Your program (Applock,Keepout, OverSeer, KDeskTop) creates a file that stores your password that is not located in the Programs' directory for security reasons. Read below to see how to correct your problem. Remember to note your new password in a safe and easy to find place !!! To reset your program to default: Use the attached fie PATCH.EXE. (PMPATCH, KPATCH or PATCH) Run the attached program PATCH.EXE. First copy patch.exe to your C drive. Double-click or start PATCH from the FILE|RUN menu. Patch starts as an icon. Click the icon to see the system menu, then click Run Patch.... After about 15 seconds, a message should pop up saying whether the operation was completed or not. If the program worked, start your program and use the default password. All should be well and you can reset your new password. Let me know if you have any problems. Dave Anaplastic Software