FEATURE/BENEFIT ANALYSIS VEN-TEL 9600 V.32 MODEMS Ven-Tel 9600 bps products are some of the most advanced modems on the market today. In addition to an excellent feature set, they also come with a free, five-year warranty and toll-free end user technical support. Following are some of the reasons why you should consider these products: REMOTE CONFIGURATION The 9600 V.32 can be remotely configured via dial-up phone lines from any location. This provides for the isolation and resolution of configuration problems with a phone call from either your system manager or Ven-Tel tech support. The way this feature works is very simple. After making a connection with the unit that is to be configured, a few simple keystrokes will enable access to the modem's local mode. From that point, the unit's option settings can be reviewed and configuration changes made through the use of standard "AT" commands. The modem is again ready for use. ACCESS SECURITY WITH CALLBACK This feature restricts remote modem users from accessing the local system through the use of password security. The 9600 bps modems have the capacity to store up to fifty user ID numbers with corresponding passwords, security access levels, and callback numbers. If access security has been enabled when a call is answered, the 9600 modem will then request the caller's password. After the password is verified, the modem can disconnect and place a return call to a predetermined location. Three levels of security are provided - Standard Callback (callback to a specific number), Programmed Callback (allows user to enter their callback number) and Passthrough Access (no callback). Callback security is recommended when a system manager does not want unauthorized users to be able to dial into the host system and possibly obtain confidential data. ERROR CORRECTION/DATA COMPRESSION All Ven-Tel 9600 modems use MNP4 and V.42 for error control. MNP Level 5 and the new V.42bis standard are used for compression. Error-free data transmission is important where integrity of data is critical, as in the financial industry. Data compression is a method which allows modems to send data at throughput rates much faster than their base transmission speed. For example, the 9600 Plus can send data at speeds of up to 38,400 bps with V.42bis and 19,200 bps with MNP5. This equates to faster data transfer and lower phone cost.