Document Number 2300
Finesse (Bitstream Fonts)
Common Questions and Answers
4/21/92

1) If a typeface still does not show under the Text option after running 
   Bitstream Fontware to make fonts, make sure the corresponding display 
   fonts were also created.  Finesse will only recognize fonts which have 
   both printer and display fonts physically present in the 
   \GEMAPPS\FONTS directory.   
	 
   Also, make sure the printer and display fonts which were created in 
   Bistream Fontware match the printer and display type which was initially 
   installed for Finesse. (i.e.  Do not create additional typefaces for the 
   HP Laser Jet Plus if Finesse is installed with the HP Laser Jet II 
   driver.)  

   If the symptom still persists, boot-up the system clean leaving only 
   FILES=20 and BUFFERS=20 in the CONFIG.SYS file and only the mouse driver 
   in the AUTOEXEC.BAT file. Also, try deleting the files in the \GEMAPPS
   \FONTS directory by typing the following command if Finesse is installed 
   in drive C:

	 erase c:\gemapps\fonts\*.inf


2) If the system hangs when running the Make Fonts option in Bitstream 
   Fontware check for the following:

	  a) Make sure you have at least 512 KB of free RAM (run CHKDSK to 
	     check how much RAM space is available prior to running Fontware.
	  b) The DOS version is later than 3.10
	  c) Make sure no RAM-resident programs loading in CONFIG.SYS and/or 
	     AUTOEXEC.BAT are interfering - try booting without any resident 
	     software.