Instructions for using Winfax Lite/Pro 2.0 and Silent Answer You must locate the two devices on separate extensions to make silent answer work correctly. This means you can not plug the answering machine into the modem or vise versa. You can split a single extension with a duplex jack adapter. Radio Shack commonly carries these, part number 279-357, for $4.49. (From my current catalog) The other important factor is that you must install the Class2 option, otherwise this will not work. 1. Run Winfax Administrator 2. Choose "Fax" 3. Choose "Setup" 4. Choose "More" 5. Change/Add to "Init String" to AT+FAA=2 6. Choose "OK" 7. Choose "OK" 8. Choose "Receive" 9. Choose "Receive Setup" 10. Choose "Automatic Reception Enabled" Change "Number of Rings till Answer" to 2 more rings then answering machine or what ever device will pick up the phone first. I have my answering machine set for 3 rings and Winfax for 5 rings. This value may vary and will probably require some initial trial and error. Note: The device that is picking up the line initially must answer after the second ring. This means you should set it to answer on 3 rings for best results. Instructions for using Winfax Pro 3.0 and Silent Answer Requires same placement of the phone devices as Winfax Lite/Pro 2.0. Also requires you install the Class2 option, otherwise this will not work either. 1. Run Winfax Pro 2. Choose "Fax" 3. Choose "Program Setup" 4. Choose "Fax/Modem" 5. Change "Modem Initialization String" to AT&F&C1&D2&K4S95=44+FAA=2\ 6. Change "Modem Reset String" to ATZ\ 7. Choose "OK" 8. Choose "OK" 9. Choose "Receive" 10. Choose "Receive Setup" 10. Choose "Automatic Reception Enabled" Change "Number of Rings till Answer" to 2 more rings then answering machine or what ever device will pick up the phone first. I have my answering machine set for 3 rings and Winfax for 5 rings. This value may vary and will probably require some initial trial and error. Note: The device that is picking up the line initially must answer after the second ring. This means you should set it to 3 for best results. Hope that helps and happy hacking..... Supra Tech Support