Document Number 2403
Logitech Scanners and OS/2 2.0
1/12/93

In the OS/2 README file there is a listing of applications which are known 
to be problematic or won't function under the OS/2 environment.  Logitech 
Ansel (now upgraded to FotoTouch) and Logitech Perceive are both mentioned 
in this list of programs.

While the applications themselves seem to function under OS/2 2.0, 
incompatibilities occur when accessing or using the scanner. It is simply 
that the hardware device drivers written to support these devices were 
written for the Windows 3.0 or 3.1 environment, not the OS/2 environment.

When we first contacted IBM about problems trying to scan with the ScanMan 
256 in the Windows compatibility box of OS/2, they provided the following 
reasons for this incompatibility:

- FotoTouch cannot work because of an incomplete implementation of OS/2 4B 
interrupt.  (create DOS thread)

- They issued a Corrective Action Request, and said they will correct it in 
the next version.

We have been in continuous contact with IBM and are currently working with 
them to try to resolve this issue.  

Logitech does not currently produce an OS/2 scanner or application.  Apart 
from working with IBM to resolve the incompatibilities within the Windows 
compatibility box, we are also investigating the possibility of a scanning 
product which will interface directly with OS/2.  If you are interested in 
seeing such a product on the market, please write and let us know:

Logitech Inc.
Attn: Imaging Solutions Technical Support
6505 Kaiser Drive
Fremont, CA 94555