FAQ (Frequently Asked Questions About Our Magazine Service) American Family Publishers advertises "no lower prices to the general public--guaranteed!" Why are your prices so much lower? Publishers do not permit us to sell magazines to the general public. We supply magazines only to reception rooms, other waiting areas where many readers are likely to look at each issue, corporate accounts and clubs. In cooperation with your BBS, members may qualify for reception room/trade rates. How long will it be before I get my first issue or my label will show a renewal? A new subscription takes an average of 6 to 14 weeks to commence or for the label to show your renewal. You will not get service any faster from any other place. The same day we receive your magazine order we electronically submit it. Most publishers pre-label 1 or 2 issues ahead; a weekly is faster starting than monthly or bi-monthly titles. How do I know you received my fax, e-mail or postal mailed order? We send you an acknowledgement and confirmation of your order the same day we receive it. Occasionally we receive an incomplete fax without an I.D. phone number or address that we can fax or write you back for complete information. In the event you do not receive a confirmation from us within 5-days, please re-fax or mail your order. What happens if an issue fails to come or I don't get service as promised? Our business is service to you. If you don't get an issue, or service does not start after 90 days, write, fax or e-mail us. We promise to respond promptly. If you miss an issue after service starts, we'll arrange to get you a copy. Why are magazines from you less expensive? Are we getting the same number of issues as if buying directly from the publisher? Are they sent the same day as the publisher would? We sell magazines without merchandise giveaways or other expensive ad programs like order stamps and payment plans--just the bare bones to get the offer to you. You're getting the same subscription, same number of issues, as if purchased anywhere else. Your magazine is sent the same day of the month for delivery when the publisher sends all magazines, as they come from the same place. I get other subscriptions not shown here? Do you have them and can I get special reception room rates on those too? We may have them as we add titles weekly. Write, fax or e-mail RRS, and they can advise you. We do not list READERS DIGEST or TV GUIDE as we cannot obtain these at discount. Can magazines be sent out-of-country to Canada, Europe, Asia, South America addresses? Many publishers will ship to out-of-country addresses for additional postage required by the postal service. Please let us know the address and we will advise availability and the added postage needed. It varies in accord with the number of issues published annually and weight of the magazine, but averages about $1.00 per issue. Any questions or concerns, please fax RRS (800)909-2323, use internet e-mail: support@rrs.com, or write, Reception Room Service, 911 Cooks Brook, Cooks Falls, NY 12776. Low prices of some titles made possible by subsidy from your BBS or advertiser. All prices subject to change by publishers without advance notice--in this case we will let you know before charging you anything but the price shown. Please check you BBS for our latest listing as we update files several times a year. Look for special offers regularly that can be obtained by sending internet e-mail to specials@rrs.com, which will return an "infobot" of current offers to your e-mail address. You always pay less for magazines, because we have no expensive stamps to print for you to paste on, no payment plans, no premium offers that you pay for, no telemarketing sales commissions to pay or any ad gimmicks--just the positive LOWEST bottom line PRICE on ANY magazine SUBSCRIPTION ANYWHERE, along with prompt service, all made available to you as a member of your BBS. Order all your magazines from this BBS with the convenience of getting all magazines from one source knowing you are paying the absolute lowest prices anywhere on magazine subscriptions.