Subject:  TIDB Error . . . . . . . . . . . . . . . . .  
Date:     4/13/89  . . . . . . . . . . . . . . . . . . 

PROBLEM:    Card #1425 of the TIDB states that the PC/AT and
            MODELS 50, 60, 70, & 80 are the machines supported on
            ELS-2 in the dedicated mode.  This is an error as
            dedicated ELS-2 is 8086-based.  
 
SOLUTION:   Only 8086 machines are actually supported on dedicated
            ELS-2. 
 

FYI # 041389la 
Subject:  WordPerfect 4.2 & 5.0 Error Messages . . . . 
Date:     April 13, 1989 . . . . . . . . . . . . . . .


GENERAL INFORMATION:  We recently tested WordPerfect v4.2 and     
                      5.0 under the following circumstances:  We   
                      retrieved a file into WP.  Then we pressed F5
                      (list files) and attempted to copy, print,
                      rename, and delete that same file from the
                      list files screen. The following is a list of the
                      error messages that are returned: 
 
                        Delete: 
                                  4.2 - file not found 
                                  5.0 - file not found 
                        Rename: 
                                  4.2 - file is locked 
                                  5.0 - can't rename file 
                        Print: 
                                  4.2 - file is locked 
                                  5.0 - incompatible file format 
                        Copy: 
                                  4.2 - file is locked 
                                  5.0 - no error message (the file 
                                  will be copied to the specified 
                                  directory.) 
 
                      If no file is retrieved into WP and F5 (list
                      files) is pressed and then we attempt to copy
                      a file to a directory on the network where
                      we have no rights, the following are the
                      error messages returned: 
 
                                  4.2 - file is locked 
                                  5.0 - access denied 
 
COMMENTS:             WordPerfect 4.2 correctly returns a "file is
                      locked" error message when a file is open and
                      certain operations are attempted from within
                      WP's list files on that file.  WP 5.0 will also
                      return error messages under similar
                      circumstances; however, 5.0's error messages
                      are somewhat more descriptive. 
 
                      THESE ERROR MESSAGES ARE NOT BUGS! 
 

  FYI #  041489dl 
Subject:  Btrieve 5.0 & NetWare SQL 2.01 . . . . . . . 
Date:     April 13, 1989 . . . . . . . . . . . . . . .
 
OS VERSION:  SFT 2.15 
 
PROBLEM:    If the Btrieve 5.0 VAP and the NetWare SQL 2.01 VAP
            are installed on a 2.15 server, the server will hang
            when an attempt is made to enter a command at the
            file server console. 
 
SOLUTION:   Obtain the SQL patches from Novell of Austin or from
            Dianne Lowrey or Steve Cruser. 
 Subject:  Printing on a 2.15 Server . . . . . . . . . .
Date:     14 April 1989 . . . . . . . . . . . . . . . . 
 
THIS INFORMATION HAS NOT BEEN VERIFIED BY NOVELL.

OS VERSION:  SFT 2.15 
REVISION:   Not known 
 
PROBLEM:    One of our customers was using WordStar 5 on a
            NetWare v2.12 network, with an AST386 server and a
            QMS laser printer.  Wordstar 5 correctly printed
            documents of 40 pages via the spooler.  He used both
            HP Laserjet and postscript modes with no problems. 
 
            When he upgraded to v2.15, he lost characters in HP
            mode, and in postscript mode, the printout stopped after
            4-5 pages.  He intercepted the spool file, and
            NPRINTed this file correctly on the QMS printer in
            postscript mode when attached to a workstation. 
 
SOLUTION:   When he upgraded, he also changed the server from
            AST386 to AST386C.  This server used caching. When he
            disabled caching, the problem went away. 
 

FYI # 041489gj 
Subject:  AST 286 Premium . . . . . . . . . . . . . . . 
Date:     04/14/89  . . . . . . . . . . . . . . . . . .


THIS INFORMATION HAS NOT BEEN VERIFIED BY NOVELL.

GENERAL INFORMATION:  The AST Premium 286 is not an interrupt
                      driven machine. 
 
PROBLEM:              Many users load memory resident programs
                      which require an interrupt (ie., PS Print from
                      Brightwork).
 
SOLUTION:             AST provides a board called Mini I.O. to
                      allow use of interrupts. 
 
COMMENTS:             The AST 386 is interrupt driven.
 

FYI # 041489va 
Subject:  OS/2 1.1 and 3C523 Driver . . . . . . . . . .
Date:     04/14/89  . . . . . . . . . . . . . . . . . . 

OS VERSION:  2.1x 
 
GENERAL INFORMATION:  If the 3c523 driver fails, a user may
                      experience  a register dump.  These traps
                      were put in for bug detection and were never
                      removed.  A user might see something like- 

                      TRAP003** 
                           .....register dump... 
 
                      TRAP006** 
                           .....register dump.. 
 
 
 
                      These drivers will be updated soon. 
 
FYI # 041489va1 
Subject:  NetWare Assurance . . . . . . . . . . . . . .
Date:     4/14/89 . . . . . . . . . . . . . . . . . . .
 
 
GENERAL INFORMATION:  Just to let everyone know some information
                      about NetWare Assurance:  It will be shipped
                      with all our products as an option that
                      customers can buy which will basically give
                      them upgrades within their family of
                      products for a year.  It should have no effect
                      on Novell's service and support since it
                      requires the end user to have upgrades
                      installed by a CNE. 
 
                      The bottom line here is that this is a sales
                      program which doesn't affect Novell's service
                      and support, but something that you might
                      need to know. 


FYI # 041489gn 
Subject:  ELS I and Epson Equity 2+ . . . . . . . . . .
Date:     April 17, 1989  . . . . . . . . . . . . . . . 

THIS INFORMATION HAS NOT BEEN VERIFIED BY NOVELL.

OS VERSION  : 2.0a 

PROBLEM:         When ELS I, RXNET is run on an Epson Equity 2+
                 in non-dedicated mode, the server returns the
                 error "time out from non-disk process". 
 
SOLUTION:        When this occurs, run SCONFIG on the O/S,
                 changing the default IRQ 2 to IRQ 3. 
 
COMMENTS:        Epson has placed SCONFIG on their Tech Support
                 BBS, where their customers can get it free. 
 

FYI # 041789ew 
Subject:  Local Drives . . . . . . . . . . . . . . . . 
Date:     25-Apr-89  . . . . . . . . . . . . . . . . .

 
GENERAL INFORMATION:  Somewhere between NetWare v2.0a and v2.15
                      it was decided to preserve the local path
                      environment upon login.  This means that if
                      you put local drives in your login script i.e.
                      'map s16:=C:\general' and login multiple
                      times, the mapping to C:\general will be
                      duplicated everytime you log in. 
 
                      The idea is to not put local drives in the
                      login script unless they are enclosed in an IF
                      loop.  There were apparently complaints about
                      login destroying the local path environment
                      that AUTOEXEC.BAT had set up.  This means,
                      of course, that any path you create for a
                      standalone environment will also be part of
                      your network environment. 
 

FYI # 041989sd 
Subject:  NE1000 Remote Boot ROM Revisions . . . . . . 
Date:     4/20/89  . . . . . . . . . . . . . . . . . .

THIS INFORMATION HAS NOT BEEN VERIFIED BY NOVELL.

OS VERSION:  2.1X (Testing performed on Advanced NetWare v2.12
             Rev. A) 
 
GENERAL INFORMATION:  Configuration Options available when using
                      remote reset to boot an NE-1000 card vary,
                      depending on the revision of the card
                      (NE-1000 or NE-1000a) and/or the revision of
                      the boot prom. (rev. A, B, C, or D) 
 
PROBLEM:              Knowing what options are available, or which
                      options will even work is confusing to end
                      users.  The card, or the prom may appear to
                      be defetive if the wrong option is chosen. 
 
SOLUTION:             The following information may help clear up
                      some of the confusion on the matter. 
 
                      -Rev. A prom can only be used when card
                      and shell are configured for default option
                      (option 0). Regardless of revision of the
                      NE-1000 card. 

                      -Rev. B prom will support options
                      0,2,3,5,6,8,or 9 on the NE-1000 card and
                      options 0,2,or 5 on the NE-1000A card. 

                      -Rev. C & D are functionally the same
                      according to Engineering. (However only the
                      rev. D prom was available) It will support
                      options 0 or 9 on both the NE-1000 and
                      NE-1000A. Option 2 returns "Error finding
                      server" when using rev D. All other options
                      return "INVALID ROM OPTION". 
 
                      The "Base Memory Address Settings for
                      Remote Reset"  selected on the card
                      determine which option the card and shell
                      must be set up for. For example if the
                      address CC00h is set on the NE-1000 when
                      using rev. B prom., the card and the shell
                      must be configured for option 5. If CC00h is
                      set on the NE-1000 when using rev. D prom.,
                      the card and shell must be configured for
                      option 9. 
 

 
NE-1000 (Assembly 950-054401) 
Rev. B Boot Prom               Rev. D Boot Prom 
Base Mem. Address  Option      Base Mem. Address     Option 

C800                0          C800                      0 
CA00                6          CA00      INVALID ROM OPTION 
CC00                5          CC00                      9 
CE00                3          CE00      INVALID ROM OPTION 
D000                2          D000      OPT. 2 ERROR FINDING 
                                         SERVER 
D200                8          D200      INVALID ROM OPTION 
D400               *11         D400      INVALID ROM OPTION 
                   (NOT SUPP)       
D600                9          D600           "    " 
D800                0          D800           "    " 
DA00                6          DA00           "    " 
DC00                5          DC00           "    " 
DE00                3          DE00           "    " 
 
 
 
NE-1000A (Assembly 810-160-001) 
Rev. B Boot Prom               Rev. D Boot Prom 
Base Mem. Address  Option      Base Mem. Address     Option 

C800                0          C800                     0 
CC00                5          CC00                     9 
D000                2          D000      Opt. 2 Error Finding    
Server 
D400               *11         D400      INVALID ROM OPTION 
                   (NOT SUPP)

*See Technical Bulletin #1-222 for more information. 
 
 
COMMENTS:                  This was performed on an 80286 based
                           machine. PC's may be different. 
 
FYI # 042089dc 
Subject:  No Free Connections Slots and SMC PC500 Cards
Date:     4/24/89 . . . . . . . . . . . . . . . . . . .


PROBLEM:    SMCs PC500 card has caused service processes to go
            down to 1 or 0.  Then we get the "No Free Connection
            Slots" error. 
 
SOLUTION:   There is a file on SMCs bulletin board called
            "PC51K.ARC" and is accessible through CompuServe. 
            To access on CompuServe, just type GO SMC.  Evidently
            this patch gives a 1 K Memory frame. 
 

 
FYI # 042489mr 
Subject:  Errata Sheet for NetWare Requestor for OS/2 v.1
Date:     26 April 1989 . . . . . . . . . . . . 


GENERAL INFORMATION:  The NetWare Requester for OS/2 v1.1
                      Developer Release contains an errata sheet
                      with incorrect instructions.  The second
                      paragraph of the errata reads as follows and
                      is INCORRECT:
 
                      "The NET.CFG file should not have any
                      leading white space (tabs, spaces) on any line. 
                      This supercedes other instructions which
                      indicate that options under each heading
                      should be indented." 
 
                      Please advise everyone using the v1.1
                      Requester to ignore the above paragraph. 
                      The NET.CFG file is properly documented in
                      the Manual that accompanies the kit.  There
                      MUST be leading white spaces (tabs or
                      spaces)preceding the option lines in the
                      NET.CFG file.  Option lines without leading
                      white spaces will be ignored. 
  
                      The NET.CFG file is therefore only necessary
                      for non-default settings, and does not apply
                      where the requester has been installed
                      entirely using default settings. 
 
                      All OS/2 users running on RXNET need to be
                      aware of this issue, since the RXNET driver
                      uses non-default settings.  
 

FYI # 042589db 
Subject:  Bad Documentation - Hard Disk/Tape Drive Manual 
Date:     4/25/89 . . . . . . . . . . . . . . . . . . .
 
PROBLEM:    We could not get our system to recognize the second
            drive in a subsystem. 
 
SOLUTION:   Make sure that you are reading the right documentation. 
            The HARD DISK AND TAPE DRIVE INSTALLATION
            manual (Page 4-17) shows that jumper J7 on a Maxtor
            1140 should be jumped on pins 3 and 4 for drive 1. 
            This is incorrect.  They should be set on pins 4 and 5
            (see page 31 in the HARDWARE READY REFERENCE
            manual). 
 

 
FYI # 042589mr 
Subject:  Memory Problems Clarification . . . . . . . .
Date:     4-26-89 . . . . . . . . . . . . . . . . . . .

GENERAL INFORMATION:  This is to clarify the information on the
                      Memory problems.  Our 286 and 386 products
                      have no memory between 640K and 1024K. 
                      This memory is mapped in the hardware to
                      begin at 1024K.  Most machines with over
                      640K on board are adressed in this manner
                      (i.e. our 286a and 386a memory goes from 0
                      to 640K skips to 1024K up to 1408K) which
                      allows backward compatibility with the
                      8088/8086 family.  This allows the use of one
                      type of DRAM chips (256K) in manufacturing
                      where otherwise both 256K and 64K DRAMs
                      whould be needed.  We do not support
                      Expanded memory at all under NetWare only
                      Extended.  The only boards that RE-DIRECT
                      memory are LIM or Expanded memory boards. 
                      This allowed memory above the 1024K adress
                      limit of the old 8088/8086 family to be
                      exceeded by paging or re-directing memory
                      into the reserved memory space.  Since the
                      286 and 386 will adress 16Meg or more there
                      is no need to use this paging so the memory
                      is adressed begining at 1024K.  To calculate
                      where your board should begin take the
                      amount of memory in your machine and add
                      384K (the amount of reserved memory space). 
                      This will give you your starting adress for
                      your Extended memory board (i.e. 286a or
                      386a 1024k + 384K = 1408). 
