Customer Feedback Form

We appreciate your feedback, and we would like to here from you 
if you are experiencing a problem with our hardware or software.  
Please fill out this form completely including all system information.  
Specific information will allow us to quickly respond to any issues 
you bring up.  If you need more room on the form, include an extra 
sheet of paper.  Attach any relevant materials you see fit.

Please return this form by:
#9 BBS: e-mail to 9QA (attach any files to the e-mail message)
Internet: e-mail to QA@nine.com
CompuServe: e-mail to 75402,1246
Fax: Address the fax to QA at (617) 674 2919.  Please do not fax more 
than 5 pages.  If you would like to supply more information, please 
send it to us via one of the other methods listed.
Mail: Address the mail to Quality Assurance at the address above.

Name_____________________________________________________________
Company__________________________________________________________
Address___________________________________________________________
#9 BBS user name__________________________________________________

Phone____________________________________________________________ 
Compuserve ID_____________________________________________________
Fax______________________________________________________________ 
Internet address____________________________________________________

#9 Product______________________________________________________
Operating System________________________________________________
#9 Product Serial Number__________________________________________ 
#9 Driver disk version____________________________________________
#9 BIOS version____________________________________________

Computer_______________________________________________________
Processor (e.g. Intel Pentium 90) ____________________________________
Computer RAM (e.g. 16 MB) ________________________________________
Memory Manager (e.g. EMM386, QEMM, 386MAX) ______________________
_______________________________________________________________

Peripherals (Monitor, Printer, Sound Card, Modem, Printer, etc.) 
_______________________________________________________________
_______________________________________________________________
_______________________________________________________________

Most Common Applications Used
_______________________________________________________________
_______________________________________________________________
_______________________________________________________________

On the back of this form, please describe the steps to reproduce 
the problem you are experiencing.  Be VERY specific in describing 
the steps which cause the problem and the exact results.  THANK 
YOU FOR TAKING THE TIME TO GIVE US YOUR FEEDBACK!!

Does VGA work ok?_______________________________________________

Resolutions / refresh rates where problem occurs?
_______________________________________________________________

Steps to reproduce the problem you are seeing: