±±±±±±±±±±±±±±±±±±±±±±±±±±±±±±±±±±±±±±±± GETTING STARTED AND TECH SUPPORT ±±±±±±±±±±±±±±±±±±±±±±±±±±±±±±±±±±±±±±±± Game Requirements ßßßßßßßßßßßßßßßßß Teen Agent requires: --> 286/386/486/Pentium. --> MS DOS 5.0 or better. --> 570 kilobytes of free RAM (or 500 kilobytes without sound). --> VGA/MCGA/SVGA/XVGA graphic card. --> Hard disk (4 megabytes for shareware version, 14 megabytes for full, registered version). supports: --> Mouse/keyboard or both (at the same time!). --> PC Speaker/AdLib/Covox for digitized sound effects! --> SoundBlaster/SoundBlaster Pro for digitized music and sound! --> Gravis Ultrasound for digitized music and sound in full stereo! Setup ßßßßß Before you can start Teen Agent, you must run SOUNDSET in order to configure your sound card. To start the sound configuration program: Switch to the drive and directory that contains Teen Agent. For example: C: CD \TEENAGNT Type SOUNDSET ** NOTE: The SOUNDSET program only needs to be run the first time you play, ** ** or any time that you want to CHANGE your configuration. ** Starting The Game ßßßßßßßßßßßßßßßßß Starting From MS-DOS -------------------- Once you have setup your sound card using the SOUNDSET program, you're ready to run the game. Get into the directory where you have installed Teen Agent ( e.g. CD \TEENAGNT ) and type TEENAGNT. Running the Game From Windows ----------------------------- In all of our testing, Teen Agent runs quite well from Microsoft Windows. We do, however, recommend running Teen Agent from DOS to allow the game full use of system resources. To exit Windows, use the 'File' menu in the Program Manager and select 'Exit Windows...'. If you must launch Teen Agent from the Windows environment, use the TEENAGNT.PIF as opposed to TEENAGNT.EXE. Running the Game From OS/2 -------------------------- We recommend that you run Teen Agent from DOS only. However, if you decide to run the game from OS/2, here are a few settings to try. These settings allow Teen Agent to run on our machines using OS/2 Warp. Please note that your results may be different depending on your version of OS/2 and your specific computer configuration. AUDIO_ADAPTER_SHARING = REQUIRED COM_DIRECT_ACCESS = OFF COM_HOLD = OFF COM_RECEIVE_BUFFER_FLUSH = NONE COM_SELECT = ALL DOS_AUTOEXEC = * DOS_BACKGROUND_EXECUTION = OFF DOS_BREAK = OFF DOS_DEVICE = * DOS_FCBS = 16 DOS_FCBS_KEEP = 8 DOS_FILES = 30 DOS_HIGH = ON DOS_LASTDRIVE = Z DOS_RMSIZE = 640 DOS_SHELL = * DOS_STARTUP_DRIVE = * DOS_UMB = ON DOS_VERSION = * DPMI_DOS_API = DISABLED DPMI_MEMORY_LIMIT = 0 DPMI_NETWORK_BUFF_SIZE = 1 EMS_FRAME_LOCATION = NONE EMS_HIGH_OS_MAP_REGION = 0 EMS_LOW_OS_MAP_REGION = 0 EMS_MEMORY_LIMIT = 0 HW_NOSOUND = OFF HW_ROM_TO_RAM = OFF HW_TIMER = ON IDLE_SECONDS = 0 IDLE_SENSITIVITY = 100 INT_DURING_IO = ON KBD_ALTHOME_BYPASS = ON KBD_BUFFER_EXTEND = OFF KBD_CTRL_BYPASS = NONE KBD_RATE_LOCK = OFF MEM_EXCLUDE_REGIONS = * MEM_INCLUDE_REGIONS = * MOUSE_EXCLUSIVE_ACCESS = ON PRINT_SEPARATE_OUTPUT = * PRINT_TIMEOUT = * SESSION_PRIORITY = 32 VIDEO_8514A_XGA_IOTRAP = OFF VIDEO_FASTPASTE = OFF VIDEO_MODE_RESTRICTION = NONE VIDEO_ONDEMAND_MEMORY = OFF VIDEO_RETRACE_EMULATION = OFF VIDEO_ROM_EMULATION = OFF VIDEO_SWITCH_NOTIFICATION = OFF VIDEO_WINDOW_REFRESH = 1 XMS_HANDLES = 0 XMS_MEMORY_LIMIT = 0 XMS_MINIMUM_HMA = 0 Please note that an asterisk (*) denotes the default setting. Not Enough Memory ßßßßßßßßßßßßßßßßß Teen Agent requires at least 570K of free DOS memory. When you run the program, it will check how much memory is available and exit if there is insufficient memory to play the game. 1. If you are using a DOS Shell, exit from this shell and run the game from DOS only. 2. If you are launching Teen Agent from Windows and get a memory error, you must exit Windows and run the game from DOS only. 3. If you are completely in DOS and still do not have enough free memory to run the game, you must either boot your computer clean or unload some of your TSR's and/or device drivers. We'll tackle booting your computer clean. Booting clean using DOS 6.00 or better -------------------------------------- MS DOS 6.00 has a special built in function that makes it very easy to boot your computer clean. When first booting your computer, MS DOS will display the message "Starting MS-DOS...". When you see this message, hit your F5 key. This will bypass your AUTOEXEC.BAT and CONFIG.SYS thereby allowing your computer to boot without memory managers and TSRs. Booting clean using a boot disk ------------------------------- If you have a version of MS DOS below MS DOS 6.00, then you must create a special boot disk. This boot disk will allow your computer to boot without any memory managers, drivers, or TSRs. Here is how you create your boot disk: I. Find a blank disk and place it in your floppy drive A: II. Type the command: FORMAT A: /S III. Once the format is complete, you will have a bootable floppy. Now, to boot clean from a bootable floppy: I. Place the disk in drive A: and reset your computer. II. Patiently wait while your computer boots from the floppy disk. Once it is finished, you must change to your hard disk drive by typing the drive letter. For example, C: III. Enter the directory where you installed Teen Agent ( e.g. CD \TEENAGNT ) and type TEENAGNT to start the game. Common Problems and Solutions ßßßßßßßßßßßßßßßßßßßßßßßßßßßßß PROB: I chose a sound card, however, the music does not play ------------------------------------------------------------ This is a sound card related problem. You have chosen an incorrect sound setting for your sound card. You must re-run the SOUNDSET program and choose the proper sound card address, dma channel, and irq. Please check your sound card manuals for more information regarding these settings. How To Contact The Union Logic Technical Support Department ßßßßßßßßßßßßßßßßßßßßßßßßßßßßßßßßßßßßßßßßßßßßßßßßßßßßßßßßßßß If you have any problems that you cannot resolve using this document, our technical support department is ready to give you as much help as we possibly can. Here are 4 ways to contact technical support: 1. You can fax our technical support department 24 hours per day at this number: (613)599-7245. 2. If you are an Internet user, contact our technical support department by emailing to this address: unlogic@globalx.net Please address your question or comment to 'technical support'. . 3. Our technical support people are available to answer your call Monday through Friday between the hours of 9:00AM and 5:00PM Eastern Standard Time. 4. And, of coarse, you can reach us by mail at: Technical Support Union Logic Software Publishing, Inc. P.O. Box 31039 100 Bayshore Drive Nepean, Ontario, Canada K2B 8S8 [ END OF DOCUMENT ]