your software disks are labeled in braille for you, simple operating and installation instructions are provided for you in braille, cassette, or large print, the front and back of your computer is labeled in braille for you. We will even register your software for you, all at no extra charge to you. All orders must be prepaid. (See catalog for ordering instructions.) For a demo of ASAP (Automatic Screen Access Program), or VocalEyes, please call or write, and specify which size of disk. Many of the products listed in our catalog have some detailed information. We look forward to serving you as our customer. Thank you very much. Sincerely Yours, Vernon P Ferguson Owner