H A Y E S S Y S O P P R O G R A M Hayes Microcomputer Products, Inc P.O. Box 105203 Atlanta, Georgia 30348 (404)840-9200 Telex 703500 HAYES USA FAX: (404)449-0087 BBS: (404)HI-MODEM (446-6336) Dear SysOp, Thank you for inquiring about the Hayes SysOp Program! The Hayes SysOp Program offers a very attractive full featured program for BBS System Operators. The Program includes special SysOp pricing for qualified SysOps to purchase hardware and software directly from Hayes at prices significantly lower than retail pricing. Hayes Online (1-404-HI-MODEM) is your online source for Hayes Technical Support, product information and updates. This allows you full access to all the technical notes and bulletins within the Hayes File Library. Once registered and we receive your order for any Hayes high speed modem, you will be granted access to the SysOp's Forum where we post information and special offers available only to Hayes SysOps. Hayes Online also contains a variety of SIGs with files and information on most of the popular BBS software packages. Hayes maintains close contact with many BBS software authors and other software developers within the BBS community to insure full-functionality when used with their communications products. The Hayes Sysop Program features the Hayes OPTIMA 288 V.34/V.FC + FAX. This external data + fax modem supports ITU-T V.34 and industry standard V.Fast Class (V.FC) for 28,800 bit/s (28.8 kbit/s) data transmission; ITU-T V.42 bis data compression; ITU-T V.42 error-control; and Group 3 fax using V.17 for 14,400 bit/s (14.4 kbit/s) fax transmission. This product is fully compatible with the installed base of V.32 bis (14.4 kbit/s), V.32 (9600 bit/s) and V.22 bis (2400 bit/s) modems. The special Sysop program price on these units is $259 for external and $249 for the internal. This offer expires March 31, 1995. Thank you for considering a Hayes modem for your BBS! ------------------------------------------------------------- Advantages of Hayes SysOp Program --------------------------------- Here are some of the things that make the Hayes SysOp Program the best in the industry: --Hayes will provide free pre-ship exchange for modems requiring service for Sysops. --Hayes offers the opportunity for Sysops to earn incentives by selling Hayes products to their users. Details about this program are available in the Hayes Sysops Forum on Hayes Online. --Hayes does not require (or even request) that SysOps maintain an area or bulletin on their BBS for advertising or marketing by Hayes. --Hayes does not require logon credit or even the identification of modem type. (However, we think SysOps will be proud to display the use of Hayes modems). --Hayes does not require written consent for a SysOp to sell their modem(s) if no longer providing a BBS or upgrading. --Hayes accepts Visa and Mastercard as well as checks and money orders. --Hayes has provisions for new BBSes for those who cannot meet the 6 month requirement.** (See note) --Fast service: Most orders are processed and shipped within 1-2 weeks of receipt. (Subject to product availability.) --When purchasing a Hayes modem the Sysop receives full support and service from the best Customer Support organization in the communications industry. --Hayes Online Services may be reached for technical support over a variety of popular online services and networks including Compuserve, Fidonet, ILink and many others. Representations, Warranties, Undertakings and Acknowledgements of Buyer Bulletin Board Operator/SYSOP Program 1. If the Buyer is a bulletin board operator, the Buyer represents and warrants to Hayes that the Products purchased under the Order shall be used by Buyer in connection with the operation of Buyer's bulletin board. The Buyer will use the Products for no other purposes whatsoever, including, without limitation, resale. 2. If the Buyer is a bulletin board operator, the Buyer represents and warrants to Hayes that its bulletin board has been in continuous service for the six (6) month period immediately prior to the Order Date set forth on the Order; Buyer further represents and warrants to Hayes that it currently receives a minimum of fifty (50) calls per week or two hundred (200) calls per month from members of the bulletin board. Only fulltime systems running 24 hours a day, 7 days a week will be qualified. Hayes may make provisions for new boards, but these are solely at the discretion of Hayes, leave a message to the sysop on Online With Hayes for more information.** 3. The Buyer acknowledges that a maximum purchase of four (4) units of Hayes Products are offered to Buyer on the first order. Additional units may be available at the discretion of Hayes for use with verifiable multiline systems over 4 nodes. 4. The Buyer agrees to complete the Bulletin Board Questionnaire and return it and the Order to Hayes at the following address: Hayes Microcomputer Products, Inc. Attn: Hayes SYSOP Coordinator Post Office Box 105203 Atlanta, Georgia 30348 FAX: 404-449-0087 Buyer acknowledges that Seller is under no obligation to ship any of the Products ordered until the Questionnaire has been received and qualified by Hayes. **For a new BBS (i.e. those that have not yet been operational for at least 6 months) to be considered for qualification for the Sysop program, the BBS must at least already be fully operational with it's own dedicated phone line and be running a registered version of qualified BBS software. Hayes may request proof of BBS software registration as well as copies of phone bills or other documentation as needed to substantiate proof of BBS's operation. Approved Sysop Price List - Effective 01/06/95 Hayes Part # Hayes Product / Description MSRP Sysop Price ------------------------------------------------------------------------------- 08-02349 Hayes OPTIMA 288 V.34/V.FC + FAX (external) 579.00 259.00 08-02021 Hayes OPTIMA 288B V.FC + FAX (internal) 499.00 249.00 08-01291 Hayes ISDN System Adapter 1199.00 450.00 08-01342 Hayes ESP Comm. Accelerator (Single Port) 99.00 69.00 08-01343 Hayes ESP Comm. Accelerator (Dual Port) 149.00 89.00 08-01355 Hayes ESP Comm. Accelerator (Microchannel) 199.00 109.00 08-01356 Hayes ESP Comm. Accelerator (8 port ISA) 699.00 349.00 (Leave feedback as you logoff of Hayes Online BBS for pricing on any other Hayes product) (Send this section to Hayes) Questionnaire Bulletin Board Operator/SYSOP Program -------------------------------------------------------------------------- Return to: Hayes Microcomputer Products, Inc. Attn: Sysop Support Coordinator P.O. BOX 105203 Atlanta, Georgia 30348 FAX 404-449-0087 Bulletin Board Name__________________________________________________ SYSOP Name___________________________________________________________ BBS Address__________________________________________________________ City/State/Province/Zip (Postal Code)________________________________ Daytime Phone ( )__________________________________________________ Fax Phone ( )______________________________________________________ Bulletin Board Phone(s) ( )________________________________________ Would you like your BBS phone published in the Hayes BBS List?_______ USER GROUP AFFILIATION (optional) Name of Group________________________________________________________ Address______________________________________________________________ City/State/Province/Zip (Postal Code)________________________________ Officer or Contact_________________________ Phone ( )______________ BULLETIN BOARD INFORMATION General subjects of information provided by the Bulletin Board: _____________________________________________________________________ _____________________________________________________________________ Hobby or Commercial?_________________________________________________ Which operating system does the BBS use?(DOS, Windows, Mac, LAN, etc) _____________________________________________________________________ What BBS software is in use?_________________________________________ How long has the BBS been in service?________________________________ How many lines are currently dedicated to the BBS?___________________ What modem(s) are you using now?_____________________________________ Are there any periods of time where BBS is down for routine maintenance (netmail processing, etc)? If so, please list these periods so we do not attempt to verify during those hours: _____________________________________________________________________ Average number of calls received per month:__________________________ Approximate number of users:_________________________________________ So that we may call into the system YOU MUST PROVIDE AN ESTABLISHED LOGIN ID. Your order will not be processed unless you provide us a pre-established LOGON. Please remember that even if you are running an open system, we verify an enormous number of BBSs each day and we are not able to spend time answering registration questions. Enter LOGON ID: _____________________________________________________ _____________________________________________________________________ _____________________________________________________________________ (Send this section to Hayes) Model Number Desired Quantity Subtotal _______________________________________________________________________ _______________________________________________________________________ _______________________________________________________________________ SUBTOTAL : ________ GA Customers add 5% sales tax/CA Customers add 8.25% sales tax:________ $10.00 PER ITEM FOR SHIPPING : __________ x $10 =________ *All orders shipped 2nd Day Air* Total Order: ___________ *** SPECIAL NOTE FOR CANADIAN SYSOPS: *** You will be responsible for paying provincial sales tax (Ontario customers only) and GST as prescribed by law. Canadians should NOT submit U.S. Funds, please call Hayes Canada at 519-746-5000 to check on price in Canadian funds and more information. SOLD TO: (Please print or type) BBS Name:____________________________________________________ Customer Name:_______________________________________________ Customer Address:____________________________________________ City/State/Province/Zip (Postal Code):___________________________________ Shipping address (if different):_________________________________________ _________________________________________________________________________ Order Date:______________________________________________________________ Payment Terms: Payment for the entire amount of the [ ] Check PLEASE CHECK purchase must be included with this [ ] Money Order ONE BOX order form. You may pay by check, [ ] MasterCard (U.S. only) money order, MasterCard, or VISA. [ ] VISA Credit Card #: _______________________________________ Expiration Date: _____________________________________ Signature: ________________________________________________ (Must complete if paying by credit card) Hayes reserves the right to, at its sole discretion, terminate or modify the terms of this offer at any time without prior notification. This offer is good in the United States and Canada only. Offer void where prohibited by law. All offers subject to availability.